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Professional Managed IT Services Provided
in Burbank

If you’ve bypassed necessary software updates, or have a system overpopulated with disorganized files, Computer Up in Burbank offers professional managed IT services that focus on the design, build, and organization of networks. Whether your network fully supports one company or many home offices, we develop a monitoring system that helps manage your local area network (LAN) with exceptionally low-cost tools.

Our flat-rate IT services make us the affordable choice for all network tasks. You can expect us to boost your computer’s productivity through our remote technical support. In addition, you’ll receive patch and update management for Windows and major apps, hardware and software inventory reports, and comprehensive weekly or monthly reports—so you are notified when an issue arises. 


Network Monitoring System Services

At Computer Up, we understand the burden of IT maintenance and prioritize customer satisfaction. Our effective network monitoring system focuses on effective stabilization, so you can get back to business as soon as possible. Our process involves security practices that identity problems in IT infrastructure. By implementing your Ethernet and wireless network (across multiple sites), we can provide ongoing supervision over every computer on the network.

This includes CPU utilization, disk and RAM storage, activity and operating update statuses. In addition, we cover full software and component inventory for every computer while applying IT security and OS updates. We’ll monitor the safety of your computer systems 24/7 and send alerts for any critical instances.

Simplify IT maintenance by getting in touch with Computer Up today. 

in Burbank for Business Windows Desktops / Laptops (3 or more)

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Technical Support & Problem Solving

Remote Monitoring and Management

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Daily Safety Checks & 24 / 7 System Alerts

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Patch / Update Management (Windows & Major Apps)

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Hardware & software inventory reports

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Comprehensive weekly reports

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Comprehensive monthly reports

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Remote technical support (after initial remediation) 2

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

On-site technical support (after initial remediation) 2

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Proactive Multi-Layered Virus and Malware Protection

Premium Anti-Malware / Anti-Ransomware / Web Protection

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Managed Antivirus

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Web Filtering (rule-based blocking of risky. Inappropriate sites)

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Multi-Layered System and File / Folder Backup & Recovery

Full Image Backup with Bare Metal Recovery (requires media purchase) 4

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Managed Online Backup (double-encrypted cloud backup - files / folders) 5

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Domain Email Protection Services

Mailbox archiving (single mailbox: POP3 / IMAP / SMTP or Office 365)

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Mailbox spam protection (cloud-based for a single mailbox)

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

1 BasicCare available only for 3rd computer or beyond, must be non-critical PC
2 Hourly charges for Updates, additions and work after customer-initiated changes are discounted by 20%
3 Remote tech support for BasicCare is limited to 1 hr per month
4 Cost of USB External Drive or NAS device/config is extra
5 BYOOB (Bring Your Own Online Backup discount of $10 / mo)

ComputerUp provides support to small businesses, professionals and homes in Burbank, Glendale and the entire San Fernando Valley.

To discuss support options for you, please call Keith at 818-445-0954.


ComputerUp Managed IT Services for Home Windows / Mac Desktops / Laptops

QuartzCare

BambooCare

Technical Support & Problem Solving

Remote Monitoring and Management

PlatinumCare

GoldCare

Daily Safety Checks & 24 / 7 System Alerts

PlatinumCare

GoldCare

Patch / Update Management (Windows & Major Apps)

PlatinumCare

GoldCare

Hardware & software inventory reports

PlatinumCare

GoldCare

1/yr

Remote technical support for baselined computer (after initial remediation) 2

PlatinumCare

GoldCare

On-site technical support for baselined computer (after initial remediation) 2

PlatinumCare

GoldCare

Proactive Multi-Layered Virus and Malware Protection

Premium Anti-Malware / Anti-Ransomware/Web Protection (resident and scans)

PlatinumCare

GoldCare

Managed Antivirus (resident and scans)

PlatinumCare

GoldCare

Web Filtering (rule-based blocking of risky. Inappropriate sites)

PlatinumCare

GoldCare

Multi-Layered System and File/Folder Backup & Recovery

Full Image Backup with Bare Metal Recovery (requires media purchase) 4

PlatinumCare

GoldCare

Managed Online Backup (double-encrypted cloud backup - files & folders) 5

PlatinumCare

GoldCare

opt

Network and Peripherals Maintenance

Assistance with existing printer, scanner, Amazon Echo, Google Home, Nest

PlatinumCare

GoldCare

On-site router and wireless troubleshooting

PlatinumCare

GoldCare

opt

2 Hourly charges for Updates, additions and work after customer-initiated changes are discounted by 20%
3 Remote tech support for BambooCare is limited to 1 hr per month
4 Cost of USB External Drive or NAS device/config is extra  BYOOB (Bring Your Own Online Backup discount of $10/mo)

ComputerUp provides support to the homes, professionals and small businesses in Burbank, Glendale and the entire San Fernando Valley.

To discuss support options for you, please call Keith at 818-445-0954.