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Managed IT support services
in Burbank

The team at Computer Up focuses on designing, building, servicing, troubleshooting and managing your network throughout Burbank, North Hollywood and Van Nuys. How would you like to have a network fully supported by one company? ComputerUp will design, build, manage and monitor your network with exceptional low-cost tools.

With ComputerUp, your entire IT infrastructure is always well-attended to. Our managed IT support services will help stabilize your systems and remove the burden of IT. Instead of worrying, our help will allow you to focus more on your strategic projects and business. We will help boost your productivity and simplify your IT.  


After we implement your Ethernet and wireless network (including across multiple sites), we can provide you any of the following on an ongoing basis:

  • Status of any computer on the network, including utilization, disk and RAM space used, activity, and operating system update status.
  • Full software and component inventory of every computer on the network.
  • Ability to apply security updates and other OS updates to each computer automatically.
  • Monitor all systems 24x7 with alerts for critical instances.

in Burbank for Business Windows Desktops / Laptops (3 or more)

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Technical Support & Problem Solving

Remote Monitoring and Management

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Daily Safety Checks & 24 / 7 System Alerts

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Patch / Update Management (Windows & Major Apps)

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Hardware & software inventory reports

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Comprehensive weekly reports

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Comprehensive monthly reports

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Remote technical support (after initial remediation) 2

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

On-site technical support (after initial remediation) 2

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Proactive Multi-Layered Virus and Malware Protection

Premium Anti-Malware / Anti-Ransomware / Web Protection

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Managed Antivirus

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Web Filtering (rule-based blocking of risky. Inappropriate sites)

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Multi-Layered System and File / Folder Backup & Recovery

Full Image Backup with Bare Metal Recovery (requires media purchase) 4

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Managed Online Backup (double-encrypted cloud backup - files / folders) 5

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Domain Email Protection Services

Mailbox archiving (single mailbox: POP3 / IMAP / SMTP or Office 365)

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

Mailbox spam protection (cloud-based for a single mailbox)

PlatinumCare

GoldCare

SilverCare

BronzeCare

BasicCare

1 BasicCare available only for 3rd computer or beyond, must be non-critical PC
2 Hourly charges for Updates, additions and work after customer-initiated changes are discounted by 20%
3 Remote tech support for BasicCare is limited to 1 hr per month
4 Cost of USB External Drive or NAS device/config is extra
5 BYOOB (Bring Your Own Online Backup discount of $10 / mo)

ComputerUp provides support to small businesses, professionals and homes in Burbank, Glendale and the entire San Fernando Valley.

To discuss support options for you, please call Keith at 818-445-0954.


ComputerUp Managed IT Services for Home Windows / Mac Desktops / Laptops

QuartzCare

BambooCare

Technical Support & Problem Solving

Remote Monitoring and Management

PlatinumCare

GoldCare

Daily Safety Checks & 24 / 7 System Alerts

PlatinumCare

GoldCare

Patch / Update Management (Windows & Major Apps)

PlatinumCare

GoldCare

Hardware & software inventory reports

PlatinumCare

GoldCare

1/yr

Remote technical support for baselined computer (after initial remediation) 2

PlatinumCare

GoldCare

On-site technical support for baselined computer (after initial remediation) 2

PlatinumCare

GoldCare

Proactive Multi-Layered Virus and Malware Protection

Premium Anti-Malware / Anti-Ransomware/Web Protection (resident and scans)

PlatinumCare

GoldCare

Managed Antivirus (resident and scans)

PlatinumCare

GoldCare

Web Filtering (rule-based blocking of risky. Inappropriate sites)

PlatinumCare

GoldCare

Multi-Layered System and File/Folder Backup & Recovery

Full Image Backup with Bare Metal Recovery (requires media purchase) 4

PlatinumCare

GoldCare

Managed Online Backup (double-encrypted cloud backup - files & folders) 5

PlatinumCare

GoldCare

opt

Network and Peripherals Maintenance

Assistance with existing printer, scanner, Amazon Echo, Google Home, Nest

PlatinumCare

GoldCare

On-site router and wireless troubleshooting

PlatinumCare

GoldCare

opt

2 Hourly charges for Updates, additions and work after customer-initiated changes are discounted by 20%
3 Remote tech support for BambooCare is limited to 1 hr per month
4 Cost of USB External Drive or NAS device/config is extra  BYOOB (Bring Your Own Online Backup discount of $10/mo)

ComputerUp provides support to the homes, professionals and small businesses in Burbank, Glendale and the entire San Fernando Valley.

To discuss support options for you, please call Keith at 818-445-0954.