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Keith’s blog
Specialist in Managing your I.T. Network

Introduction to AVG CloudCare

Friday, 24 June 2016 23:30

AVG CloudCare combines effective anti-virus systems with better management and central control, to ensure proper virus updates and scanning. AVG’s entire system can be centrally controlled either from within the organization or remotely; providing you with helpful services in the event that problems arise. The software updates viruses and scanning systems whenever it has new updates available and is easily accessible through the web.

Call us at (818) 995-3701 to help get you started on AVG CloudCare and learn more about how to keep your computer safe.

A large percentage of offices have anti-virus programs that may not even be scanning and that have obsolete virus definitions. There are various anti-virus programs that don’t perform full scans of your computer which can be risky for offices and companies that store confidential data and files on their computers. When using outdated anti-virus programs, the software may not even be conducting adequate scans for viruses and malware. New viruses are always developing and becoming more prevalent so it’s important to have an updated anti-virus program which can detect and tackle new viruses.

Who has time to run around to 10 or more computers to try to keep them up to date? Some organization simply fail to keep their anti-virus programs updated because reinstalling and updating on a single computer is easy but running around to 10 or 20 computers might just seem too overwhelming.

In the midst of all the day-to-day operations, this might seem too much and some organizations cannot afford to spend time on installations and updates. AVG CloudCare effectively updates the anti-virus programs on all computers.

We offer AVG CloudCare, a web-based system allowing you to centrally monitor and control your systems from one screen, from policy-based anti-virus updates and scans to integrated remote access. We are experts at helping organizations set up or update their anti-virus programs to AVG CloudCare, so that they can centrally manage and control all the anti-virus features on their computers from a single, central computer. Companies can rest assured that their systems are well protected and free from future viruses.

We give this all to you at an extremely cost-effective price of less than $2 per machine per month, with no more expiring license key hassles. Anti-virus programs can often overrun your budget but at ComputerUp, we can provide you all these advanced anti-virus features at an exceptionally low cost. With monthly rates, there’s no need to worry about your anti-virus program expiring and for a low monthly fee, you can be confident that your business will run smoothly.


Setting up wireless internet for larger properties

Friday, 17 June 2016 17:39

That wireless router you got from your Internet provider may not be effectively handling your home or business. Wireless products should be carefully selected as certain specifications need to be considered prior to installing a router. The size of the facility and the materials used in its construction, as well as the degree of internet usage are two important components when selecting a router. When these factors are not accounted for, you may experience problems at times with your wireless router, regarding signal coverage and interruptions in downloads.

Give us a call at (818) 995-3701 to install high-speed wireless internet for your home or business.

You should be able to have a seamless wireless experience throughout your facility. Any hindrances in the internet can adversely affect your business and productivity. Wireless internet should be faultless, and it should enable you to connect to the internet through any of your devices from all areas of your facility.

Your wireless access point may only be delivering a fraction of the Internet speed for which you're paying. Ever wondered why that download is so excruciatingly slow? Or why the simplest of websites take ages to load? The answer lies in your access point. Although you might have lightning fast internet, it is of no use if your wireless access point is not suitable for your facility. So, even when paying top dollars for the internet, you might be getting just the fraction of the internet speed you signed up for!

We are networking experts, and know how to get around the limitations and issues of typical wireless setups to give you the internal and Internet speed you expect. We are experts at networking and internet solutions, and we are well equipped with ways to get around restrictions/problems which limit your internet speed. A large number of wireless internet users face similar problems when they notice that they are not getting the speed they are paying for, however, with our set of skills, we can effectively install a network which will deliver the best performance.

We have successfully installed solid wired and wireless networks in historic and "difficult" buildings around Los Angeles for over 20 years. No matter how big or small your facility is, we can help you set up a network that can ensure effective performance and zero downtime. Find that your ChromeCast is not working? It’s probably due to your wireless access point. We are skilled at strategically installing and re-configuring your wireless router so ChromeCast works seamlessly and is accessible throughout your house or office.

The importance of up-to-date anti-virus and anti-malware software.

Friday, 10 June 2016 14:13

Antivirus and antispyware software protects you from having your data and passwords stolen. The data on your computer is may be vulnerable to attacks; all your personal information like your address, your credit card details, emails, and Facebook passwords can easily be violated in the absence of adequate protection. If you don’t use both anti-virus and anti-spyware software, you risk putting your data out in the open for others to access and use.

You can join our newsletter to learn more about ways you can protect your computer from theft or you can call us at (818) 995 – 3701 if you are looking for step-by-step instructions to set up a complete anti-malware software solution software for your computer.

Theft of passwords and personal information can lead to identity theft and potential harm to your clients. Why do organizations and tech-savvy people worry so much about antivirus protection? When using the Internet, especially WiFi, hackers may be able to access your computer. And they don’t need to do it directly - visiting the wrong website, or downloading the wrong attachment, can install a virus on your system. What can a virus do? A virus could send the hacker your personal information, allow them to hijack your email and social media accounts, or even give them complete control over your system. In short, if you don’t use an antivirus for your personal computer or your entire network, neither you, nor the people you deal with are safe.

Being denied access to your own systems for just a single day may cause you to lose business. When your computer is hacked or your information is violated, there is a lot that can happen. From harassing your clients, to stealing your identity, a hacker can even restrict your access to your own network. Just being denied access for a single day can cause you to lose thousands of dollars of business and this one day can hinder your growth and productivity for months.

Malware can also cause significant slowdowns and security threats. Malware programs often hijack your browser’s home page and search function, flooding your system with everything from unwanted ads to fake “registry cleaners” and “performance optimizers”. Far from helping, these “free” tools actually compromise your system even more!

We are experts at malware detection and removal, using professional experience and techniques to remove pesky infections that get around your current antivirus. Having spent a substantial amount of time protecting organizational networks and information, we have the right set of professional skills to remove annoying viruses, which find their way around your current antivirus.

We offer many services, including AVG CloudCare, an advanced antivirus and identity protection system that allows you to monitor, control, and protect your entire organization from one web-based central management screen. AVG CloudCare provides you real time updates on the presence of sneaky viruses and any attempts made to violate your network. This way you can ensure that there is an advanced antivirus protecting your network, consequently minimizing chances of identity theft and other mishaps.


Update your server every 5 years

Monday, 06 June 2016 13:28

How long has your current business server been sitting there? A server is not just your regular computer; it is engineered to store, manage, and control your data 24/7. Many organizations may overlook the fact that their server is well over 5 years. While it may continue to have the same performance--with just a few tolerable lags every now and then--it’s highly advised that you consider replacing or upgrading your server every 5 years.

You can join our newsletter to learn more about our custom-built servers or give us a call at (818) 995– 3701 to help transfer your current server over to a new one.

Servers have a high rate of failure after 5 years, often with parts that are obsolete and no longer available. A slow working server can affect the productivity of your workforce. It has been observed that servers tend to decrease in speed and the frequency of “seize-ups” increase over a span of 5 years on average. This is often due to old parts that have been used extensively. Updating servers every 3-5 years ensures that the hardware is not outdated and is still being produced.

Letting your server languish without updating it for more than 5 years subjects it to significant security holes as support gets dropped for old versions of the operating system. Noticing extra lags and poor performance in your server after 4 or 5 years? Your entire system, including the confidential files within it, are more prone to being violated as there may no longer be support for the operating systems installed on your server. This can increase the probability of a breach by those with malicious intent and can be a liability for many businesses.

We provide custom-built servers with non-proprietary components so that you won't ever be stuck with a useless "white elephant." When it comes to a server, even the most tech perceptive people find themselves baffled with the variety of options present in the market. We eliminate that confusion by providing organizations with servers that are designed using non-proprietary components specifically designed to fulfill the needs of your business. This enables us to ensure that you will have accessible hardware at your office that suits your business’s needs.

We are experts in seamlessly migrating your Windows server over to a new system so that your users don’t even feel a bump. User accounts, passwords and security settings remain constant. What could be better than upgrading your server and not even feeling any hindrance because of it? We have been helping organizations upgrade their Windows servers for many years and we are experts at ensuring that the transfer runs smoothly. With keeping the users' previous usernames and passwords intact, the transition is simple and effortless for everyone involved.

Transferring data to your new hard-drive

Tuesday, 31 May 2016 13:14

Is your hard drive failing or just too small? Hard drives don’t provide endless storage and can quickly fill up as documents, media and software accumulate on your system. Eventually, you may realize that your hard drive is gradually filling up, at which point you’ll be required to purchase a new one or delete data from your current one in order to allow room for new files.

You can join our newsletter to equip yourself with ways you can protect your data on your computer, or you can simply give us a call at (818) 995-3701 to help transfer your files on to a new hard drive!

It's a hassle (or an impossibility) for most people to migrate a whole system to a new hard drive. Most computer users aren’t familiar with the process of transferring their data to a whole new hard drive. It may seem too overwhelming in the midst of routine computer usage. Others might be hesitant to transfer their own files to a new hard drive as improper transferring can result in important data and settings being lost.

The consequences of NOT moving to a new hard drive can be fatal to a company, as even the best of drives will fail (or become full). Imagine you are managing an organization and your operations largely depend on computer usage. In such a condition, not moving to a new hard drive can be problematic. A day lost means lower revenues and not to mention, unhappy clients. All this can happen due to limited storage or hard drive failure. Companies, therefore, should transfer their files to a new hard drive for the sake of preserving important records and data.

We have over 20 years of expertise in migrating entire systems and hard drives to new ones. We specialize in transferring all your data, including the software and the settings to a completely new system in no time. Use your computer with a peace of mind that all your old data and settings are restored to how they were before while also having additional storage space.

We can do this at your office or home so your personal and confidential data never leaves your presence. Whether it is your office or home, we will be more than happy to help you out with both of your systems. This will also eliminate any fear you may have of letting your confidential data leave your presence as all of the transferring will be done right in front of you!


Introduction to Kerio Connect

Monday, 23 May 2016 00:10

Do you have an organization of 10 or more people where your email needs are a bit complex? It isn’t easy maintaining exceptional communication between all parts of an organization. Depending on the nature of the operations of your organization, you might need email software that delivers business class email, instant messaging options with group chat, email clients and wireless connectivity with mobile devices. And you need all that without compromising on antivirus protection.

Give us a call at (818) 995-3701 to discuss if Kerio Connect is the best option for your business, or join our newsletter to learn more about the importance of servers and how we can help you.

Some organizations have email needs such as handling multiple domain names, aliases which to selected people both internally and externally, and integration with Outlook contacts and calendaring. Coupled with all these sophisticated email needs, some organizations also require archiving of all their emails as per government requirements. This is where Kerio Connect comes in, with an integrated antivirus and anti-spam function, automated backup options and archiving, and a user-friendly web administration interface.

Microsoft Exchange can be bewildering to handle, but you need to keep your email on a local server. First, Microsoft Exchange requires quite expensive hardware and there are huge IT overheads you have to be prepared for beforehand. Unlike Microsoft Exchange, Kerio Connect offers seamless support for Linux, Mac, and VMware as well. Today’s advancements in areas of Information Technology require all employees to be connected to a network almost all the time and unlike Microsoft Exchange, Kerio Connect offers comparatively better support for mobile devices so you can sync folders, share contacts and calendars easily.

For over 10 years, we have successfully deployed the cost-effective Kerio Connect mail and groupware server, enabling you to handle even the most complex of email needs safely and securely in your office. The added protection is another aspect of Kerio Connect, which makes it stand out. The antivirus and anti-spyware integrations ensure that your emails, clients, and all your contacts will remain safe and protected at all times.

We will set up your Kerio Connect server so that you can be fully compliant with regulatory requirements, including HIPAA and SOX. Your email data is always more secure when stored primarily in your office, being fully backed up and restorable in case of a disaster. We can set up your Kerio Connect mail and server keeping in view the fact that they comply with software regulatory requirements like HIPAA and SOX. We also believe that sensitive data like emails, along with contacts and inter-organizational communication messages are safer when backed up in your office and we’ll ensure that all your data is fully restorable in case of a mishap or disaster.

The benefits of a quarterly maintenance contract

Monday, 16 May 2016 04:31

Regular computer maintenance can prevent many common IT problems. Cleaning up your computer from time to time, both externally and internally, can help to ensure that your computer stays up and running whenever needed without any seize-ups or sudden loss of data. Whether it’s running an antivirus scan or cleaning your computer to prevent it from overheating, taking care of your computer can help to increase its “life expectancy.”

Call us at (818) 995-3701 to set up a quarterly maintenance contract!

Your IT is one of your most critical resources, and needs to have comprehensive and consistent attention from someone who is familiar with it and with your business. Business IT systems are extremely important as they store data and files that are critical for the business. It’s important to have an IT personnel who’s not only an expert in computer maintenance but also familiar with the business so they can keep the systems maintained according to the business’s needs. Consistent attention on IT systems can help to prevent loss of data or damages to the computer.

Your environment needs to have a watchful eye with 24x7 monitoring so that incidents are addressed before they become major problems. Lags or sudden computer shutdowns may be disregarded when they don’t occur often, however, this can become problematic when these hindrances get excessively frequent. The best strategy to stay on the safe side is to have someone monitoring your IT at all times. Constant monitoring of your IT system can help to target problems as they arise; avoiding bigger problems and greater expenses in the long run.

For a fixed quarterly fee, we take your IT issues away from you so they become ours to handle. It’s essential that you focus on running your business. For a reasonable quarterly fee, you no longer have to worry if your computers are operational at all times. With top of the line maintenance skills, our experts make sure that you won’t lose any productivity; allowing you to keep your primary focus on your business operations and growth.

We provide central monitoring and remote access to your computers and mobile devices so we can quickly and effectively solve problems, most often without disturbing your work. Our team of professionals will always be at backup; remotely solving all your IT problems without having to disturb you at work. With remote access, we can easily target the root cause of the problem on your computer and fix them right away.


Archiving Emails to Comply with Business Regulations

Sunday, 08 May 2016 16:04

Businesses should keep 7 years of email records (sent and received) where they’re easily organized and searchable. Considering the pace at which modern day markets are moving, it has become essential for businesses to take several security measures into account. Keeping email records for several years can provides sound documentation and proof if any issues arise. To ensure your emails are easily accessible when needed, you need a medium which lets you access these recorded emails quickly and efficiently.

Call us at (818) 995-3701 to find out more about our cloud based email solution.

Public and regulated companies need to do this by various laws (Sarbanes-Oxley, Securities Exchange Act, and others). Certain laws have standards that require businesses to keep email records, transactions, and financial information. For publicly regulated companies, not abiding by these laws can result in penalties so it’s important to opt for the best solution that can provide you with easy access to your business’ email records. Doing so can save you thousands of dollars if legal issues or court cases arise.

It makes good business sense in case of audits or contract enforcement. If you’ve been in business for a significant amount of time, you may be well versed with the fact that contract enforcements and audits can happen at any time. This makes it essential for you to keep yourself well prepared for dealing with these unfortunate situations. Having a solution that provides you access to previous records will not only ensure that you have valid proof on your side, but also help you steer clear of any inconveniences.

We can provide this via a low-cost cloud based solution that automatically takes care of this for you as messages come into and leave your mail server. Our affordable cloud based solution effectively secures your email history so you no longer have to worry about manually archiving your emails. With unlimited storage space, this solution makes it convenient for you to run your business hassle-free.

For more secure environments, we can provide an on-premises mail server/archiver solution so that your email history stays locked behind your doors. We understand that certain businesses prefer having their data and information kept in more secure places. This is why we also offer the convenience of keeping your mail server solution on premises. This not only assures guaranteed security but also gives you the peace of mind in knowing that no one else will be able to access your email history.

Time to upgrade your email system?

Monday, 02 May 2016 15:01

Are you stuck on Gmail? Do you need better integration between your email servers and Microsoft Outlook (such as contacts and calendars)? Do you want shared calendars and contacts? Custom contact groups? Operate two separate businesses from one location? While Gmail is convenient for personal use, businesses often benefit from email systems that offer various tools to ensure that communication and organization run smoothly and efficiently. If you need features such as centralized management of mailboxes and user aliases, integration with calendaring and contacts, selective access to multiple mailboxes, mail archiving, centralized signature control, and multiple domains pointing to the same mailboxes, you definitely need a more effective alternative.

For help in upgrading your email system, give us a call at (818) 995-3701.

Business runs on email, and integration with calendaring and contacts is the norm in business today. Nowadays, businesses are fully reliant on email to help them communicate with one another. The latest medium for exchanging emails in offices has streamlined operations. With the use of technology, planning and communicating with your contacts has never been easier. To keep up-to-date with other businesses, it’s important to have an upgraded email system to simplify your everyday tasks and business operations.

The inexpensive email solution you set up a few years ago is simply inadequate as you grow your business into something more complex. Growing businesses with flexible staffing need the ability to centrally manage their mailboxes, user aliases, and mail signatures, as well as allow multi-user access to selective mailboxes. Management of spam can be a major headache and requires a more centralized, cloud-based approach to stop spam before it gets inside your walls. Plus, even increasing requirements in the corporate world mandate such features as secure long-term email archiving.

We can set up you up with a powerful cloud-based Microsoft Exchange Server solution where all the complex expensive stuff goes away and you can easily manage your company's email for just a few dollars per month per box. U.S. business has all but standardized on this full-featured but expensive platform, but you can now gain its power for a fraction of the traditional cost. Using either Microsoft Outlook (Windows or Mac) or Microsoft Entourage (Mac), you can now have all the integrated functionality of larger companies without all the headaches.

For a more demanding environment where an on-premises server is mandated, we can do a cost-effective mail server using the full-featured Kerio Control for a Windows, Mac or mixed environment. Kerio Control mail server rivals Microsoft Exchange in features, but costs much less and can be implemented and managed much more easily. It integrates with Outlook and provides easy connection to webmail, private and shared calendaring, and contacts, plus it provides excellent spam control and archiving options.

We are experts at setting up cost-effective email server solutions for both Windows and Mac environments for the company with sophisticated email needs - from archiving and flexible mailboxes to handling multiple domains. We have a well-versed staff who is more than capable of taking care of all of your day-to-day requirements. We understand how important it is for your email solution to work effectively and in a precise yet flexible manner. With our services, you can rest assured that you’ll have access to one of our highly recommended email solutions.


Introduction to MalwareBytes

Saturday, 23 April 2016 21:57

Antivirus programs like AVG, Norton, McAfee, Avast and others are good at fighting viruses, but another class of pesky software – non-virus malware - is more likely to cause you problems these days. MalwareBytes will take care of this class of software so that you can work smoothly. MalwareBytes is an antivirus solution that focuses on dealing with malware and all other types of viruses that are so keen on making your life difficult. Traditional antivirus programs generally only catch about 60-70% of malware and it’s necessary to have a “helper” program to catch what the antivirus program misses. The antivirus program specifically takes care of pesky viruses such as malware to allow you to work conveniently and without any disruptions or inconveniences. It’s safe to say that MalwareBytes is one program that you can count on.

MalwareBytes reliably targets and removes the programs that slow down your computer and provide pop-up ads, fake security software, and bogus search engines. These programs are often called "potentially unwanted programs," even though nobody really wants them at all. If you find that your computer is constantly being bombarded with pop-up ads or that your normal search engine has been replaced with an unfamiliar one, it’s likely that your computer has been infected by malware. Not only can it disrupt your everyday computer operations but it can also cause openings for additional online threats and hackers.

Not removing malware causes your system to run slowly, steers your search results to unwanted sites and pop-up "useful" ads, or attempts to trick you into buying bogus utility software, such as most "Registry Cleaners" and "System Optimizers." Many people may not be aware that they have active malware on their computer. However, malware can be dangerous if left untreated as it can significantly slow down your computer and get a hold of private information stored on your system. Computer users should take control of getting their computers diagnosed for potential malware to avoid future problems.

We can provide you with a free version of MalwareBytes to run manually to see how infected you are. Almost every new customer we work with has infection on every PC in the office. If your PC is connected to the internet then there’s a great possibility that it’s been infected with bugs and malicious software. Malware is becoming trickier to detect and is better disguised, causing many computer users to unknowingly click or install these malicious files. With so many different security and optimizing programs available, people can often be confused as to which products are helpful or harmful for their computers. To protect your computer and all your important data, you need a tool like MalwareBytes to get rid of pesky malware.

We are authorized resellers of MalwareBytes and can install the pro-version that catches the malware criminals before they can infect your system. With our help, you no longer have to worry about risky software such as malware crawling up in your cyber-space. Don’t wait for malware to infect your system;give us a call and we can help detect the malware before it does any damage. We are authorized to offer MalwareBytes on your computer, helping to get rid of “the bad stuff” once and for all.

Think your computer may be infected with malware? Call us at (818) 995-3701 to try a free version of MalwareBytes.

How We Work: Explaining Things Clearly

Monday, 18 April 2016 16:18

Today's technical support lines are staffed by people with thick accents reading scripts, or by knowledgeable techies who speak way too much jargon for you to understand anything. And all of this after an hour-long wait on hold. Knowing that you need technical support can often be a dreaded task as you anticipate having to call a representative and be put on hold for what may seem like hours. Most of the time you’re paired up with a representative who can’t seem to provide you with the appropriate answers to your questions and technical issues. The problem with modern technical support lines is that while they do have the intention to help customers, they’re not taking the right approach.

Call us at (818) 995-3701 and we can provide you with clear instructions and a step-by-step guide on how to fix your technical problems.

You want someone who speaks your language, literally and figuratively. When you’re speaking to a technical representative, you want them to understand your concern and offer a solution which is simple to understand and follow. Unfortunately, typical technical support is exactly the opposite as they speak to you in technical terms that are too difficult to understand. Although they want to help, they often don’t understand that a typical customer is not well aware of advanced technical terms.

You want explanations you can follow and understand. It is needless to say that the explanations offered by the support staff should be transparent and easy to understand. If you keep nodding at every instruction but still can’t seem to figure out what the other person is talking about then it simply means that the point of technical “support” is lost. Having to deal with technical issues can alone be overwhelming, so having clear instructions and an understanding of how to fix the problem can help ease the stress.

At ComputerUp, we have been teaching and training for years. We speak clear, concise English, using words you understand. When consulting with our representatives, we guarantee you won’t need to keep a dictionary handy as we will get to the root of your problem and provide you with a feasible solution while ensuring you have no trouble understanding anything we say. We have well-trained professionals who use everyday terms to make sure your technical issue gets solved quickly and effectively.

Before we leave your business or home, we write easy-to-follow step-by-step instructions for you to address the task or procedure important to you. A problem with product manuals and guides is that they can be loaded with difficult and heavy terms that can leave you guessing as to what they are talking about. However, dealing with us, we cover all the necessary tasks and provide you with all the information you need to fix your problem. If any of your problems persist and you’re not able to understand what is provided in the manuals either, then you can always give us a call and we’ll make sure your problem is dealt with precisely and as conveniently as possible!


Problems with wireless internet

Monday, 11 April 2016 16:15

Is your wireless internet slow, even though you have a super fast data connection to the Internet? Spending more money for your internet does not always translate to faster internet connections. If you’re experiencing slow speeds, keep in mind that your internet speed can be compromised when you use Wi-Fi. Whether due to interferences or decreased connection when further away from the router, we can help diagnose the issue and help get your internet speed back to where it needs to be.

If you are facing a problem with your Wi-Fi connection then please call us now at (818) 995-3701 and we’ll get the issue resolved effectively!

It's bad to waste money on a Ferrari when you can only drive on crowded streets! If you pay good money for a fast connection, you shouldn't have to be tied to a plug-in Ethernet connection to get high speeds. While wired internet connections are known to have faster speed performance, they lack in mobility and convenience. Want to do work in bed or in your backyard? The benefits of wireless internet include the ability to freely move around your house or office and do your work in any setting that is comfortable for you. However, the downside is that your speed can be affected as you’re not directly plugged into an Ethernet connection. Rest assured, however, that at ComputerUp, we can give you the best of both worlds - faster connection and the freedom to work anywhere you’d like.

You want to be able to easily move around your business or home with a reliable Wi-Fi connection on 100% of the premises. Nowadays, using the internet is all about ease of access and availability. If your internet connection doesn’t offer you this then it might be time to seek a better alternative. Ideally, you want to have a connection that enables you to move around your premises without compromising the speed of the connection – and it is safe to say that only a Wi-Fi connection can offer you that.

Call us BEFORE you order new Internet service (or even if it’s in already). We are experts in selecting and configuring the right kind of Wi-Fi setup for you--whether you are on DSL, U-Verse, FiOS, or cable. At ComputerUp, we have highly skilled computer technicians that are capable of dealing with the installation of all kinds of internet connections. With our services, you can rest assured that you will get the most suitable Wi-Fi setup for your home or business that is not only reliable but also strong and persistent.

We can troubleshoot wireless problems, from disconnections to poor Wi-Fi reach, and come up with a solution that will give you the reliability and reach that you need. We are well versed with all issues regarding internet connectivity. Our computer experts can take care of all types of internet problems such as disconnections, poor reach, etc. Plus, we are highly dedicated to providing you with a solution that puts an end to all of your internet connectivity problems.

You No Longer Need a Physical Fax Line

Sunday, 03 April 2016 22:35

Faxing is no longer popular, but you still need to send or receive faxes sometimes. Do it without paying for an expensive fax phone line. The days of frequently sending and receiving faxes are long gone. However, every now and then, faxes are still important for some business operations. With advancing technology, sending faxes can be done without the need of excessive hardware or expensive fax lines.

Contact us at (818) 995-3701 to get you set up on a scanning management solution.

In today's world, people use email and messaging to quickly communicate and send documents. Better quality, faster, editability, accountability. If you’re still using fax machines, then it’s likely that you’re missing out on what the latest developments in information technology have to offer. With a much quicker alternative, people nowadays simply attach their documents to their emails, which result in far better quality and even allow the recipient to revise the files.

Get rid of the added expense of a telephone company fax line, plus a dedicated fax machine for sending and receiving. Why use an outdated technology and pay for telephone company expenses when you can have your smartphone or computer provide you with the same outputs? Not only can you reduce the use of paper and save money every month by cancelling your fax line, but you can also open up a lot of space in your home or office by getting rid of your fax machine.

We can work with you to set up scanning and other document management solutions so that faxing will be largely unnecessary. There are various tools and equipment available nowadays which take up less amount of space yet perform the same tasks as fax machines. By getting you started with these solutions, we can help make your life easier when it comes to sending documents.

If you still need to "fax" to a fax machine or receive faxes, we can configure software to do this without the need for dedicated fax hardware. We can even show you how to send a "fax" with your smartphone! We understand that sending or receiving faxes may be necessary at times, therefore, we can provide you with the tools necessary to efficiently and conveniently perform this task. As computer experts, we have the knowledge and experience to get you set up with the proper software to help you easily send your fax to its destination. In the modern day world where every component of a business is being optimized to perform in a streamlined fashion, it is essential for your business to be at the same level.


Need to run old software on a new machine?

Monday, 28 March 2016 17:00

Do you have a major legacy application that is critically important to your company, but it only runs on an older version of Windows? Several businesses may still be using legacy applications for their important daily operations. Some business owners may even prefer the old computer systems which use older versions of Windows. Regardless of the reason for using these old applications, if businesses have important information stored on these old softwares and want to run them on newer machines, they should seek assistance from a computer specialist.

Call us at (818) 995-3701 to learn more about Virtualization and how we can help you move your old software onto a new machine!

Easily run legacy software or older versions of Windows on your newer PC, server, or Mac. With the right tool, legacy applications or older versions of Windows can be effectively integrated to function perfectly on newer servers or PCs. This helps you stick to what you find convenient while making sure you don’t get left behind while your competitors improve their speed and technology.

No more relying on obsolete equipment that takes up needed space. Legacy software or previous versions of Windows are not only slow in their processing, but they can also take up a considerable amount of space. As new machines are built, parts for the old system become more difficult to obtain and are less readily available. By running your old software on a new machine, you no longer need the unnecessary equipment.

Through a tool called "Virtualization," we can expertly install and configure this for you. You will be amazed at being able to run something old on something new. This advanced tool works to create a virtual version of your old software on a new PC or Mac. It reduces energy consumption and creates an increase in data storage as it requires less physical hardware to hold your data. Although on the outlook each and every aspect of your operations remains the same, your operational speed is significantly enhanced and you no longer require excessive space for obsolete equipment. Simply put, Virtualization provides you the best of both worlds!

We make it easy to switch back and forth between the "old" PC environment and software and your newer PC or Mac environment. We help to make it entirely convenient for you to switch between old and new interfaces with our solution. Since it’s a virtual environment, there’s no physical equipment to make the switch complicated. As the competition gets tougher by the day, your business should aim to keep up with new, effective technology.

Introduction to CVENT

Monday, 21 March 2016 16:14

Planning an event and need to register and coordinate dozens or hundreds of people? Try our integrated email/cloud event management solution! With this state-of-the-art information technology solution, all your planning and managing for an event can be taken care of. It’s tailor-made to look after all the aspects of coordination and registration of the guests for your event; helping to ease a considerable amount of burden off your shoulders. With our integrated email/cloud event management software, you can sit back and relax while your event’s guest list is conveniently taken care of.

Planning a big event soon? Contact us at (818) 995-3701 to find out more about our CVENT solution.

You get vastly improved response rates using targeted messaging, reminders, and mobile device-friendly registration. Want to increase the number of people who respond to your event? This effective software makes it easy for your guests to conveniently confirm their attendance online through their computers or their mobile devices. CVENT integrates with calendar applications and social media sites and also sends out friendly reminder emails about upcoming events and social gatherings which help to increase the response rates.

Better attendance means higher revenues for the event and follow-through sales. A better turnout is directly proportional to the success of your event. With CVENT, this event management solution can help to increase the number of guests who respond to your event. By saving precious time and money from managing and planning, you can use that energy towards improving other areas of your event. Not only can you increase follow-through sales which can lead to greater revenue, you can also build a strong reputation for effectively managing a successful event.

ComputerUp works with you from start to finish to plan and configure the rollout of your event using the time-tested CVENT solution. We understand that planning an event can at times be stressful, therefore we look after each and every aspect of the task to make sure you don’t have anything to worry about. The job is carried out exceptionally well as everything is managed precisely and on-time. If you need any assistance regarding the CVENT software, we are available to help you every step of the way.

We make sure that the technology portion of the process is fully handled by us; you concern yourself only with the people, the sessions, and the messaging. It goes without saying that an event manager has a lot on their hands and the last thing they need is to involve themselves in an information technology solution. As computer experts, we are skilled with the CVENT software and can effectively handle the technology portion of your event which can save you a lot of time in which you can conveniently dedicate to managing all of your other responsibilities.


Can you get back up and running in an hour?

Monday, 14 March 2016 16:22

Can you get back up and running in an hour?

and restore is much more than just recovery - it is a Business Continuity solution. For businesses that have most of their information stored on an online platform, the importance of backup and restore is undeniable. In the event of an emergency, important files and data that haven’t been saved onto a local or cloud drive are at risk for getting lost which can definitely create problems for the business.

Call us today at (818) 995-3701 to get your business’s data restored in a timely manner.

A typical backup/restore setup only protects your data, and it can take 1 to 3 days to get your business back up and running. Most businesses that encounter software issues and lost data need to find ways to get back on track in as little time as possible. After all, experienced business owners may be well aware of the fact that even a single day off of operations can harm a company in many ways. One to three days in the business world can set a business behind on schedule but with the help of our computer specialists, you can rest assured in knowing that your data will be restored in a fraction of that time.

Not being able to continue running your business can cost you thousands of dollars in lost revenues, and will dampen your customer's image of your business. Reputation and customer satisfaction is imperative when it comes to running a successful business and one simple issue can result in lost customers. Having to place your services on hold while you wait for your data and files to be restored can cause you to lose a lot of revenue and income. Although a business has the possibility to get back on track in terms of revenue by becoming financially stable, the drop in reputation is one thing that is the most difficult to recover from.

We provide a special software/hardware solution that gives you a restored working version of your backed up computer in less than 60 minutes! Considering the fact that lost time can never be made up when it comes to backups and restores, we offer the convenience of getting businesses back up and running within an hour. We have access to special software and hardware products that can restore all your lost data and files. This can be of crucial assistance for businesses that rely on day to day operations.

We monitor and test your backups on a periodic basis to ensure they are reliable. At ComputerUp, we not only make sure that your business operations are back up and running in a timely manner but we also check to see that your backups are properly functioning in order to avoid any problems in the future. Our goal, after all, is to ensure that your business runs smoothly and that no technical problems get in the way of its success.

Increasing your laptop's hard-drive speed

Monday, 07 March 2016 17:47

Did you buy a nice laptop only to find that its disk speed is so sluggish you want to tear your hair out? Oftentimes, we purchase a laptop due to its new, exciting features and software programs and don’t take into account the disk speed. As we install more software or add documents to our laptop, we may notice that its performance has increasingly slowed down.

Call us at (818) 995-3701 to help increase the speed of your laptop.

For many, laptops replace desktops, but retaining that fast desktop speed is paramount. For many students, business professionals and on-the-go individuals, laptops are more favored than desktops due to their light structure which increases mobility. Depending on your preference and uses for your system, laptops and desktops both have their advantages and disadvantages. If you’re constantly on the go, then a laptop would be most suitable to your lifestyle, however, expect a decrease in disk speed and quick functionality compared to a desktop.

Slow laptops weigh down your productivity and can even embarrass you in front of clients. A slow laptop can translate into slow productivity as you’re wasting time waiting for your files to open or for your programs to run smoothly. While slow speed can hinder your work productivity, it can also be embarrassing if you are dealing with clients (e.g., presenting powerpoint presentations).

We can quickly mirror your slow laptop hard drive on to a new drive that is 50% faster so that you will have that quick desktop speed. We can conveniently transfer your files and data from your old hard drive on to a new one, all while providing you with faster hard drive speed. This will ensure that while you have the advantages of portability and convenience with your laptop, you can also have hard drive speed that is comparable to your desktop computer.

We will do all of this at your office or home, so that your personal data never leaves your presence. Worried about allowing access to your personal data and confidential files? Depending on your request and preference, we will upgrade your laptop speed in your presence, either at your office or your home. This way you can be confident that your information stays secured.


Local vs cloud backups for your computer

Sunday, 28 February 2016 20:10

Both local and cloud backup are absolutely necessary. Our computers store some of our most important and confidential information and files, therefore, it’s important that we securely backup our data. A local backup is a storage system that is physically accessible to the user, however, it may not be the most effective storage in the event of a natural disaster such as a flood or fire. Therefore, cloud backup is also essential to have. This type of backup stores your data on a web server and can be accessible through any device that has an internet connection.

Call us at (818) 995-3701 to set up a cloud-based backup system or to learn more about the various ways you can backup your files.

If you have a failure, you need to be fully restored and operational within an hour, or your organization can lose revenues and clients. Data and files are essential components to organizations and in the event that your network fails or crashes, you need to have both local and cloud storage at your disposal in order to avoid problems with clients. Problems with quickly retrieving data can affect productivity and work performance which can cause organizations to lose revenues.

If you have a disaster and your local backup is damaged or stolen, you have an almost 50% chance of your business closing. Losing your files and data can negatively affect the fate of your business. While local backups are great ways to store your information, they can easily be lost or damaged in the event of a natural disaster. Therefore, it’s important to have your data backed up in cloud storage mediums as well in order to easily retrieve your lost data.

We provide a fully integrated system that ensures your entire system can be recovered in less than an hour from a local backup. We understand the importance of data when it comes to business’s therefore we are trained at integrating your organization with an innovative system, which helps you recover your data in no time. Our services ensure that in the event of an emergency, such as data theft, all your stored files will still be recoverable from a local backup.

We also provide a low-cost cloud-based backup system that ensures your systems are recoverable even if your local backup is destroyed or stolen. Natural disasters are unpredictable; therefore it’s important to be prepared ahead of time. For a low fee, have the peace of mind that if your local backup is damaged or lost, there will always be a way to recover your important information.

Grandma-friendly computer training

Monday, 22 February 2016 19:28

Did grandma, grandpa, mom or dad receive a new computer or mobile device that they simply can't understand? Technology is ever-changing and becoming more complex; making it difficult for some to adjust to the changes. Older generations may have a harder time understanding how certain technology works as they are not accustomed to it. In addition, with busy routines, family members may not have the time to familiarize themselves with the technology.

Call us at (818) 995-3701 to receive clear, friendly guidance on how to use your technological device.

Older folks, smart and experienced as they be, can be bewildered and frustrated at new technology, quickly sitting it on the shelf to be ignored. More and more, we anticipate a digital future as technology becomes increasingly innovative and fundamental to society. These fast technological advances, however, can oftentimes be difficult to keep up with. To many older folks, technology may be unfamiliar to them and they may have a difficult time understanding how it functions; creating frustration as a result.

Grandma deserves better than to sit on hold for 45 minutes talking to a techno-head reading a script. Find that you’re constantly waiting on hold in order to ask a question about your device? Many services out there provide standard technological assistance that isn’t necessarily helpful. Representatives on the other end of the line, with the use of a script, provide the same information to all those who call. They may not be able to help you on a case-by-case basis and use technical language that is difficult for many to understand.

We make computers and mobile devices easy to use and understand by focusing on the most important tasks and speaking and writing in clear easy-to-understand non-technical language. We are trained to make the usage of computers and mobile devices easier and understandable for all our customers. While many systems have technical language that is unfamiliar, we help you gain a clear understanding of what these terms mean.

Grandma can make a quick phone call to us throughout the day and evening for friendly assistance: no waiting on hold and no thick accents. Do your grandparents or parents have questions about their phones or computers? We encourage anyone who is having difficulty with their technological devices to give us a call; we would love to help simplify and explain how the systems work. We don’t make our callers wait throughout the day and are available to provide friendly assistance to all our callers.


Introduction to AVG CloudCare

Sunday, 14 February 2016 19:56

AVG CloudCare combines effective anti-virus systems with better management and central control, to ensure proper virus updates and scanning. AVG’s entire system can be centrally controlled either from within the organization or remotely; providing you with helpful services in the event that problems arise. The software updates viruses and scanning systems whenever it has new updates available and is easily accessible through the web.

Call us at (818) 995-3701 to help get you started on AVG CloudCare and learn more about how to keep your computer safe.

A large percentage of offices have anti-virus programs that may not even be scanning and that have obsolete virus definitions. There are various anti-virus programs that don’t perform full scans of your computer which can be risky for offices and companies that store confidential data and files on their computers. When using outdated anti-virus programs, the software may not even be conducting adequate scans for viruses and malware. New viruses are always developing and becoming more prevalent so it’s important to have an updated anti-virus program which can detect and tackle new viruses.

Who has time to run around to 10 or more computers to try to keep them up to date? Some organization simply fail to keep their anti-virus programs updated because reinstalling and updating on a single computer is easy but running around to 10 or 20 computers might just seem too overwhelming. In the midst of all the day-to-day operations, this might seem too much and some organizations cannot afford to spend time on installations and updates. AVG CloudCare effectively updates the anti-virus programs on all computers.

We offer AVG CloudCare, a web-based system allowing you to centrally monitor and control your systems from one screen, from policy-based anti-virus updates and scans to integrated remote access. We are experts at helping organizations set up or update their anti-virus programs to AVG CloudCare, so that they can centrally manage and control all the anti-virus features on their computers from a single, central computer. Companies can rest assured that their systems are well protected and free from future viruses.

We give this all to you at an extremely cost-effective price of less than $2 per machine per month, with no more expiring license key hassles. Anti-virus programs can often overrun your budget but at ComputerUp, we can provide you all these advanced anti-virus features at an exceptionally low cost. With monthly rates, there’s no need to worry about your anti-virus program expiring and for a low monthly fee, you can be confident that your business will run smoothly.

Setting up wireless internet for larger properties

Sunday, 07 February 2016 20:01

That wireless router you got from your Internet provider may not be effectively handling your home or business. Wireless products should be carefully selected as certain specifications need to be considered prior to installing a router. The size of the facility and the materials used in its construction, as well as the degree of internet usage are two important components when selecting a router. When these factors are not accounted for, you may experience problems at times with your wireless router, regarding signal coverage and interruptions in downloads.

Give us a call at (818) 995-3701 to install high-speed wireless internet for your home or business.

You should be able to have a seamless wireless experience throughout your facility. Any hindrances in the internet can adversely affect your business and productivity. Wireless internet should be faultless, and it should enable you to connect to the internet through any of your devices from all areas of your facility.

Your wireless access point may only be delivering a fraction of the Internet speed for which you're paying. Ever wondered why that download is so excruciatingly slow? Or why the simplest of websites take ages to load? The answer lies in your access point. Although you might have lightning fast internet, it is of no use if your wireless access point is not suitable for your facility. So, even when paying top dollars for the internet, you might be getting just the fraction of the internet speed you signed up for!

We are networking experts, and know how to get around the limitations and issues of typical wireless setups to give you the internal and Internet speed you expect. We are experts at networking and internet solutions, and we are well equipped with ways to get around restrictions/problems which limit your internet speed. A large number of wireless internet users face similar problems when they notice that they are not getting the speed they are paying for, however, with our set of skills, we can effectively install a network which will deliver the best performance.

We have successfully installed solid wired and wireless networks in historic and "difficult" buildings around Los Angeles for over 20 years. No matter how big or small your facility is, we can help you set up a network that can ensure effective performance and zero downtime. Find that your ChromeCast is not working? It’s probably due to your wireless access point. We are skilled at strategically installing and re-configuring your wireless router so ChromeCast works seamlessly and is accessible throughout your house or office.


The importance of up-to-date anti-virus and anti-malware software.

Sunday, 31 January 2016 23:56

Antivirus and antispyware software protects you from having your data and passwords stolen. The data on your computer is may be vulnerable to attacks; all your personal information like your address, your credit card details, emails, and Facebook passwords can easily be violated in the absence of adequate protection. If you don’t use both anti-virus and anti-spyware software, you risk putting your data out in the open for others to access and use.

You can join our newsletter to learn more about ways you can protect your computer from theft or you can call us at (818) 995 – 3701 if you are looking for step-by-step instructions to set up a complete anti-malware software solution software for your computer.

Theft of passwords and personal information can lead to identity theft and potential harm to your clients. Why do organizations and tech-savvy people worry so much about antivirus protection? When using the Internet, especially WiFi, hackers may be able to access your computer. And they don’t need to do it directly - visiting the wrong website, or downloading the wrong attachment, can install a virus on your system. What can a virus do? A virus could send the hacker your personal information, allow them to hijack your email and social media accounts, or even give them complete control over your system. In short, if you don’t use an antivirus for your personal computer or your entire network, neither you, nor the people you deal with are safe.

Being denied access to your own systems for just a single day may cause you to lose business. When your computer is hacked or your information is violated, there is a lot that can happen. From harassing your clients, to stealing your identity, a hacker can even restrict your access to your own network. Just being denied access for a single day can cause you to lose thousands of dollars of business and this one day can hinder your growth and productivity for months.

Malware can also cause significant slowdowns and security threats. Malware programs often hijack your browser’s home page and search function, flooding your system with everything from unwanted ads to fake “registry cleaners” and “performance optimizers”. Far from helping, these “free” tools actually compromise your system even more!

We are experts at malware detection and removal, using professional experience and techniques to remove pesky infections that get around your current antivirus. Having spent a substantial amount of time protecting organizational networks and information, we have the right set of professional skills to remove annoying viruses, which find their way around your current antivirus.

We offer many services, including AVG CloudCare, an advanced antivirus and identity protection system that allows you to monitor, control, and protect your entire organization from one web-based central management screen. AVG CloudCare provides you real time updates on the presence of sneaky viruses and any attempts made to violate your network. This way you can ensure that there is an advanced antivirus protecting your network, consequently minimizing chances of identity theft and other mishaps.

Update your server every 5 years

Monday, 25 January 2016 04:38

How long has your current business server been sitting there? A server is not just your regular computer; it is engineered to store, manage, and control your data 24/7. Many organizations may overlook the fact that their server is well over 5 years. While it may continue to have the same performance--with just a few tolerable lags every now and then--it’s highly advised that you consider replacing or upgrading your server every 5 years.

You can join our newsletter to learn more about our custom-built servers or give us a call at (818) 995– 3701 to help transfer your current server over to a new one.

Servers have a high rate of failure after 5 years, often with parts that are obsolete and no longer available. A slow working server can affect the productivity of your workforce. It has been observed that servers tend to decrease in speed and the frequency of “seize-ups” increase over a span of 5 years on average. This is often due to old parts that have been used extensively. Updating servers every 3-5 years ensures that the hardware is not outdated and is still being produced.

Letting your server languish without updating it for more than 5 years subjects it to significant security holes as support gets dropped for old versions of the operating system. Noticing extra lags and poor performance in your server after 4 or 5 years? Your entire system, including the confidential files within it, are more prone to being violated as there may no longer be support for the operating systems installed on your server. This can increase the probability of a breach by those with malicious intent and can be a liability for many businesses.

We provide custom-built servers with non-proprietary components so that you won't ever be stuck with a useless "white elephant." When it comes to a server, even the most tech perceptive people find themselves baffled with the variety of options present in the market. We eliminate that confusion by providing organizations with servers that are designed using non-proprietary components specifically designed to fulfill the needs of your business. This enables us to ensure that you will have accessible hardware at your office that suits your business’s needs.

We are experts in seamlessly migrating your Windows server over to a new system so that your users don’t even feel a bump. User accounts, passwords and security settings remain constant. What could be better than upgrading your server and not even feeling any hindrance because of it? We have been helping organizations upgrade their Windows servers for many years and we are experts at ensuring that the transfer runs smoothly. With keeping the users' previous usernames and passwords intact, the transition is simple and effortless for everyone involved.


Transferring data to your new hard-drive

Sunday, 17 January 2016 20:02

Is your hard drive failing or just too small? Hard drives don’t provide endless storage and can quickly fill up as documents, media and software accumulate on your system. Eventually, you may realize that your hard drive is gradually filling up, at which point you’ll be required to purchase a new one or delete data from your current one in order to allow room for new files.

You can join our newsletter to equip yourself with ways you can protect your data on your computer, or you can simply give us a call at (818) 995-3701 to help transfer your files on to a new hard drive!

It's a hassle (or an impossibility) for most people to migrate a whole system to a new hard drive. Most computer users aren’t familiar with the process of transferring their data to a whole new hard drive. It may seem too overwhelming in the midst of routine computer usage. Others might be hesitant to transfer their own files to a new hard drive as improper transferring can result in important data and settings being lost.

The consequences of NOT moving to a new hard drive can be fatal to a company, as even the best of drives will fail (or become full). Imagine you are managing an organization and your operations largely depend on computer usage. In such a condition, not moving to a new hard drive can be problematic. A day lost means lower revenues and not to mention, unhappy clients. All this can happen due to limited storage or hard drive failure. Companies, therefore, should transfer their files to a new hard drive for the sake of preserving important records and data.

We have over 20 years of expertise in migrating entire systems and hard drives to new ones. We specialize in transferring all your data, including the software and the settings to a completely new system in no time. Use your computer with a peace of mind that all your old data and settings are restored to how they were before while also having additional storage space.

We can do this at your office or home so your personal and confidential data never leaves your presence. Whether it is your office or home, we will be more than happy to help you out with both of your systems. This will also eliminate any fear you may have of letting your confidential data leave your presence as all of the transferring will be done right in front of you!

Introduction to Kerio Connect

Monday, 11 January 2016 15:40

Do you have an organization of 10 or more people where your email needs are a bit complex? It isn’t easy maintaining exceptional communication between all parts of an organization. Depending on the nature of the operations of your organization, you might need email software that delivers business class email, instant messaging options with group chat, email clients and wireless connectivity with mobile devices. And you need all that without compromising on antivirus protection.

Give us a call at (818) 995-3701 to discuss if Kerio Connect is the best option for your business, or join our newsletter to learn more about the importance of servers and how we can help you.

Some organizations have email needs such as handling multiple domain names, aliases which to selected people both internally and externally, and integration with Outlook contacts and calendaring. Coupled with all these sophisticated email needs, some organizations also require archiving of all their emails as per government requirements. This is where Kerio Connect comes in, with an integrated antivirus and anti-spam function, automated backup options and archiving, and a user-friendly web administration interface.

Microsoft Exchange can be bewildering to handle, but you need to keep your email on a local server. First, Microsoft Exchange requires quite expensive hardware and there are huge IT overheads you have to be prepared for beforehand. Unlike Microsoft Exchange, Kerio Connect offers seamless support for Linux, Mac, and VMware as well. Today’s advancements in areas of Information Technology require all employees to be connected to a network almost all the time and unlike Microsoft Exchange, Kerio Connect offers comparatively better support for mobile devices so you can sync folders, share contacts and calendars easily.

For over 10 years, we have successfully deployed the cost-effective Kerio Connect mail and groupware server, enabling you to handle even the most complex of email needs safely and securely in your office. The added protection is another aspect of Kerio Connect, which makes it stand out. The antivirus and anti-spyware integrations ensure that your emails, clients, and all your contacts will remain safe and protected at all times.

We will set up your Kerio Connect server so that you can be fully compliant with regulatory requirements, including HIPAA and SOX. Your email data is always more secure when stored primarily in your office, being fully backed up and restorable in case of a disaster. We can set up your Kerio Connect mail and server keeping in view the fact that they comply with software regulatory requirements like HIPAA and SOX. We also believe that sensitive data like emails, along with contacts and inter-organizational communication messages are safer when backed up in your office and we’ll ensure that all your data is fully restorable in case of a mishap or disaster.


The benefits of a quarterly maintenance contract

Monday, 04 January 2016 15:27

Regular computer maintenance can prevent many common IT problems. Cleaning up your computer from time to time, both externally and internally, can help to ensure that your computer stays up and running whenever needed without any seize-ups or sudden loss of data. Whether it’s running an antivirus scan or cleaning your computer to prevent it from overheating, taking care of your computer can help to increase its “life expectancy.”

Call us at (818) 995-3701 to set up a quarterly maintenance contract!

Your IT is one of your most critical resources, and needs to have comprehensive and consistent attention from someone who is familiar with it and with your business. Business IT systems are extremely important as they store data and files that are critical for the business. It’s important to have an IT personnel who’s not only an expert in computer maintenance but also familiar with the business so they can keep the systems maintained according to the business’s needs. Consistent attention on IT systems can help to prevent loss of data or damages to the computer.

Your environment needs to have a watchful eye with 24x7 monitoring so that incidents are addressed before they become major problems. Lags or sudden computer shutdowns may be disregarded when they don’t occur often, however, this can become problematic when these hindrances get excessively frequent. The best strategy to stay on the safe side is to have someone monitoring your IT at all times. Constant monitoring of your IT system can help to target problems as they arise; avoiding bigger problems and greater expenses in the long run.

For a fixed quarterly fee, we take your IT issues away from you so they become ours to handle. It’s essential that you focus on running your business. For a reasonable quarterly fee, you no longer have to worry if your computers are operational at all times. With top of the line maintenance skills, our experts make sure that you won’t lose any productivity; allowing you to keep your primary focus on your business operations and growth.

We provide central monitoring and remote access to your computers and mobile devices so we can quickly and effectively solve problems, most often without disturbing your work. Our team of professionals will always be at backup; remotely solving all your IT problems without having to disturb you at work. With remote access, we can easily target the root cause of the problem on your computer and fix them right away.

Archiving Emails to Comply with Business Regulations

Monday, 28 December 2015 16:36

Businesses should keep 7 years of email records (sent and received) where they’re easily organized and searchable. Considering the pace at which modern day markets are moving, it has become essential for businesses to take several security measures into account. Keeping email records for several years can provides sound documentation and proof if any issues arise. To ensure your emails are easily accessible when needed, you need a medium which lets you access these recorded emails quickly and efficiently.

Call us at (818) 995-3701 to find out more about our cloud based email solution.

Public and regulated companies need to do this by various laws (Sarbanes-Oxley, Securities Exchange Act, and others). Certain laws have standards that require businesses to keep email records, transactions, and financial information. For publicly regulated companies, not abiding by these laws can result in penalties so it’s important to opt for the best solution that can provide you with easy access to your business’ email records. Doing so can save you thousands of dollars if legal issues or court cases arise.

It makes good business sense in case of audits or contract enforcement. If you’ve been in business for a significant amount of time, you may be well versed with the fact that contract enforcements and audits can happen at any time. This makes it essential for you to keep yourself well prepared for dealing with these unfortunate situations. Having a solution that provides you access to previous records will not only ensure that you have valid proof on your side, but also help you steer clear of any inconveniences.

We can provide this via a low-cost cloud based solution that automatically takes care of this for you as messages come into and leave your mail server. Our affordable cloud based solution effectively secures your email history so you no longer have to worry about manually archiving your emails. With unlimited storage space, this solution makes it convenient for you to run your business hassle-free.

For more secure environments, we can provide an on-premises mail server/archiver solution so that your email history stays locked behind your doors. We understand that certain businesses prefer having their data and information kept in more secure places. This is why we also offer the convenience of keeping your mail server solution on premises. This not only assures guaranteed security but also gives you the peace of mind in knowing that no one else will be able to access your email history.


Time to upgrade your email system?

Tuesday, 22 December 2015 13:06

Are you stuck on Gmail? Do you need better integration between your email servers and Microsoft Outlook (such as contacts and calendars)? Do you want shared calendars and contacts? Custom contact groups? Operate two separate businesses from one location? While Gmail is convenient for personal use, businesses often benefit from email systems that offer various tools to ensure that communication and organization run smoothly and efficiently. If you need features such as centralized management of mailboxes and user aliases, integration with calendaring and contacts, selective access to multiple mailboxes, mail archiving, centralized signature control, and multiple domains pointing to the same mailboxes, you definitely need a more effective alternative.

For help in upgrading your email system, give us a call at (818) 995-3701.

Business runs on email, and integration with calendaring and contacts is the norm in business today. Nowadays, businesses are fully reliant on email to help them communicate with one another. The latest medium for exchanging emails in offices has streamlined operations. With the use of technology, planning and communicating with your contacts has never been easier. To keep up-to-date with other businesses, it’s important to have an upgraded email system to simplify your everyday tasks and business operations.

The inexpensive email solution you set up a few years ago is simply inadequate as you grow your business into something more complex. Growing businesses with flexible staffing need the ability to centrally manage their mailboxes, user aliases, and mail signatures, as well as allow multi-user access to selective mailboxes. Management of spam can be a major headache and requires a more centralized, cloud-based approach to stop spam before it gets inside your walls. Plus, even increasing requirements in the corporate world mandate such features as secure long-term email archiving.

We can set up you up with a powerful cloud-based Microsoft Exchange Server solution where all the complex expensive stuff goes away and you can easily manage your company's email for just a few dollars per month per box. U.S. business has all but standardized on this full-featured but expensive platform, but you can now gain its power for a fraction of the traditional cost. Using either Microsoft Outlook (Windows or Mac) or Microsoft Entourage (Mac), you can now have all the integrated functionality of larger companies without all the headaches.

For a more demanding environment where an on-premises server is mandated, we can do a cost-effective mail server using the full-featured Kerio Control for a Windows, Mac or mixed environment. Kerio Control mail server rivals Microsoft Exchange in features, but costs much less and can be implemented and managed much more easily. It integrates with Outlook and provides easy connection to webmail, private and shared calendaring, and contacts, plus it provides excellent spam control and archiving options.

We are experts at setting up cost-effective email server solutions for both Windows and Mac environments for the company with sophisticated email needs - from archiving and flexible mailboxes to handling multiple domains. We have a well-versed staff who is more than capable of taking care of all of your day-to-day requirements. We understand how important it is for your email solution to work effectively and in a precise yet flexible manner. With our services, you can rest assured that you’ll have access to one of our highly recommended email solutions.

Introduction to MalwareBytes

Monday, 14 December 2015 16:50

Antivirus programs like AVG, Norton, McAfee, Avast and others are good at fighting viruses, but another class of pesky software – non-virus malware - is more likely to cause you problems these days. MalwareBytes will take care of this class of software so that you can work smoothly. MalwareBytes is an antivirus solution that focuses on dealing with malware and all other types of viruses that are so keen on making your life difficult. Traditional antivirus programs generally only catch about 60-70% of malware and it’s necessary to have a “helper” program to catch what the antivirus program misses. The antivirus program specifically takes care of pesky viruses such as malware to allow you to work conveniently and without any disruptions or inconveniences. It’s safe to say that MalwareBytes is one program that you can count on.

Think your computer may be infected with malware? Call us at (818) 995-3701 to try a free version of MalwareBytes.

MalwareBytes reliably targets and removes the programs that slow down your computer and provide pop-up ads, fake security software, and bogus search engines. These programs are often called "potentially unwanted programs," even though nobody really wants them at all. If you find that your computer is constantly being bombarded with pop-up ads or that your normal search engine has been replaced with an unfamiliar one, it’s likely that your computer has been infected by malware. Not only can it disrupt your everyday computer operations but it can also cause openings for additional online threats and hackers.

Not removing malware causes your system to run slowly, steers your search results to unwanted sites and pop-up "useful" ads, or attempts to trick you into buying bogus utility software, such as most "Registry Cleaners" and "System Optimizers." Many people may not be aware that they have active malware on their computer. However, malware can be dangerous if left untreated as it can significantly slow down your computer and get a hold of private information stored on your system. Computer users should take control of getting their computers diagnosed for potential malware to avoid future problems.

We can provide you with a free version of MalwareBytes to run manually to see how infected you are. Almost every new customer we work with has infection on every PC in the office. If your PC is connected to the internet then there’s a great possibility that it’s been infected with bugs and malicious software. Malware is becoming trickier to detect and is better disguised, causing many computer users to unknowingly click or install these malicious files. With so many different security and optimizing programs available, people can often be confused as to which products are helpful or harmful for their computers. To protect your computer and all your important data, you need a tool like MalwareBytes to get rid of pesky malware.

We are authorized resellers of MalwareBytes and can install the pro-version that catches the malware criminals before they can infect your system. With our help, you no longer have to worry about risky software such as malware crawling up in your cyber-space. Don’t wait for malware to infect your system;give us a call and we can help detect the malware before it does any damage. We are authorized to offer MalwareBytes on your computer, helping to get rid of “the bad stuff” once and for all.


How We Work: Explaining Things Clearly

Wednesday, 09 December 2015 16:07

Today's technical support lines are staffed by people with thick accents reading scripts, or by knowledgeable techies who speak way too much jargon for you to understand anything. And all of this after an hour-long wait on hold. Knowing that you need technical support can often be a dreaded task as you anticipate having to call a representative and be put on hold for what may seem like hours. Most of the time you’re paired up with a representative who can’t seem to provide you with the appropriate answers to your questions and technical issues. The problem with modern technical support lines is that while they do have the intention to help customers, they’re not taking the right approach.

Call us at 818) 995-3701 and we can provide you with clear instructions and a step-by-step guide on how to fix your technical problems.

You want someone who speaks your language, literally and figuratively. When you’re speaking to a technical representative, you want them to understand your concern and offer a solution which is simple to understand and follow. Unfortunately, typical technical support is exactly the opposite as they speak to you in technical terms that are too difficult to understand. Although they want to help, they often don’t understand that a typical customer is not well aware of advanced technical terms.

You want explanations you can follow and understand. It is needless to say that the explanations offered by the support staff should be transparent and easy to understand. If you keep nodding at every instruction but still can’t seem to figure out what the other person is talking about then it simply means that the point of technical “support” is lost. Having to deal with technical issues can alone be overwhelming, so having clear instructions and an understanding of how to fix the problem can help ease the stress.

At ComputerUp, we have been teaching and training for years. We speak clear, concise English, using words you understand. When consulting with our representatives, we guarantee you won’t need to keep a dictionary handy as we will get to the root of your problem and provide you with a feasible solution while ensuring you have no trouble understanding anything we say. We have well-trained professionals who use everyday terms to make sure your technical issue gets solved quickly and effectively.

Before we leave your business or home, we write easy-to-follow step-by-step instructions for you to address the task or procedure important to you. A problem with product manuals and guides is that they can be loaded with difficult and heavy terms that can leave you guessing as to what they are talking about. However, dealing with us, we cover all the necessary tasks and provide you with all the information you need to fix your problem. If any of your problems persist and you’re not able to understand what is provided in the manuals either, then you can always give us a call and we’ll make sure your problem is dealt with precisely and as conveniently as possible!

Problems with wireless internet

Monday, 30 November 2015 14:30

Is your wireless internet slow, even though you have a super fast data connection to the Internet? Spending more money for your internet does not always translate to faster internet connections. If you’re experiencing slow speeds, keep in mind that your internet speed can be compromised when you use Wi-Fi. Whether due to interferences or decreased connection when further away from the router, we can help diagnose the issue and help get your internet speed back to where it needs to be.

If you are facing a problem with your Wi-Fi connection then please call us now at 818) 995-3701 and we’ll get the issue resolved effectively!

It's bad to waste money on a Ferrari when you can only drive on crowded streets! If you pay good money for a fast connection, you shouldn't have to be tied to a plug-in Ethernet connection to get high speeds. While wired internet connections are known to have faster speed performance, they lack in mobility and convenience. Want to do work in bed or in your backyard? The benefits of wireless internet include the ability to freely move around your house or office and do your work in any setting that is comfortable for you. However, the downside is that your speed can be affected as you’re not directly plugged into an Ethernet connection. Rest assured, however, that at ComputerUp, we can give you the best of both worlds - faster connection and the freedom to work anywhere you’d like.

You want to be able to easily move around your business or home with a reliable Wi-Fi connection on 100% of the premises. Nowadays, using the internet is all about ease of access and availability. If your internet connection doesn’t offer you this then it might be time to seek a better alternative. Ideally, you want to have a connection that enables you to move around your premises without compromising the speed of the connection – and it is safe to say that only a Wi-Fi connection can offer you that.

Call us BEFORE you order new Internet service (or even if it’s in already). We are experts in selecting and configuring the right kind of Wi-Fi setup for you--whether you are on DSL, U-Verse, FiOS, or cable. At ComputerUp, we have highly skilled computer technicians that are capable of dealing with the installation of all kinds of internet connections. With our services, you can rest assured that you will get the most suitable Wi-Fi setup for your home or business that is not only reliable but also strong and persistent.

We can troubleshoot wireless problems, from disconnections to poor Wi-Fi reach, and come up with a solution that will give you the reliability and reach that you need. We are well versed with all issues regarding internet connectivity. Our computer experts can take care of all types of internet problems such as disconnections, poor reach, etc. Plus, we are highly dedicated to providing you with a solution that puts an end to all of your internet connectivity problems.


You No Longer Need a Physical Fax Line

Monday, 23 November 2015 15:44

Faxing is no longer popular, but you still need to send or receive faxes sometimes. Do it without paying for an expensive fax phone line. The days of frequently sending and receiving faxes are long gone. However, every now and then, faxes are still important for some business operations. With advancing technology, sending faxes can be done without the need of excessive hardware or expensive fax lines.

Contact us at (818) 995-3701 to get you set up on a scanning management solution.

In today's world, people use email and messaging to quickly communicate and send documents. Better quality, faster, editability, accountability. If you’re still using fax machines, then it’s likely that you’re missing out on what the latest developments in information technology have to offer. With a much quicker alternative, people nowadays simply attach their documents to their emails, which result in far better quality and even allow the recipient to revise the files.

Get rid of the added expense of a telephone company fax line, plus a dedicated fax machine for sending and receiving. Why use an outdated technology and pay for telephone company expenses when you can have your smartphone or computer provide you with the same outputs? Not only can you reduce the use of paper and save money every month by cancelling your fax line, but you can also open up a lot of space in your home or office by getting rid of your fax machine.

We can work with you to set up scanning and other document management solutions so that faxing will be largely unnecessary. There are various tools and equipment available nowadays which take up less amount of space yet perform the same tasks as fax machines. By getting you started with these solutions, we can help make your life easier when it comes to sending documents.

If you still need to "fax" to a fax machine or receive faxes, we can configure software to do this without the need for dedicated fax hardware. We can even show you how to send a "fax" with your smartphone! We understand that sending or receiving faxes may be necessary at times, therefore, we can provide you with the tools necessary to efficiently and conveniently perform this task. As computer experts, we have the knowledge and experience to get you set up with the proper software to help you easily send your fax to its destination. In the modern day world where every component of a business is being optimized to perform in a streamlined fashion, it is essential for your business to be at the same level.

Need to run old software on a new machine?

Monday, 16 November 2015 15:41

Do you have a major legacy application that is critically important to your company, but it only runs on an older version of Windows? Several businesses may still be using legacy applications for their important daily operations. Some business owners may even prefer the old computer systems which use older versions of Windows. Regardless of the reason for using these old applications, if businesses have important information stored on these old softwares and want to run them on newer machines, they should seek assistance from a computer specialist.

Call us at (818) 995-3701 to learn more about Virtualization and how we can help you move your old software on to a new machine!

Easily run legacy software or older versions of Windows on your newer PC, server, or Mac. With the right tool, legacy applications or older versions of Windows can be effectively integrated to function perfectly on newer servers or PCs. This helps you stick to what you find convenient while making sure you don’t get left behind while your competitors improve their speed and technology.

No more relying on obsolete equipment that takes up needed space. Legacy software or previous versions of Windows are not only slow in their processing, but they can also take up a considerable amount of space. As new machines are built, parts for the old system become more difficult to obtain and are less readily available. By running your old software on a new machine, you no longer need the unnecessary equipment.

Through a tool called "Virtualization," we can expertly install and configure this for you. You will be amazed at being able to run something old on something new. This advanced tool works to create a virtual version of your old software on a new PC or Mac. It reduces energy consumption and creates an increase in data storage as it requires less physical hardware to hold your data. Although on the outlook each and every aspect of your operations remains the same, your operational speed is significantly enhanced and you no longer require excessive space for obsolete equipment. Simply put, Virtualization provides you the best of both worlds!

We make it easy to switch back and forth between the "old" PC environment and software and your newer PC or Mac environment. We help to make it entirely convenient for you to switch between old and new interfaces with our solution. Since it’s a virtual environment, there’s no physical equipment to make the switch complicated. As the competition gets tougher by the day, your business should aim to keep up with new, effective technology.


Introduction to CVENT

Monday, 09 November 2015 17:05

Planning an event and need to register and coordinate dozens or hundreds of people? Try our integrated email/cloud event management solution! With this state-of-the-art information technology solution, all your planning and managing for an event can be taken care of. It’s tailor-made to look after all the aspects of coordination and registration of the guests for your event; helping to ease a considerable amount of burden off your shoulders. With our integrated email/cloud event management software, you can sit back and relax while your event’s guest list is conveniently taken care of.

Planning a big event soon? Contact us at (818) 995-3701 to find out more about our CVENT solution.

You get vastly improved response rates using targeted messaging, reminders, and mobile device-friendly registration. Want to increase the number of people who respond to your event? This effective software makes it easy for your guests to conveniently confirm their attendance online through their computers or their mobile devices. CVENT integrates with calendar applications and social media sites and also sends out friendly reminder emails about upcoming events and social gatherings which help to increase the response rates.

Better attendance means higher revenues for the event and follow-through sales. A better turnout is directly proportional to the success of your event. With CVENT, this event management solution can help to increase the number of guests who respond to your event. By saving precious time and money from managing and planning, you can use that energy towards improving other areas of your event. Not only can you increase follow-through sales which can lead to greater revenue, you can also build a strong reputation for effectively managing a successful event.

ComputerUp works with you from start to finish to plan and configure the rollout of your event using the time-tested CVENT solution. We understand that planning an event can at times be stressful, therefore we look after each and every aspect of the task to make sure you don’t have anything to worry about. The job is carried out exceptionally well as everything is managed precisely and on-time. If you need any assistance regarding the CVENT software, we are available to help you every step of the way.

We make sure that the technology portion of the process is fully handled by us; you concern yourself only with the people, the sessions, and the messaging. It goes without saying that an event manager has a lot on their hands and the last thing they need is to involve themselves in an information technology solution. As computer experts, we are skilled with the CVENT software and can effectively handle the technology portion of your event which can save you a lot of time in which you can conveniently dedicate to managing all of your other responsibilities.

Can you get back up and running in an hour?

Monday, 02 November 2015 18:32

Backup and restore is much more than just recovery - it is a Business Continuity solution. For businesses that have most of their information stored on an online platform, the importance of backup and restore is undeniable. In the event of an emergency, important files and data that haven’t been saved onto a local or cloud drive are at risk for getting lost which can definitely create problems for the business.

Call us today at (818) 995-3701 to get your business’s data restored in a timely manner.

A typical backup/restore setup only protects your data, and it can take 1 to 3 days to get your business back up and running. Most businesses that encounter software issues and lost data need to find ways to get back on track in as little time as possible. After all, experienced business owners may be well aware of the fact that even a single day off of operations can harm a company in many ways. One to three days in the business world can set a business behind on schedule but with the help of our computer specialists, you can rest assured in knowing that your data will be restored in a fraction of that time.

Not being able to continue running your business can cost you thousands of dollars in lost revenues, and will dampen your customer's image of your business. Reputation and customer satisfaction is imperative when it comes to running a successful business and one simple issue can result in lost customers. Having to place your services on hold while you wait for your data and files to be restored can cause you to lose a lot of revenue and income. Although a business has the possibility to get back on track in terms of revenue by becoming financially stable, the drop in reputation is one thing that is the most difficult to recover from.

We provide a special software/hardware solution that gives you a restored working version of your backed up computer in less than 60 minutes! Considering the fact that lost time can never be made up when it comes to backups and restores, we offer the convenience of getting businesses back up and running within an hour. We have access to special software and hardware products that can restore all your lost data and files. This can be of crucial assistance for businesses that rely on day to day operations.

We monitor and test your backups on a periodic basis to ensure they are reliable. At ComputerUp, we not only make sure that your business operations are back up and running in a timely manner but we also check to see that your backups are properly functioning in order to avoid any problems in the future. Our goal, after all, is to ensure that your business runs smoothly and that no technical problems get in the way of its success.


Increasing your laptop's hard-drive speed

Monday, 26 October 2015 14:44

Did you buy a nice laptop only to find that its disk speed is so sluggish you want to tear your hair out? Oftentimes, we purchase a laptop due to its new, exciting features and software programs and don’t take into account the disk speed. As we install more software or add documents to our laptop, we may notice that its performance has increasingly slowed down.

Call us at (818) 995-3701 to help increase the speed of your laptop.

For many, laptops replace desktops, but retaining that fast desktop speed is paramount. For many students, business professionals and on-the-go individuals, laptops are more favored than desktops due to their light structure which increases mobility. Depending on your preference and uses for your system, laptops and desktops both have their advantages and disadvantages. If you’re constantly on the go, then a laptop would be most suitable to your lifestyle, however, expect a decrease in disk speed and quick functionality compared to a desktop.

Slow laptops weigh down your productivity and can even embarrass you in front of clients. A slow laptop can translate into slow productivity as you’re wasting time waiting for your files to open or for your programs to run smoothly. While slow speed can hinder your work productivity, it can also be embarrassing if you are dealing with clients (e.g., presenting powerpoint presentations).

We can quickly mirror your slow laptop hard drive on to a new drive that is 50% faster so that you will have that quick desktop speed. We can conveniently transfer your files and data from your old hard drive on to a new one, all while providing you with faster hard drive speed. This will ensure that while you have the advantages of portability and convenience with your laptop, you can also have hard drive speed that is comparable to your desktop computer.

We will do all of this at your office or home, so that your personal data never leaves your presence. Worried about allowing access to your personal data and confidential files? Depending on your request and preference, we will upgrade your laptop speed in your presence, either at your office or your home. This way you can be confident that your information stays secured.

Local vs cloud backups for your computer

Monday, 19 October 2015 14:24

Both local and cloud backup are absolutely necessary. Our computers store some of our most important and confidential information and files, therefore, it’s important that we securely backup our data. A local backup is a storage system that is physically accessible to the user, however, it may not be the most effective storage in the event of a natural disaster such as a flood or fire. Therefore, cloud backup is also essential to have. This type of backup stores your data on a web server and can be accessible through any device that has an internet connection.

Call us at (818) 995-3701 to set up a cloud-based backup system or to learn more about the various ways you can backup your files.

If you have a failure, you need to be fully restored and operational within an hour, or your organization can lose revenues and clients. Data and files are essential components to organizations and in the event that your network fails or crashes, you need to have both local and cloud storage at your disposal in order to avoid problems with clients. Problems with quickly retrieving data can affect productivity and work performance which can cause organizations to lose revenues.

If you have a disaster and your local backup is damaged or stolen, you have an almost 50% chance of your business closing. Losing your files and data can negatively affect the fate of your business. While local backups are great ways to store your information, they can easily be lost or damaged in the event of a natural disaster. Therefore, it’s important to have your data backed up in cloud storage mediums as well in order to easily retrieve your lost data.

We provide a fully integrated system that ensures your entire system can be recovered in less than an hour from a local backup. We understand the importance of data when it comes to business’s therefore we are trained at integrating your organization with an innovative system, which helps you recover your data in no time. Our services ensure that in the event of an emergency, such as data theft, all your stored files will still be recoverable from a local backup.

We also provide a low-cost cloud-based backup system that ensures your systems are recoverable even if your local backup is destroyed or stolen. Natural disasters are unpredictable; therefore it’s important to be prepared ahead of time. For a low fee, have the peace of mind that if your local backup is damaged or lost, there will always be a way to recover your important information.


Grandma-friendly computer training

Monday, 12 October 2015 17:11

Did grandma, grandpa, mom or dad receive a new computer or mobile device that they simply can't understand? Technology is ever-changing and becoming more complex; making it difficult for some to adjust to the changes. Older generations may have a harder time understanding how certain technology works as they are not accustomed to it. In addition, with busy routines, family members may not have the time to familiarize themselves with the technology.

Call us at (818) 995-3701 to receive clear, friendly guidance on how to use your technological device.

Older folks, smart and experienced as they be, can be bewildered and frustrated at new technology, quickly sitting it on the shelf to be ignored. More and more, we anticipate a digital future as technology becomes increasingly innovative and fundamental to society. These fast technological advances, however, can oftentimes be difficult to keep up with. To many older folks, technology may be unfamiliar to them and they may have a difficult time understanding how it functions; creating frustration as a result.

Grandma deserves better than to sit on hold for 45 minutes talking to a techno-head reading a script. Find that you’re constantly waiting on hold in order to ask a question about your device? Many services out there provide standard technological assistance that isn’t necessarily helpful. Representatives on the other end of the line, with the use of a script, provide the same information to all those who call. They may not be able to help you on a case-by-case basis and use technical language that is difficult for many to understand.

We make computers and mobile devices easy to use and understand by focusing on the most important tasks and speaking and writing in clear easy-to-understand non-technical language. We are trained to make the usage of computers and mobile devices easier and understandable for all our customers. While many systems have technical language that is unfamiliar, we help you gain a clear understanding of what these terms mean.

Grandma can make a quick phone call to us throughout the day and evening for friendly assistance: no waiting on hold and no thick accents. Do your grandparents or parents have questions about their phones or computers? We encourage anyone who is having difficulty with their technological devices to give us a call; we would love to help simplify and explain how the systems work. We don’t make our callers wait throughout the day and are available to provide friendly assistance to all our callers.

Introduction to AVG CloudCare

Monday, 05 October 2015 15:52

AVG CloudCare combines effective anti-virus systems with better management and central control, to ensure proper virus updates and scanning. AVG’s entire system can be centrally controlled either from within the organization or remotely; providing you with helpful services in the event that problems arise. The software updates viruses and scanning systems whenever it has new updates available and is easily accessible through the web.

Call us at (818) 995-3701 to help get you started on AVG CloudCare and learn more about how to keep your computer safe.

A large percentage of offices have anti-virus programs that may not even be scanning and that have obsolete virus definitions. There are various anti-virus programs that don’t perform full scans of your computer which can be risky for offices and companies that store confidential data and files on their computers. When using outdated anti-virus programs, the software may not even be conducting adequate scans for viruses and malware. New viruses are always developing and becoming more prevalent so it’s important to have an updated anti-virus program which can detect and tackle new viruses.

Who has time to run around to 10 or more computers to try to keep them up to date? Some organization simply fail to keep their anti-virus programs updated because reinstalling and updating on a single computer is easy but running around to 10 or 20 computers might just seem too overwhelming. In the midst of all the day-to-day operations, this might seem too much and some organizations cannot afford to spend time on installations and updates. AVG CloudCare effectively updates the anti-virus programs on all computers.

We offer AVG CloudCare, a web-based system allowing you to centrally monitor and control your systems from one screen, from policy-based anti-virus updates and scans to integrated remote access. We are experts at helping organizations set up or update their anti-virus programs to AVG CloudCare, so that they can centrally manage and control all the anti-virus features on their computers from a single, central computer. Companies can rest assured that their systems are well protected and free from future viruses.

We give this all to you at an extremely cost-effective price of less than $2 per machine per month, with no more expiring license key hassles. Anti-virus programs can often overrun your budget but at ComputerUp, we can provide you all these advanced anti-virus features at an exceptionally low cost. With monthly rates, there’s no need to worry about your anti-virus program expiring and for a low monthly fee, you can be confident that your business will run smoothly.


Setting up wireless internet for larger properties

Monday, 28 September 2015 14:02

That wireless router you got from your Internet provider may not be effectively handling your home or business. Wireless products should be carefully selected as certain specifications need to be considered prior to installing a router. The size of the facility and the materials used in its construction, as well as the degree of internet usage are two important components when selecting a router. When these factors are not accounted for, you may experience problems at times with your wireless router, regarding signal coverage and interruptions in downloads.

Give us a call at (818) 995-3701 to install high-speed wireless internet for your home or business.

You should be able to have a seamless wireless experience throughout your facility. Any hindrances in the internet can adversely affect your business and productivity. Wireless internet should be faultless, and it should enable you to connect to the internet through any of your devices from all areas of your facility.

Your wireless access point may only be delivering a fraction of the Internet speed for which you're paying. Ever wondered why that download is so excruciatingly slow? Or why the simplest of websites take ages to load? The answer lies in your access point. Although you might have lightning fast internet, it is of no use if your wireless access point is not suitable for your facility. So, even when paying top dollars for the internet, you might be getting just the fraction of the internet speed you signed up for!

We are networking experts, and know how to get around the limitations and issues of typical wireless setups to give you the internal and Internet speed you expect. We are experts at networking and internet solutions, and we are well equipped with ways to get around restrictions/problems which limit your internet speed. A large number of wireless internet users face similar problems when they notice that they are not getting the speed they are paying for, however, with our set of skills, we can effectively install a network which will deliver the best performance.

We have successfully installed solid wired and wireless networks in historic and "difficult" buildings around Los Angeles for over 20 years. No matter how big or small your facility is, we can help you set up a network that can ensure effective performance and zero downtime. Find that your ChromeCast is not working? It’s probably due to your wireless access point. We are skilled at strategically installing and re-configuring your wireless router so ChromeCast works seamlessly and is accessible throughout your house or office.

The importance of up-to-date anti-virus and anti-malware software.

Monday, 21 September 2015 15:04

Antivirus and antispyware software protects you from having your data and passwords stolen. The data on your computer is may be vulnerable to attacks; all your personal information like your address, your credit card details, emails, and Facebook passwords can easily be violated in the absence of adequate protection. If you don’t use both anti-virus and anti-spyware software, you risk putting your data out in the open for others to access and use.

You can join our newsletter to learn more about ways you can protect your computer from theft or you can call us at (818) 995 – 3701 if you are looking for step-by-step instructions to set up a complete anti-malware software solution software for your computer.

Theft of passwords and personal information can lead to identity theft and potential harm to your clients. Why do organizations and tech-savvy people worry so much about antivirus protection? When using the Internet, especially WiFi, hackers may be able to access your computer. And they don’t need to do it directly - visiting the wrong website, or downloading the wrong attachment, can install a virus on your system. What can a virus do? A virus could send the hacker your personal information, allow them to hijack your email and social media accounts, or even give them complete control over your system. In short, if you don’t use an antivirus for your personal computer or your entire network, neither you, nor the people you deal with are safe.

Being denied access to your own systems for just a single day may cause you to lose business. When your computer is hacked or your information is violated, there is a lot that can happen. From harassing your clients, to stealing your identity, a hacker can even restrict your access to your own network. Just being denied access for a single day can cause you to lose thousands of dollars of business and this one day can hinder your growth and productivity for months.

Malware can also cause significant slowdowns and security threats. Malware programs often hijack your browser’s home page and search function, flooding your system with everything from unwanted ads to fake “registry cleaners” and “performance optimizers”. Far from helping, these “free” tools actually compromise your system even more!

We are experts at malware detection and removal, using professional experience and techniques to remove pesky infections that get around your current antivirus. Having spent a substantial amount of time protecting organizational networks and information, we have the right set of professional skills to remove annoying viruses, which find their way around your current antivirus.

We offer many services, including AVG CloudCare, an advanced antivirus and identity protection system that allows you to monitor, control, and protect your entire organization from one web-based central management screen. AVG CloudCare provides you real time updates on the presence of sneaky viruses and any attempts made to violate your network. This way you can ensure that there is an advanced antivirus protecting your network, consequently minimizing chances of identity theft and other mishaps.


Update your server every 5 years

Monday, 14 September 2015 18:58

How long has your current business server been sitting there? A server is not just your regular computer; it is engineered to store, manage, and control your data 24/7. Many organizations may overlook the fact that their server is well over 5 years. While it may continue to have the same performance--with just a few tolerable lags every now and then--it’s highly advised that you consider replacing or upgrading your server every 5 years.

You can join our newsletter to learn more about our custom-built servers or give us a call at (818) 995– 3701 to help transfer your current server over to a new one.

Servers have a high rate of failure after 5 years, often with parts that are obsolete and no longer available. A slow working server can affect the productivity of your workforce. It has been observed that servers tend to decrease in speed and the frequency of “seize-ups” increase over a span of 5 years on average. This is often due to old parts that have been used extensively. Updating servers every 3-5 years ensures that the hardware is not outdated and is still being produced.

Letting your server languish without updating it for more than 5 years subjects it to significant security holes as support gets dropped for old versions of the operating system. Noticing extra lags and poor performance in your server after 4 or 5 years? Your entire system, including the confidential files within it, are more prone to being violated as there may no longer be support for the operating systems installed on your server. This can increase the probability of a breach by those with malicious intent and can be a liability for many businesses.

We provide custom-built servers with non-proprietary components so that you won't ever be stuck with a useless "white elephant." When it comes to a server, even the most tech perceptive people find themselves baffled with the variety of options present in the market. We eliminate that confusion by providing organizations with servers that are designed using non-proprietary components specifically designed to fulfill the needs of your business. This enables us to ensure that you will have accessible hardware at your office that suits your business’s needs.

We are experts in seamlessly migrating your Windows server over to a new system so that your users don’t even feel a bump. User accounts, passwords and security settings remain constant. What could be better than upgrading your server and not even feeling any hindrance because of it? We have been helping organizations upgrade their Windows servers for many years and we are experts at ensuring that the transfer runs smoothly. With keeping the users' previous usernames and passwords intact, the transition is simple and effortless for everyone involved.

Transferring data to your new hard-drive

Monday, 07 September 2015 17:26

Is your hard drive failing or just too small? Hard drives don’t provide endless storage and can quickly fill up as documents, media and software accumulate on your system. Eventually, you may realize that your hard drive is gradually filling up, at which point you’ll be required to purchase a new one or delete data from your current one in order to allow room for new files.

You can join our newsletter to equip yourself with ways you can protect your data on your computer, or you can simply give us a call at (818) 995-3701 to help transfer your files on to a new hard drive!

It's a hassle (or an impossibility) for most people to migrate a whole system to a new hard drive. Most computer users aren’t familiar with the process of transferring their data to a whole new hard drive. It may seem too overwhelming in the midst of routine computer usage. Others might be hesitant to transfer their own files to a new hard drive as improper transferring can result in important data and settings being lost.

The consequences of NOT moving to a new hard drive can be fatal to a company, as even the best of drives will fail (or become full). Imagine you are managing an organization and your operations largely depend on computer usage. In such a condition, not moving to a new hard drive can be problematic. A day lost means lower revenues and not to mention, unhappy clients. All this can happen due to limited storage or hard drive failure. Companies, therefore, should transfer their files to a new hard drive for the sake of preserving important records and data.

We have over 20 years of expertise in migrating entire systems and hard drives to new ones. We specialize in transferring all your data, including the software and the settings to a completely new system in no time. Use your computer with a peace of mind that all your old data and settings are restored to how they were before while also having additional storage space.

We can do this at your office or home so your personal and confidential data never leaves your presence. Whether it is your office or home, we will be more than happy to help you out with both of your systems. This will also eliminate any fear you may have of letting your confidential data leave your presence as all of the transferring will be done right in front of you!


Introduction to Kerio Connect

Monday, 31 August 2015 16:29

Do you have an organization of 10 or more people where your email needs are a bit complex? It isn’t easy maintaining exceptional communication between all parts of an organization. Depending on the nature of the operations of your organization, you might need email software that delivers business class email, instant messaging options with group chat, email clients and wireless connectivity with mobile devices. And you need all that without compromising on antivirus protection.

Give us a call at (818) 995-3701 to discuss if Kerio Connect is the best option for your business, or join our newsletter to learn more about the importance of servers and how we can help you.

Some organizations have email needs such as handling multiple domain names, aliases which to selected people both internally and externally, and integration with Outlook contacts and calendaring. Coupled with all these sophisticated email needs, some organizations also require archiving of all their emails as per government requirements. This is where Kerio Connect comes in, with an integrated antivirus and anti-spam function, automated backup options and archiving, and a user-friendly web administration interface.

Microsoft Exchange can be bewildering to handle, but you need to keep your email on a local server. First, Microsoft Exchange requires quite expensive hardware and there are huge IT overheads you have to be prepared for beforehand. Unlike Microsoft Exchange, Kerio Connect offers seamless support for Linux, Mac, and VMware as well. Today’s advancements in areas of Information Technology require all employees to be connected to a network almost all the time and unlike Microsoft Exchange, Kerio Connect offers comparatively better support for mobile devices so you can sync folders, share contacts and calendars easily.

For over 10 years, we have successfully deployed the cost-effective Kerio Connect mail and groupware server, enabling you to handle even the most complex of email needs safely and securely in your office. The added protection is another aspect of Kerio Connect, which makes it stand out. The antivirus and anti-spyware integrations ensure that your emails, clients, and all your contacts will remain safe and protected at all times.

We will set up your Kerio Connect server so that you can be fully compliant with regulatory requirements, including HIPAA and SOX. Your email data is always more secure when stored primarily in your office, being fully backed up and restorable in case of a disaster. We can set up your Kerio Connect mail and server keeping in view the fact that they comply with software regulatory requirements like HIPAA and SOX. We also believe that sensitive data like emails, along with contacts and inter-organizational communication messages are safer when backed up in your office and we’ll ensure that all your data is fully restorable in case of a mishap or disaster.

The benefits of a quarterly maintenance contract

Monday, 24 August 2015 15:23

Regular computer maintenance can prevent many common IT problems. Cleaning up your computer from time to time, both externally and internally, can help to ensure that your computer stays up and running whenever needed without any seize-ups or sudden loss of data. Whether it’s running an antivirus scan or cleaning your computer to prevent it from overheating, taking care of your computer can help to increase its “life expectancy.”

Call us at (818) 995-3701 to set up a quarterly maintenance contract!

Your IT is one of your most critical resources, and needs to have comprehensive and consistent attention from someone who is familiar with it and with your business. Business IT systems are extremely important as they store data and files that are critical for the business. It’s important to have an IT personnel who’s not only an expert in computer maintenance but also familiar with the business so they can keep the systems maintained according to the business’s needs. Consistent attention on IT systems can help to prevent loss of data or damages to the computer.

Your environment needs to have a watchful eye with 24x7 monitoring so that incidents are addressed before they become major problems. Lags or sudden computer shutdowns may be disregarded when they don’t occur often, however, this can become problematic when these hindrances get excessively frequent. The best strategy to stay on the safe side is to have someone monitoring your IT at all times. Constant monitoring of your IT system can help to target problems as they arise; avoiding bigger problems and greater expenses in the long run.

For a fixed quarterly fee, we take your IT issues away from you so they become ours to handle. It’s essential that you focus on running your business. For a reasonable quarterly fee, you no longer have to worry if your computers are operational at all times. With top of the line maintenance skills, our experts make sure that you won’t lose any productivity; allowing you to keep your primary focus on your business operations and growth.

We provide central monitoring and remote access to your computers and mobile devices so we can quickly and effectively solve problems, most often without disturbing your work. Our team of professionals will always be at backup; remotely solving all your IT problems without having to disturb you at work. With remote access, we can easily target the root cause of the problem on your computer and fix them right away.


Archiving Emails to Comply with Business Regulations

Monday, 17 August 2015 15:02

Businesses should keep 7 years of email records (sent and received) where they’re easily organized and searchable. Considering the pace at which modern day markets are moving, it has become essential for businesses to take several security measures into account. Keeping email records for several years can provides sound documentation and proof if any issues arise. To ensure your emails are easily accessible when needed, you need a medium which lets you access these recorded emails quickly and efficiently.

Call us at (818) 995-3701 to find out more about our cloud based email solution.

Public and regulated companies need to do this by various laws (Sarbanes-Oxley, Securities Exchange Act, and others). Certain laws have standards that require businesses to keep email records, transactions, and financial information. For publicly regulated companies, not abiding by these laws can result in penalties so it’s important to opt for the best solution that can provide you with easy access to your business’ email records. Doing so can save you thousands of dollars if legal issues or court cases arise.

It makes good business sense in case of audits or contract enforcement. If you’ve been in business for a significant amount of time, you may be well versed with the fact that contract enforcements and audits can happen at any time. This makes it essential for you to keep yourself well prepared for dealing with these unfortunate situations. Having a solution that provides you access to previous records will not only ensure that you have valid proof on your side, but also help you steer clear of any inconveniences.

We can provide this via a low-cost cloud based solution that automatically takes care of this for you as messages come into and leave your mail server. Our affordable cloud based solution effectively secures your email history so you no longer have to worry about manually archiving your emails. With unlimited storage space, this solution makes it convenient for you to run your business hassle-free.

For more secure environments, we can provide an on-premises mail server/archiver solution so that your email history stays locked behind your doors. We understand that certain businesses prefer having their data and information kept in more secure places. This is why we also offer the convenience of keeping your mail server solution on premises. This not only assures guaranteed security but also gives you the peace of mind in knowing that no one else will be able to access your email history.

Time to upgrade your email system?

Monday, 10 August 2015 16:20

Are you stuck on Gmail? Do you need better integration between your email servers and Microsoft Outlook (such as contacts and calendars)? Do you want shared calendars and contacts? Custom contact groups? Operate two separate businesses from one location? While Gmail is convenient for personal use, businesses often benefit from email systems that offer various tools to ensure that communication and organization run smoothly and efficiently. If you need features such as centralized management of mailboxes and user aliases, integration with calendaring and contacts, selective access to multiple mailboxes, mail archiving, centralized signature control, and multiple domains pointing to the same mailboxes, you definitely need a more effective alternative.

For help in upgrading your email system, give us a call at (818) 995-3701.

Business runs on email, and integration with calendaring and contacts is the norm in business today. Nowadays, businesses are fully reliant on email to help them communicate with one another. The latest medium for exchanging emails in offices has streamlined operations. With the use of technology, planning and communicating with your contacts has never been easier. To keep up-to-date with other businesses, it’s important to have an upgraded email system to simplify your everyday tasks and business operations.

The inexpensive email solution you set up a few years ago is simply inadequate as you grow your business into something more complex. Growing businesses with flexible staffing need the ability to centrally manage their mailboxes, user aliases, and mail signatures, as well as allow multi-user access to selective mailboxes. Management of spam can be a major headache and requires a more centralized, cloud-based approach to stop spam before it gets inside your walls. Plus, even increasing requirements in the corporate world mandate such features as secure long-term email archiving.

We can set up you up with a powerful cloud-based Microsoft Exchange Server solution where all the complex expensive stuff goes away and you can easily manage your company's email for just a few dollars per month per box. U.S. business has all but standardized on this full-featured but expensive platform, but you can now gain its power for a fraction of the traditional cost. Using either Microsoft Outlook (Windows or Mac) or Microsoft Entourage (Mac), you can now have all the integrated functionality of larger companies without all the headaches.

For a more demanding environment where an on-premises server is mandated, we can do a cost-effective mail server using the full-featured Kerio Control for a Windows, Mac or mixed environment. Kerio Control mail server rivals Microsoft Exchange in features, but costs much less and can be implemented and managed much more easily. It integrates with Outlook and provides easy connection to webmail, private and shared calendaring, and contacts, plus it provides excellent spam control and archiving options.

We are experts at setting up cost-effective email server solutions for both Windows and Mac environments for the company with sophisticated email needs - from archiving and flexible mailboxes to handling multiple domains. We have a well-versed staff who is more than capable of taking care of all of your day-to-day requirements. We understand how important it is for your email solution to work effectively and in a precise yet flexible manner. With our services, you can rest assured that you’ll have access to one of our highly recommended email solutions.


Introduction to MalwareBytes

Monday, 03 August 2015 15:43

Antivirus programs like AVG, Norton, McAfee, Avast and others are good at fighting viruses, but another class of pesky software – non-virus malware - is more likely to cause you problems these days. MalwareBytes will take care of this class of software so that you can work smoothly. MalwareBytes is an antivirus solution that focuses on dealing with malware and all other types of viruses that are so keen on making your life difficult. Traditional antivirus programs generally only catch about 60-70% of malware and it’s necessary to have a “helper” program to catch what the antivirus program misses. The antivirus program specifically takes care of pesky viruses such as malware to allow you to work conveniently and without any disruptions or inconveniences. It’s safe to say that MalwareBytes is one program that you can count on.

Think your computer may be infected with malware? Call us at (818) 995-3701 to try a free version of MalwareBytes.

MalwareBytes reliably targets and removes the programs that slow down your computer and provide pop-up ads, fake security software, and bogus search engines. These programs are often called "potentially unwanted programs," even though nobody really wants them at all. If you find that your computer is constantly being bombarded with pop-up ads or that your normal search engine has been replaced with an unfamiliar one, it’s likely that your computer has been infected by malware. Not only can it disrupt your everyday computer operations but it can also cause openings for additional online threats and hackers.

Not removing malware causes your system to run slowly, steers your search results to unwanted sites and pop-up "useful" ads, or attempts to trick you into buying bogus utility software, such as most "Registry Cleaners" and "System Optimizers." Many people may not be aware that they have active malware on their computer. However, malware can be dangerous if left untreated as it can significantly slow down your computer and get a hold of private information stored on your system. Computer users should take control of getting their computers diagnosed for potential malware to avoid future problems.

We can provide you with a free version of MalwareBytes to run manually to see how infected you are. Almost every new customer we work with has infection on every PC in the office. If your PC is connected to the internet then there’s a great possibility that it’s been infected with bugs and malicious software. Malware is becoming trickier to detect and is better disguised, causing many computer users to unknowingly click or install these malicious files. With so many different security and optimizing programs available, people can often be confused as to which products are helpful or harmful for their computers. To protect your computer and all your important data, you need a tool like MalwareBytes to get rid of pesky malware.

We are authorized resellers of MalwareBytes and can install the pro-version that catches the malware criminals before they can infect your system. With our help, you no longer have to worry about risky software such as malware crawling up in your cyber-space. Don’t wait for malware to infect your system;give us a call and we can help detect the malware before it does any damage. We are authorized to offer MalwareBytes on your computer, helping to get rid of “the bad stuff” once and for all.

Problems with wireless internet

Monday, 20 July 2015 14:49

Is your wireless internet slow, even though you have a super fast data connection to the Internet? Spending more money for your internet does not always translate to faster internet connections. If you’re experiencing slow speeds, keep in mind that your internet speed can be compromised when you use Wi-Fi. Whether due to interferences or decreased connection when further away from the router, we can help diagnose the issue and help get your internet speed back to where it needs to be.

If you are facing a problem with your Wi-Fi connection then please call us now at (818) 995-3701 and we’ll get the issue resolved effectively!

It's bad to waste money on a Ferrari when you can only drive on crowded streets! If you pay good money for a fast connection, you shouldn't have to be tied to a plug-in Ethernet connection to get high speeds. While wired internet connections are known to have faster speed performance, they lack in mobility and convenience. Want to do work in bed or in your backyard? The benefits of wireless internet include the ability to freely move around your house or office and do your work in any setting that is comfortable for you. However, the downside is that your speed can be affected as you’re not directly plugged into an Ethernet connection. Rest assured, however, that at ComputerUp, we can give you the best of both worlds - faster connection and the freedom to work anywhere you’d like.

You want to be able to easily move around your business or home with a reliable Wi-Fi connection on 100% of the premises. Nowadays, using the internet is all about ease of access and availability. If your internet connection doesn’t offer you this then it might be time to seek a better alternative. Ideally, you want to have a connection that enables you to move around your premises without compromising the speed of the connection – and it is safe to say that only a Wi-Fi connection can offer you that.

Call us BEFORE you order new Internet service (or even if it’s in already). We are experts in selecting and configuring the right kind of Wi-Fi setup for you--whether you are on DSL, U-Verse, FiOS, or cable. At ComputerUp, we have highly skilled computer technicians that are capable of dealing with the installation of all kinds of internet connections. With our services, you can rest assured that you will get the most suitable Wi-Fi setup for your home or business that is not only reliable but also strong and persistent.

We can troubleshoot wireless problems, from disconnections to poor Wi-Fi reach, and come up with a solution that will give you the reliability and reach that you need. We are well versed with all issues regarding internet connectivity. Our computer experts can take care of all types of internet problems such as disconnections, poor reach, etc. Plus, we are highly dedicated to providing you with a solution that puts an end to all of your internet connectivity problems.


You No Longer Need a Physical Fax Line

Monday, 13 July 2015 14:37

Faxing is no longer popular, but you still need to send or receive faxes sometimes. Do it without paying for an expensive fax phone line. The days of frequently sending and receiving faxes are long gone. However, every now and then, faxes are still important for some business operations. With advancing technology, sending faxes can be done without the need of excessive hardware or expensive fax lines.

Contact us at (818) 995-3701 to get you set up on a scanning management solution.

In today's world, people use email and messaging to quickly communicate and send documents. Better quality, faster, editability, accountability. If you’re still using fax machines, then it’s likely that you’re missing out on what the latest developments in information technology have to offer. With a much quicker alternative, people nowadays simply attach their documents to their emails, which result in far better quality and even allow the recipient to revise the files.

Get rid of the added expense of a telephone company fax line, plus a dedicated fax machine for sending and receiving. Why use an outdated technology and pay for telephone company expenses when you can have your smartphone or computer provide you with the same outputs? Not only can you reduce the use of paper and save money every month by cancelling your fax line, but you can also open up a lot of space in your home or office by getting rid of your fax machine.

We can work with you to set up scanning and other document management solutions so that faxing will be largely unnecessary. There are various tools and equipment available nowadays which take up less amount of space yet perform the same tasks as fax machines. By getting you started with these solutions, we can help make your life easier when it comes to sending documents.

If you still need to "fax" to a fax machine or receive faxes, we can configure software to do this without the need for dedicated fax hardware. We can even show you how to send a "fax" with your smartphone! We understand that sending or receiving faxes may be necessary at times, therefore, we can provide you with the tools necessary to efficiently and conveniently perform this task. As computer experts, we have the knowledge and experience to get you set up with the proper software to help you easily send your fax to its destination. In the modern day world where every component of a business is being optimized to perform in a streamlined fashion, it is essential for your business to be at the same level.

Need to run old software on a new machine?

Monday, 06 July 2015 16:05

Do you have a major legacy application that is critically important to your company, but it only runs on an older version of Windows? Several businesses may still be using legacy applications for their important daily operations. Some business owners may even prefer the old computer systems which use older versions of Windows. Regardless of the reason for using these old applications, if businesses have important information stored on these old softwares and want to run them on newer machines, they should seek assistance from a computer specialist.

Call us at (818) 995-3701 to learn more about Virtualization and how we can help you move your old software on to a new machine!

Easily run legacy software or older versions of Windows on your newer PC, server, or Mac. With the right tool, legacy applications or older versions of Windows can be effectively integrated to function perfectly on newer servers or PCs. This helps you stick to what you find convenient while making sure you don’t get left behind while your competitors improve their speed and technology.

No more relying on obsolete equipment that takes up needed space. Legacy software or previous versions of Windows are not only slow in their processing, but they can also take up a considerable amount of space. As new machines are built, parts for the old system become more difficult to obtain and are less readily available. By running your old software on a new machine, you no longer need the unnecessary equipment.

Through a tool called "Virtualization," we can expertly install and configure this for you. You will be amazed at being able to run something old on something new. This advanced tool works to create a virtual version of your old software on a new PC or Mac. It reduces energy consumption and creates an increase in data storage as it requires less physical hardware to hold your data. Although on the outlook each and every aspect of your operations remains the same, your operational speed is significantly enhanced and you no longer require excessive space for obsolete equipment. Simply put, Virtualization provides you the best of both worlds!

We make it easy to switch back and forth between the "old" PC environment and software and your newer PC or Mac environment. We help to make it entirely convenient for you to switch between old and new interfaces with our solution. Since it’s a virtual environment, there’s no physical equipment to make the switch complicated. As the competition gets tougher by the day, your business should aim to keep up with new, effective technology.


Introduction to CVENT

Monday, 29 June 2015 15:18

Planning an event and need to register and coordinate dozens or hundreds of people? Try our integrated email/cloud event management solution! With this state-of-the-art information technology solution, all your planning and managing for an event can be taken care of. It’s tailor-made to look after all the aspects of coordination and registration of the guests for your event; helping to ease a considerable amount of burden off your shoulders. With our integrated email/cloud event management software, you can sit back and relax while your event’s guest list is conveniently taken care of.

Planning a big event soon? Contact us at (818) 995-3701 to find out more about our CVENT solution.

You get vastly improved response rates using targeted messaging, reminders, and mobile device-friendly registration. Want to increase the number of people who respond to your event? This effective software makes it easy for your guests to conveniently confirm their attendance online through their computers or their mobile devices. CVENT integrates with calendar applications and social media sites and also sends out friendly reminder emails about upcoming events and social gatherings which help to increase the response rates.

Better attendance means higher revenues for the event and follow-through sales. A better turnout is directly proportional to the success of your event. With CVENT, this event management solution can help to increase the number of guests who respond to your event. By saving precious time and money from managing and planning, you can use that energy towards improving other areas of your event. Not only can you increase follow-through sales which can lead to greater revenue, you can also build a strong reputation for effectively managing a successful event.

ComputerUp works with you from start to finish to plan and configure the rollout of your event using the time-tested CVENT solution. We understand that planning an event can at times be stressful, therefore we look after each and every aspect of the task to make sure you don’t have anything to worry about. The job is carried out exceptionally well as everything is managed precisely and on-time. If you need any assistance regarding the CVENT software, we are available to help you every step of the way.

We make sure that the technology portion of the process is fully handled by us; you concern yourself only with the people, the sessions, and the messaging. It goes without saying that an event manager has a lot on their hands and the last thing they need is to involve themselves in an information technology solution. As computer experts, we are skilled with the CVENT software and can effectively handle the technology portion of your event which can save you a lot of time in which you can conveniently dedicate to managing all of your other responsibilities.

Can you get back up and running in an hour?

Monday, 22 June 2015 16:54

Backup and restore is much more than just recovery - it is a Business Continuity solution. For businesses that have most of their information stored on an online platform, the importance of backup and restore is undeniable. In the event of an emergency, important files and data that haven’t been saved onto a local or cloud drive are at risk for getting lost which can definitely create problems for the business.

Call us today at (818) 995-3701 to get your business’s data restored in a timely manner.

A typical backup/restore setup only protects your data, and it can take 1 to 3 days to get your business back up and running. Most businesses that encounter software issues and lost data need to find ways to get back on track in as little time as possible. After all, experienced business owners may be well aware of the fact that even a single day off of operations can harm a company in many ways. One to three days in the business world can set a business behind on schedule but with the help of our computer specialists, you can rest assured in knowing that your data will be restored in a fraction of that time.

Not being able to continue running your business can cost you thousands of dollars in lost revenues, and will dampen your customer's image of your business. Reputation and customer satisfaction is imperative when it comes to running a successful business and one simple issue can result in lost customers. Having to place your services on hold while you wait for your data and files to be restored can cause you to lose a lot of revenue and income. Although a business has the possibility to get back on track in terms of revenue by becoming financially stable, the drop in reputation is one thing that is the most difficult to recover from.

We provide a special software/hardware solution that gives you a restored working version of your backed up computer in less than 60 minutes! Considering the fact that lost time can never be made up when it comes to backups and restores, we offer the convenience of getting businesses back up and running within an hour. We have access to special software and hardware products that can restore all your lost data and files. This can be of crucial assistance for businesses that rely on day to day operations.

We monitor and test your backups on a periodic basis to ensure they are reliable. At ComputerUp, we not only make sure that your business operations are back up and running in a timely manner but we also check to see that your backups are properly functioning in order to avoid any problems in the future. Our goal, after all, is to ensure that your business runs smoothly and that no technical problems get in the way of its success.


Increasing your laptop's hard-drive speed

Monday, 15 June 2015 13:50

Did you buy a nice laptop only to find that its disk speed is so sluggish you want to tear your hair out?

Oftentimes, we purchase a laptop due to its new, exciting features and software programs and don’t take into account the disk speed. As we install more software or add documents to our laptop, we may notice that its performance has increasingly slowed down.

For many, laptops replace desktops, but retaining that fast desktop speed is paramount. For many students, business professionals and on-the-go individuals, laptops are more favored than desktops due to their light structure which increases mobility.  Depending on your preference and uses for your system, laptops and desktops both have their advantages and disadvantages. If you’re constantly on the go, then a laptop would be most suitable to your lifestyle, however, expect a decrease in disk speed and quick functionality compared to a desktop.

Slow laptops weigh down your productivity and can even embarrass you in front of clients. A slow laptop can translate into slow productivity as you’re wasting time waiting for your files to open or for your programs to run smoothly. While slow speed can hinder your work productivity, it can also be embarrassing if you are dealing with clients (e.g., presenting powerpoint presentations).

We can quickly mirror your slow laptop hard drive on to a new drive that is 50% faster so that you will have that quick desktop speed. We can conveniently transfer your files and data from your old hard drive on to a new one, all while providing you with faster hard drive speed. This will ensure that while you have the advantages of portability and convenience with your laptop, you can also have hard drive speed that is comparable to your desktop computer.

We will do all of this at your office or home, so that your personal data never leaves your presence. Worried about allowing access to your personal data and confidential files? Depending on your request and preference, we will upgrade your laptop speed in your presence, either at your office or your home. This way you can be confident that your information stays secured.

Call us at (818) 995-3701 to help increase the speed of your laptop.

Local vs cloud backups for your computer

Wednesday, 10 June 2015 20:32

Both local and cloud backup are absolutely necessary. Our computers store some of our most important and confidential information and files, therefore, it’s important that we securely backup our data. A local backup is a storage system that is physically accessible to the user, however, it may not be the most effective storage in the event of a natural disaster such as a flood or fire. Therefore, cloud backup is also essential to have. This type of backup stores your data on a web server and can be accessible through any device that has an internet connection.

If you have a failure, you need to be fully restored and operational within an hour, or your organization can lose revenues and clients. Data and files are essential components to organizations and in the event that your network fails or crashes, you need to have both local and cloud storage at your disposal in order to avoid problems with clients.  Problems with quickly retrieving data can affect productivity and work performance which can cause organizations to lose revenues.

If you have a disaster and your local backup is damaged or stolen, you have an almost 50% chance of your business closing. Losing your files and data can negatively affect the fate of your business.  While local backups are great ways to store your information, they can easily be lost or damaged in the event of a natural disaster. Therefore, it’s important to have your data backed up in cloud storage mediums as well in order to easily retrieve your lost data.

We provide a fully integrated system that ensures your entire system can be recovered in less than an hour from a local backup. We understand the importance of data when it comes to business’s therefore we are trained at integrating your organization with an innovative system, which helps you recover your data in no time. Our services ensure that in the event of an emergency, such as data theft, all your stored files will still be recoverable from a local backup.

We also provide a low-cost cloud-based backup system that ensures your systems are recoverable even if your local backup is destroyed or stolen. Natural disasters are unpredictable; therefore it’s important to be prepared ahead of time. For a low fee, have the peace of mind that if your local backup is damaged or lost, there will always be a way to recover your important information.

Call us at (818) 995-3701 to set up a cloud-based backup system or to learn more about the various ways you can backup your files.


Grandma-friendly computer training

Monday, 01 June 2015 14:48

Did grandma, grandpa, mom or dad receive a new computer or mobile device that they simply can't understand? Technology is ever-changing and becoming more complex; making it difficult for some to adjust to the changes. Older generations may have a harder time understanding how certain technology works as they are not accustomed to it. In addition, with busy routines, family members may not have the time to familiarize themselves with the technology.

Call us at (818) 995-3701 to receive clear, friendly guidance on how to use your technological device.

Older folks, smart and experienced as they be, can be bewildered and frustrated at new technology, quickly sitting it on the shelf to be ignored. More and more, we anticipate a digital future as technology becomes increasingly innovative and fundamental to society. These fast technological advances, however, can oftentimes be difficult to keep up with. To many older folks, technology may be unfamiliar to them and they may have a difficult time understanding how it functions; creating frustration as a result.

Grandma deserves better than to sit on hold for 45 minutes talking to a techno-head reading a script. Find that you’re constantly waiting on hold in order to ask a question about your device? Many services out there provide standard technological assistance that isn’t necessarily helpful. Representatives on the other end of the line, with the use of a script, provide the same information to all those who call. They may not be able to help you on a case-by-case basis and use technical language that is difficult for many to understand.

We make computers and mobile devices easy to use and understand by focusing on the most important tasks and speaking and writing in clear easy-to-understand non-technical language. We are trained to make the usage of computers and mobile devices easier and understandable for all our customers. While many systems have technical language that is unfamiliar, we help you gain a clear understanding of what these terms mean.

Grandma can make a quick phone call to us throughout the day and evening for friendly assistance: no waiting on hold and no thick accents. Do your grandparents or parents have questions about their phones or computers? We encourage anyone who is having difficulty with their technological devices to give us a call; we would love to help simplify and explain how the systems work. We don’t make our callers wait throughout the day and are available to provide friendly assistance to all our callers.

Introduction to AVG CloudCare

Sunday, 17 May 2015 20:18

AVG CloudCare combines effective anti-virus systems with better management and central control, to ensure proper virus updates and scanning. AVG’s entire system can be centrally controlled either from within the organization or remotely; providing you with helpful services in the event that problems arise. The software updates viruses and scanning systems whenever it has new updates available and is easily accessible through the web.

Call us at (818) 995-3701 to help get you started on AVG CloudCare and learn more about how to keep your computer safe.

A large percentage of offices have anti-virus programs that may not even be scanning and that have obsolete virus definitions. There are various anti-virus programs that don’t perform full scans of your computer which can be risky for offices and companies that store confidential data and files on their computers. When using outdated anti-virus programs, the software may not even be conducting adequate scans for viruses and malware. New viruses are always developing and becoming more prevalent so it’s important to have an updated anti-virus program which can detect and tackle new viruses.

Who has time to run around to 10 or more computers to try to keep them up to date? Some organization simply fail to keep their anti-virus programs updated because reinstalling and updating on a single computer is easy but running around to 10 or 20 computers might just seem too overwhelming. In the midst of all the day-to-day operations, this might seem too much and some organizations cannot afford to spend time on installations and updates. AVG CloudCare effectively updates the anti-virus programs on all computers.

We offer AVG CloudCare, a web-based system allowing you to centrally monitor and control your systems from one screen, from policy-based anti-virus updates and scans to integrated remote access. We are experts at helping organizations set up or update their anti-virus programs to AVG CloudCare, so that they can centrally manage and control all the anti-virus features on their computers from a single, central computer. Companies can rest assured that their systems are well protected and free from future viruses.

We give this all to you at an extremely cost-effective price of less than $2 per machine per month, with no more expiring license key hassles. Anti-virus programs can often overrun your budget but at ComputerUp, we can provide you all these advanced anti-virus features at an exceptionally low cost. With monthly rates, there’s no need to worry about your anti-virus program expiring and for a low monthly fee, you can be confident that your business will run smoothly.


Setting up wireless internet for larger properties

Sunday, 10 May 2015 19:33

That wireless router you got from your Internet provider may not be effectively handling your home or business. Wireless products should be carefully selected as certain specifications need to be considered prior to installing a router. The size of the facility and the materials used in its construction, as well as the degree of internet usage are two important components when selecting a router. When these factors are not accounted for, you may experience problems at times with your wireless router, regarding signal coverage and interruptions in downloads.

Give us a call at (818) 995-3701 to install high-speed wireless internet for your home or business.

You should be able to have a seamless wireless experience throughout your facility. Any hindrances in the internet can adversely affect your business and productivity. Wireless internet should be faultless, and it should enable you to connect to the internet through any of your devices from all areas of your facility.

Your wireless access point may only be delivering a fraction of the Internet speed for which you're paying. Ever wondered why that download is so excruciatingly slow? Or why the simplest of websites take ages to load? The answer lies in your access point. Although you might have lightning fast internet, it is of no use if your wireless access point is not suitable for your facility. So, even when paying top dollars for the internet, you might be getting just the fraction of the internet speed you signed up for!

We are networking experts, and know how to get around the limitations and issues of typical wireless setups to give you the internal and Internet speed you expect. We are experts at networking and internet solutions, and we are well equipped with ways to get around restrictions/problems which limit your internet speed. A large number of wireless internet users face similar problems when they notice that they are not getting the speed they are paying for, however, with our set of skills, we can effectively install a network which will deliver the best performance.

We have successfully installed solid wired and wireless networks in historic and "difficult" buildings around Los Angeles for over 20 years. No matter how big or small your facility is, we can help you set up a network that can ensure effective performance and zero downtime. Find that your ChromeCast is not working? It’s probably due to your wireless access point. We are skilled at strategically installing and re-configuring your wireless router so ChromeCast works seamlessly and is accessible throughout your house or office.

The importance of up-to-date anti-virus and anti-malware software

Sunday, 03 May 2015 18:47

Antivirus and anti-spyware software protects you from having your data and passwords stolen. The data on your computer is may be vulnerable to attacks; all your personal information like your address, your credit card details, emails, and Facebook passwords can easily be violated in the absence of adequate protection. If you don’t use both anti-virus and anti-spyware software, you risk putting your data out in the open for others to access and use.

Theft of passwords and personal information can lead to identity theft and potential harm to your clients. Why do organizations and tech-savvy people worry so much about antivirus protection? When using the Internet, especially WiFi, hackers may be able to access your computer. And they don’t need to do it directly - visiting the wrong website, or downloading the wrong attachment, can install a virus on your system. What can a virus do? A virus could send the hacker your personal information, allow them to hijack your email and social media accounts, or even give them complete control over your system. In short, if you don’t use an antivirus for your personal computer or your entire network, neither you, nor the people you deal with are safe.

Being denied access to your own systems for just a single day may cause you to lose business. When your computer is hacked or your information is violated, there is a lot that can happen. From harassing your clients, to stealing your identity, a hacker can even restrict your access to your own network. Just being denied access for a single day can cause you to lose thousands of dollars of business and this one day can hinder your growth and productivity for months.

Malware can also cause significant slowdowns and security threats. Malware programs often hijack your browser’s home page and search function, flooding your system with everything from unwanted ads to fake “registry cleaners” and “performance optimizers.” Far from helping, these “free” tools actually compromise your system even more!

We are experts at malware detection and removal, using professional experience and techniques to remove pesky infections that get around your current antivirus. Having spent a substantial amount of time protecting organizational networks and information, we have the right set of professional skills to remove annoying viruses, which find their way around your current antivirus.

We offer many services, including AVG CloudCare, an advanced antivirus and identity protection system that allows you to monitor, control, and protect your entire organization from one web-based central management screen. AVG CloudCare provides you real time updates on the presence of sneaky viruses and any attempts made to violate your network. This way you can ensure that there is an advanced antivirus protecting your network, consequently minimizing chances of identity theft and other mishaps.

Call us at (818) 995 – 3701 if you are looking for step-by-step instructions to set up a complete anti-malware software solution software for your computer.


Update your server every 5 years

Sunday, 26 April 2015 22:40

How long has your current business server been sitting there? A server is not just your regular computer; it is engineered to store, manage, and control your data 24/7. Many organizations may overlook the fact that their server is well over 5 years. While it may continue to have the same performance--with just a few tolerable lags every now and then--it’s highly advised that you consider replacing or upgrading your server every 5 years.

Servers have a high rate of failure after 5 years, often with parts that are obsolete and no longer available. A slow working server can affect the productivity of your workforce. It has been observed that servers tend to decrease in speed and the frequency of “seize-ups” increase over a span of 5 years on average. This is often due to old parts that have been used extensively. Updating servers every 3-5 years ensures that the hardware is not outdated and is still being produced.

Letting your server languish without updating it for more than 5 years subjects it to significant security holes as support gets dropped for old versions of the operating system. Noticing extra lags and poor performance in your server after 4 or 5 years? Your entire system, including the confidential files within it, are more prone to being violated as there may no longer be support for the operating systems installed on your server. This can increase the probability of a breach by those with malicious intent and can be a liability for many businesses.

We provide custom-built servers with non-proprietary components so that you won't ever be stuck with a useless "white elephant." When it comes to a server, even the most tech perceptive people find themselves baffled with the variety of options present in the market. We eliminate that confusion by providing organizations with servers that are designed using non-proprietary components specifically designed to fulfill the needs of your business. This enables us to ensure that you will have accessible hardware at your office that suits your business’s needs.

We are experts in seamlessly migrating your Windows server over to a new system so that your users don’t even feel a bump. User accounts, passwords and security settings remain constant. What could be better than upgrading your server and not even feeling any hindrance because of it? We have been helping organizations upgrade their Windows servers for many years and we are experts at ensuring that the transfer runs smoothly. With keeping the users' previous usernames and passwords intact, the transition is simple and effortless for everyone involved.

You can join our newsletter to learn more about our custom-built servers or give us a call at (818) 995– 3701 to help transfer your current server over to a new one.

Transferring data to your new hard-drive

Monday, 20 April 2015 02:48

Is your hard drive failing or just too small? Hard drives don’t provide endless storage and can quickly fill up as documents, media and software accumulate on your system. Eventually, you may realize that your hard drive is gradually filling up, at which point you’ll be required to purchase a new one or delete data from your current one in order to allow room for new files.

It's a hassle (or an impossibility) for most people to migrate a whole system to a new hard drive. Most computer users aren’t familiar with the process of transferring their data to a whole new hard drive. It may seem too overwhelming in the midst of routine computer usage. Others might be hesitant to transfer their own files to a new hard drive as improper transferring can result in important data and settings being lost.

The consequences of NOT moving to a new hard drive can be fatal to a company, as even the best of drives will fail (or become full). Imagine you are managing an organization and your operations largely depend on computer usage. In such a condition, not moving to a new hard drive can be problematic. A day lost means lower revenues and not to mention, unhappy clients. All this can happen due to limited storage or hard drive failure. Companies, therefore, should transfer their files to a new hard drive for the sake of preserving important records and data.

We have over 20 years of expertise in migrating entire systems and hard drives to new ones. We specialize in transferring all your data, including the software and the settings to a completely new system in no time. Use your computer with a peace of mind that all your old data and settings are restored to how they were before while also having additional storage space.

We can do this at your office or home so your personal and confidential data never leaves your presence. Whether it is your office or home, we will be more than happy to help you out with both of your systems. This will also eliminate any fear you may have of letting your confidential data leave your presence as all of the transferring will be done right in front of you!

You can join our newsletter to equip yourself with ways you can protect your data on your computer, or you can simply give us a call at (818) 995-3701 to help transfer your files on to a new hard drive!


Introduction to Kerio Connect

Monday, 13 April 2015 03:36

Do you have an organization of 10 or more people where your email needs are a bit complex? It isn’t easy maintaining exceptional communication between all parts of an organization. Depending on the nature of the operations of your organization, you might need email software that delivers business class email, instant messaging options with group chat, email clients and wireless connectivity with mobile devices. And you need all that without compromising on antivirus protection.

Some organizations have email needs such as handling multiple domain names, aliases which to selected people both internally and externally, and integration with Outlook contacts and calendaring. Coupled with all these sophisticated email needs, some organizations also require archiving of all their emails as per government requirements. This is where Kerio Connect comes in, with an integrated antivirus and anti-spam function, automated backup options and archiving, and a user-friendly web administration interface.

Microsoft Exchange can be bewildering to handle, but you need to keep your email on a local server. First, Microsoft Exchange requires quite expensive hardware and there are huge IT overheads you have to be prepared for beforehand. Unlike Microsoft Exchange, Kerio Connect offers seamless support for Linux, Mac, and VMware as well. Today’s advancements in areas of Information Technology require all employees to be connected to a network almost all the time and unlike Microsoft Exchange, Kerio Connect offers comparatively better support for mobile devices so you can sync folders, share contacts and calendars easily.

For over 10 years, we have successfully deployed the cost-effective Kerio Connect mail and groupware server, enabling you to handle even the most complex of email needs safely and securely in your office. The added protection is another aspect of Kerio Connect, which makes it stand out. The antivirus and anti-spyware integrations ensure that your emails, clients, and all your contacts will remain safe and protected at all times.

We will set up your Kerio Connect server so that you can be fully compliant with regulatory requirements, including HIPAA and SOX. Your email data is always more secure when stored primarily in your office, being fully backed up and restorable in case of a disaster. We can set up your Kerio Connect mail and server keeping in view the fact that they comply with software regulatory requirements like HIPAA and SOX. We also believe that sensitive data like emails, along with contacts and inter-organizational communication messages are safer when backed up in your office and we’ll ensure that all your data is fully restorable in case of a mishap or disaster.

Give us a call at (818) 995-3701 to discuss if Kerio Connect is the best option for your business, or join our newsletter to learn more about the importance of servers and how we can help you.

The benefits of a quarterly maintenance contract

Sunday, 05 April 2015 17:55

Regular computer maintenance can prevent many common IT problems. Cleaning up your computer from time to time, both externally and internally, can help to ensure that your computer stays up and running whenever needed without any seize-ups or sudden loss of data. Whether it’s running an antivirus scan or cleaning your computer to prevent it from overheating, taking care of your computer can help to increase its “life expectancy.”

Your IT is one of your most critical resources, and needs to have comprehensive and consistent attention from someone who is familiar with it and with your business. Business IT systems are extremely important as they store data and files that are critical for the business. It’s important to have an IT personnel who’s not only an expert in computer maintenance but also familiar with the business so they can keep the systems maintained according to the business’s needs. Consistent attention on IT systems can help to prevent loss of data or damages to the computer.

Your environment needs to have a watchful eye with 24x7 monitoring so that incidents are addressed before they become major problems. Lags or sudden computer shutdowns may be disregarded when they don’t occur often, however, this can become problematic when these hindrances get excessively frequent. The best strategy to stay on the safe side is to have someone monitoring your IT at all times. Constant monitoring of your IT system can help to target problems as they arise; avoiding bigger problems and greater expenses in the long run.

For a fixed quarterly fee, we take your IT issues away from you so they become ours to handle. It’s essential that you focus on running your business. For a reasonable quarterly fee, you no longer have to worry if your computers are operational at all times. With top of the line maintenance skills, our experts make sure that you won’t lose any productivity; allowing you to keep your primary focus on your business operations and growth.

We provide central monitoring and remote access to your computers and mobile devices so we can quickly and effectively solve problems, most often without disturbing your work. Our team of professionals will always be at backup; remotely solving all your IT problems without having to disturb you at work. With remote access, we can easily target the root cause of the problem on your computer and fix them right away.

Call us at (818) 995-3701 to set up a quarterly maintenance contract!


Archiving emails to comply with business regulations

Sunday, 29 March 2015 16:52

Businesses should keep 7 years of email records (sent and received) where they’re easily organized and searchable. Considering the pace at which modern day markets are moving, it has become essential for businesses to take several security measures into account. Keeping email records for several years can provides sound documentation and proof if any issues arise. To ensure your emails are easily accessible when needed, you need a medium which lets you access these recorded emails quickly and efficiently.

Public and regulated companies need to do this by various laws (Sarbanes-Oxley, Securities Exchange Act, and others). Certain laws have standards that require businesses to keep email records, transactions, and financial information. For publicly regulated companies, not abiding by these laws can result in penalties so it’s important to opt for the best solution that can provide you with easy access to your business’ email records. Doing so can save you thousands of dollars if legal issues or court cases arise.

It makes good business sense in case of audits or contract enforcement. If you’ve been in business for a significant amount of time, you may be well versed with the fact that contract enforcements and audits can happen at any time. This makes it essential for you to keep yourself well prepared for dealing with these unfortunate situations. Having a solution that provides you access to previous records will not only ensure that you have valid proof on your side, but also help you steer clear of any inconveniences.

We can provide this via a low-cost cloud based solution that automatically takes care of this for you as messages come into and leave your mail server. Our affordable cloud based solution effectively secures your email history so you no longer have to worry about manually archiving your emails. With unlimited storage space, this solution makes it convenient for you to run your business hassle-free

For more secure environments, we can provide an on-premises mail server/archiver solution so that your email history stays locked behind your doors. We understand that certain businesses prefer having their data and information kept in more secure places. This is why we also offer the convenience of keeping your mail server solution on premises. This not only assures guaranteed security but also gives you the peace of mind in knowing that no one else will be able to access your email history.

Call us at (818) 995-3701 to find out more about our cloud based email solution. 

Time to upgrade your email system?

Monday, 23 March 2015 03:49

Are you stuck on Gmail? Do you need better integration between your email servers and Microsoft Outlook (such as contacts and calendars)? Do you want shared calendars and contacts? Custom contact groups? Operate two separate businesses from one location? While Gmail is convenient for personal use, businesses often benefit from email systems that offer various tools to ensure that communication and organization run smoothly and efficiently. If you need features such as centralized management of mailboxes and user aliases, integration with calendaring and contacts, selective access to multiple mailboxes, mail archiving, centralized signature control, and multiple domains pointing to the same mailboxes, you definitely need a more effective alternative.

Business runs on email, and integration with calendaring and contacts is the norm in business today. Nowadays, businesses are fully reliant on email to help them communicate with one another. The latest medium for exchanging emails in offices has streamlined operations. With the use of technology, planning and communicating with your contacts has never been easier. To keep up-to-date with other businesses, it’s important to have an upgraded email system to simplify your everyday tasks and business operations.

The inexpensive email solution you set up a few years ago is simply inadequate as you grow your business into something more complex. Growing businesses with flexible staffing need the ability to centrally manage their mailboxes, user aliases, and mail signatures, as well as allow multi-user access to selective mailboxes. Management of spam can be a major headache and requires a more centralized, cloud-based approach to stop spam before it gets inside your walls. Plus, even increasing requirements in the corporate world mandate such features as secure long-term email archiving.

We can set up you up with a powerful cloud-based Microsoft Exchange Server solution where all the complex expensive stuff goes away and you can easily manage your company's email for just a few dollars per month per box. U.S. business has all but standardized on this full-featured but expensive platform, but you can now gain its power for a fraction of the traditional cost. Using either Microsoft Outlook (Windows or Mac) or Microsoft Entourage (Mac), you can now have all the integrated functionality of larger companies without all the headaches.

For a more demanding environment where an on-premises server is mandated, we can do a cost-effective mail server using the full-featured Kerio Control for a Windows, Mac or mixed environment. Kerio Control mail server rivals Microsoft Exchange in features, but costs much less and can be implemented and managed much more easily. It integrates with Outlook and provides easy connection to webmail, private and shared calendaring, and contacts, plus it provides excellent spam control and archiving options.

We are experts at setting up cost-effective email server solutions for both Windows and Mac environments for the company with sophisticated email needs - from archiving and flexible mailboxes to handling multiple domains. We have a well-versed staff who is more than capable of taking care of all of your day-to-day requirements. We understand how important it is for your email solution to work effectively and in a precise yet flexible manner. With our services, you can rest assured that you’ll have access to one of our highly recommended email solutions.

For help in upgrading your email system, give us a call at (818) 995-3701.


Introduction to MalwareBytes

Sunday, 15 March 2015 18:13

Antivirus programs like AVG, Norton, McAfee, Avast and others are good at fighting viruses, but another class of pesky software – non-virus malware - is more likely to cause you problems these days. MalwareBytes will take care of this class of software so that you can work smoothly. MalwareBytes is an antivirus solution that focuses on dealing with malware and all other types of viruses that are so keen on making your life difficult. Traditional antivirus programs generally only catch about 60-70% of malware and it’s necessary to have a “helper” program to catch what the antivirus program misses. The antivirus program specifically takes care of pesky viruses such as malware to allow you to work conveniently and without any disruptions or inconveniences. It’s safe to say that MalwareBytes is one program that you can count on.

MalwareBytes reliably targets and removes the programs that slow down your computer and provide pop-up ads, fake security software, and bogus search engines. These programs are often called "potentially unwanted programs," even though nobody really wants them at all. If you find that your computer is constantly being bombarded with pop-up ads or that your normal search engine has been replaced with an unfamiliar one, it’s likely that your computer has been infected by malware. Not only can it disrupt your everyday computer operations but it can also cause openings for additional online threats and hackers.

Not removing malware causes your system to run slowly, steers your search results to unwanted sites and pop-up "useful" ads, or attempts to trick you into buying bogus utility software, such as most "Registry Cleaners" and "System Optimizers." Many people may not be aware that they have active malware on their computer. However, malware can be dangerous if left untreated as it can significantly slow down your computer and get a hold of private information stored on your system. Computer users should take control of getting their computers diagnosed for potential malware to avoid future problems.

We can provide you with a free version of MalwareBytes to run manually to see how infected you are. Almost every new customer we work with has infection on every PC in the office. If your PC is connected to the internet then there’s a great possibility that it’s been infected with bugs and malicious software. Malware is becoming trickier to detect and is better disguised, causing many computer users to unknowingly click or install these malicious files. With so many different security and optimizing programs available, people can often be confused as to which products are helpful or harmful for their computers. To protect your computer and all your important data, you need a tool like MalwareBytes to get rid of pesky malware.

We are authorized resellers of MalwareBytes and can install the pro-version that catches the malware criminals before they can infect your system. With our help, you no longer have to worry about risky software such as malware crawling up in your cyber-space. Don’t wait for malware to infect your system;give us a call and we can help detect the malware before it does any damage. We are authorized to offer MalwareBytes on your computer, helping to get rid of “the bad stuff” once and for all.

Think your computer may be infected with malware? Call us at (818) 995-3701 to try a free version of MalwareBytes.

How we work: Explaining things clearly

Sunday, 08 March 2015 16:37

Today's technical support lines are staffed by people with thick accents reading scripts, or by knowledgeable techies who speak way too much jargon for you to understand anything. And all of this after an hour-long wait on hold. Knowing that you need technical support can often be a dreaded task as you anticipate having to call a representative and be put on hold for what may seem like hours. Most of the time you’re paired up with a representative who can’t seem to provide you with the appropriate answers to your questions and technical issues. The problem with modern technical support lines is that while they do have the intention to help customers, they’re not taking the right approach.

You want someone who speaks your language, literally and figuratively. When you’re speaking to a technical representative, you want them to understand your concern and offer a solution which is simple to understand and follow. Unfortunately, typical technical support is exactly the opposite as they speak to you in technical terms that are too difficult to understand. Although they want to help, they often don’t understand that a typical customer is not well aware of advanced technical terms.

You want explanations you can follow and understand. It is needless to say that the explanations offered by the support staff should be transparent and easy to understand. If you keep nodding at every instruction but still can’t seem to figure out what the other person is talking about then it simply means that the point of technical “support” is lost. Having to deal with technical issues can alone be overwhelming, so having clear instructions and an understanding of how to fix the problem can help ease the stress.

At ComputerUp, we have been teaching and training for years. We speak clear, concise English, using words you understand. When consulting with our representatives, we guarantee you won’t need to keep a dictionary handy as we will get to the root of your problem and provide you with a feasible solution while ensuring you have no trouble understanding anything we say. We have well-trained professionals who use everyday terms to make sure your technical issue gets solved quickly and effectively.

Before we leave your business or home, we write easy-to-follow step-by-step instructions for you to address the task or procedure important to you. A problem with product manuals and guides is that they can be loaded with difficult and heavy terms that can leave you guessing as to what they are talking about. However, dealing with us, we cover all the necessary tasks and provide you with all the information you need to fix your problem. If any of your problems persist and you’re not able to understand what is provided in the manuals either, then you can always give us a call and we’ll make sure your problem is dealt with precisely and as conveniently as possible!

Call us at 818) 995-3701 and we can provide you with clear instructions and a step-by-step guide on how to fix your technical problems.


Problems with wireless internet

Monday, 02 March 2015 00:28

Is your wireless internet slow, even though you have a super fast data connection to the Internet? Spending more money for your internet does not always translate to faster internet connections. If you’re experiencing slow speeds, keep in mind that your internet speed can be compromised when you use Wi-Fi. Whether due to interferences or decreased connection when further away from the router, we can help diagnose the issue and help get your internet speed back to where it needs to be.

It's bad to waste money on a Ferrari when you can only drive on crowded streets! If you pay good money for a fast connection, you shouldn't have to be tied to a plug-in Ethernet connection to get high speeds. While wired internet connections are known to have faster speed performance, they lack in mobility and convenience. Want to do work in bed or in your backyard? The benefits of wireless internet include the ability to freely move around your house or office and do your work in any setting that is comfortable for you. However, the downside is that your speed can be affected as you’re not directly plugged into an Ethernet connection. Rest assured, however, that at ComputerUp, we can give you the best of both worlds - faster connection and the freedom to work anywhere you’d like.

You want to be able to easily move around your business or home with a reliable Wi-Fi connection on 100% of the premises. Nowadays, using the internet is all about ease of access and availability. If your internet connection doesn’t offer you this then it might be time to seek a better alternative. Ideally, you want to have a connection that enables you to move around your premises without compromising the speed of the connection – and it is safe to say that only a Wi-Fi connection can offer you that.

Call us BEFORE you order new Internet service (or even if it’s in already). We are experts in selecting and configuring the right kind of Wi-Fi setup for you--whether you are on DSL, U-Verse, FiOS, or cable. At ComputerUp, we have highly skilled computer technicians that are capable of dealing with the installation of all kinds of internet connections. With our services, you can rest assured that you will get the most suitable Wi-Fi setup for your home or business that is not only reliable but also strong and persistent.

We can troubleshoot wireless problems, from disconnections to poor Wi-Fi reach, and come up with a solution that will give you the reliability and reach that you need. We are well versed with all issues regarding internet connectivity. Our computer experts can take care of all types of internet problems such as disconnections, poor reach, etc. Plus, we are highly dedicated to providing you with a solution that puts an end to all of your internet connectivity problems.

If you are facing a problem with your Wi-Fi connection then please call us now at 818) 995-3701 and we’ll get the issue resolved effectively!

You no longer need a physical fax line

Sunday, 22 February 2015 17:09

Faxing is no longer popular, but you still need to send or receive faxes sometimes. Do it without paying for an expensive fax phone line. The days of frequently sending and receiving faxes are long gone. However, every now and then, faxes are still important for some business operations. With advancing technology, sending faxes can be done without the need of excessive hardware or expensive fax lines.

In today's world, people use email and messaging to quickly communicate and send documents. Better quality, faster, editability, accountability. If you’re still using fax machines, then it’s likely that you’re missing out on what the latest developments in information technology have to offer. With a much quicker alternative, people nowadays simply attach their documents to their emails, which result in far better quality and even allow the recipient to revise the files.

Get rid of the added expense of a telephone company fax line, plus a dedicated fax machine for sending and receiving. Why use an outdated technology and pay for telephone company expenses when you can have your smartphone or computer provide you with the same outputs? Not only can you reduce the use of paper and save money every month by cancelling your fax line, but you can also open up a lot of space in your home or office by getting rid of your fax machine.

We can work with you to set up scanning and other document management solutions so that faxing will be largely unnecessary. There are various tools and equipment available nowadays which take up less amount of space yet perform the same tasks as fax machines. By getting you started with these solutions, we can help make your life easier when it comes to sending documents.

If you still need to "fax" to a fax machine or receive faxes, we can configure software to do this without the need for dedicated fax hardware. We can even show you how to send a "fax" with your smartphone! We understand that sending or receiving faxes may be necessary at times, therefore, we can provide you with the tools necessary to efficiently and conveniently perform this task. As computer experts, we have the knowledge and experience to get you set up with the proper software to help you easily send your fax to its destination. In the modern day world where every component of a business is being optimized to perform in a streamlined fashion, it is essential for your business to be at the same level.

Contact us at (818) 995-3701 to get you set up on a scanning management solution. 


Need to run old software on a new machine?

Monday, 16 February 2015 02:17

Do you have a major legacy application that is critically important to your company, but it only runs on an older version of Windows? Several businesses may still be using legacy applications for their important daily operations. Some business owners may even prefer the old computer systems which use older versions of Windows. Regardless of the reason for using these old applications, if businesses have important information stored on these old softwares and want to run them on newer machines, they should seek assistance from a computer specialist.

Easily run legacy software or older versions of Windows on your newer PC, server, or Mac. With the right tool, legacy applications or older versions of Windows can be effectively integrated to function perfectly on newer servers or PCs. This helps you stick to what you find convenient while making sure you don’t get left behind while your competitors improve their speed and technology.

No more relying on obsolete equipment that takes up needed space. Legacy software or previous versions of Windows are not only slow in their processing, but they can also take up a considerable amount of space. As new machines are built, parts for the old system become more difficult to obtain and are less readily available. By running your old software on a new machine, you no longer need the unnecessary equipment.

Through a tool called "Virtualization," we can expertly install and configure this for you. You will be amazed at being able to run something old on something new. This advanced tool works to create a virtual version of your old software on a new PC or Mac. It reduces energy consumption and creates an increase in data storage as it requires less physical hardware to hold your data. Although on the outlook each and every aspect of your operations remains the same, your operational speed is significantly enhanced and you no longer require excessive space for obsolete equipment. Simply put, Virtualization provides you the best of both worlds!

We make it easy to switch back and forth between the "old" PC environment and software and your newer PC or Mac environment. We help to make it entirely convenient for you to switch between old and new interfaces with our solution. Since it’s a virtual environment, there’s no physical equipment to make the switch complicated. As the competition gets tougher by the day, your business should aim to keep up with new, effective technology.

Call us at (818) 995-3701 to learn more about Virtualization and how we can help you move your old software on to a new machine!

Introduction to CVENT

Monday, 09 February 2015 01:29

Planning an event and need to register and coordinate dozens or hundreds of people? Try our integrated email/cloud event management solution! With this state-of-the-art information technology solution, all your planning and managing for an event can be taken care of. It’s tailor-made to look after all the aspects of coordination and registration of the guests for your event; helping to ease a considerable amount of burden off your shoulders. With our integrated email/cloud event management software, you can sit back and relax while your event’s guest list is conveniently taken care of.

You get vastly improved response rates using targeted messaging, reminders, and mobile device-friendly registration. Want to increase the number of people who respond to your event? This effective software makes it easy for your guests to conveniently confirm their attendance online through their computers or their mobile devices. CVENT integrates with calendar applications and social media sites and also sends out friendly reminder emails about upcoming events and social gatherings which help to increase the response rates.

Better attendance means higher revenues for the event and follow-through sales. A better turnout is directly proportional to the success of your event. With CVENT, this event management solution can help to increase the number of guests who respond to your event. By saving precious time and money from managing and planning, you can use that energy towards improving other areas of your event. Not only can you increase follow-through sales which can lead to greater revenue, you can also build a strong reputation for effectively managing a successful event.

ComputerUp works with you from start to finish to plan and configure the rollout of your event using the time-tested CVENT solution. We understand that planning an event can at times be stressful, therefore we look after each and every aspect of the task to make sure you don’t have anything to worry about. The job is carried out exceptionally well as everything is managed precisely and on-time. If you need any assistance regarding the CVENT software, we are available to help you every step of the way.

We make sure that the technology portion of the process is fully handled by us; you concern yourself only with the people, the sessions, and the messaging. It goes without saying that an event manager has a lot on their hands and the last thing they need is to involve themselves in an information technology solution. As computer experts, we are skilled with the CVENT software and can effectively handle the technology portion of your event which can save you a lot of time in which you can conveniently dedicate to managing all of your other responsibilities.

Planning a big event soon? Contact us at (818) 995-3701 to find out more about our CVENT solution.


Can you get back up and running in an hour?

Monday, 02 February 2015 00:38

Backup and restore is much more than just recovery - it is a Business Continuity solution. For businesses that have most of their information stored on an online platform, the importance of backup and restore is undeniable. In the event of an emergency, important files and data that haven’t been saved onto a local or cloud drive are at risk for getting lost which can definitely create problems for the business.

A typical backup/restore setup only protects your data, and it can take 1 to 3 days to get your business back up and running. Most businesses that encounter software issues and lost data need to find ways to get back on track in as little time as possible. After all, experienced business owners may be well aware of the fact that even a single day off of operations can harm a company in many ways. One to three days in the business world can set a business behind on schedule but with the help of our computer specialists, you can rest assured in knowing that your data will be restored in a fraction of that time.

Not being able to continue running your business can cost you thousands of dollars in lost revenues, and will dampen your customer's image of your business. Reputation and customer satisfaction is imperative when it comes to running a successful business and one simple issue can result in lost customers. Having to place your services on hold while you wait for your data and files to be restored can cause you to lose a lot of revenue and income. Although a business has the possibility to get back on track in terms of revenue by becoming financially stable, the drop in reputation is one thing that is the most difficult to recover from.

We provide a special software/hardware solution that gives you a restored working version of your backed up computer in less than 60 minutes! Considering the fact that lost time can never be made up when it comes to backups and restores, we offer the convenience of getting businesses back up and running within an hour. We have access to special software and hardware products that can restore all your lost data and files. This can be of crucial assistance for businesses that rely on day to day operations.

We monitor and test your backups on a periodic basis to ensure they are reliable. At ComputerUp, we not only make sure that your business operations are back up and running in a timely manner but we also check to see that your backups are properly functioning in order to avoid any problems in the future. Our goal, after all, is to ensure that your business runs smoothly and that no technical problems get in the way of its success.

Call us today at (818) 995-3701 to get your business’s data restored in a timely manner. 

Local vs cloud backups for your computer

Sunday, 25 January 2015 23:57

Both local and cloud backup are absolutely necessary. Our computers store some of our most important and confidential information and files, therefore, it’s important that we securely backup our data. A local backup is a storage system that is physically accessible to the user, however, it may not be the most effective storage in the event of a natural disaster such as a flood or fire. Therefore, cloud backup is also essential to have. This type of backup stores your data on a web server and can be accessible through any device that has an internet connection.

If you have a failure, you need to be fully restored and operational within an hour, or your organization can lose revenues and clients. Data and files are essential components to organizations and in the event that your network fails or crashes, you need to have both local and cloud storage at your disposal in order to avoid problems with clients. Problems with quickly retrieving data can affect productivity and work performance which can cause organizations to lose revenues.

If you have a disaster and your local backup is damaged or stolen, you have an almost 50% chance of your business closing. Losing your files and data can negatively affect the fate of your business. While local backups are great ways to store your information, they can easily be lost or damaged in the event of a natural disaster. Therefore, it’s important to have your data backed up in cloud storage mediums as well in order to easily retrieve your lost data.

We provide a fully integrated system that ensures your entire system can be recovered in less than an hour from a local backup. We understand the importance of data when it comes to business’s therefore we are trained at integrating your organization with an innovative system, which helps you recover your data in no time. Our services ensure that in the event of an emergency, such as data theft, all your stored files will still be recoverable from a local backup.

We also provide a low-cost cloud-based backup system that ensures your systems are recoverable even if your local backup is destroyed or stolen. Natural disasters are unpredictable, therefore it’s important to be prepared ahead of time. For a low fee, have the peace of mind that if your local backup is damaged or lost, there will always be a way to recover your important information.

Call us at (818) 995-3701 to set up a cloud-based backup system or to learn more about the various ways you can backup your files. 


Grandma-friendly computer training

Sunday, 18 January 2015 23:56

Did grandma, grandpa, mom or dad receive a new computer or mobile device that they simply can't understand? Technology is ever-changing and becoming more complex; making it difficult for some to adjust to the changes. Older generations may have a harder time understanding how certain technology works as they are not accustomed to it. In addition, with busy routines, family members may not have the time to familiarize themselves with the technology.

Older folks, smart and experienced as they be, can be bewildered and frustrated at new technology, quickly sitting it on the shelf to be ignored. More and more, we anticipate a digital future as technology becomes increasingly innovative and fundamental to society. These fast technological advances, however, can oftentimes be difficult to keep up with. To many older folks, technology may be unfamiliar to them and they may have a difficult time understanding how it functions; creating frustration as a result.

Grandma deserves better than to sit on hold for 45 minutes talking to a techno-head reading a script. Find that you’re constantly waiting on hold in order to ask a question about your device? Many services out there provide standard technological assistance that isn’t necessarily helpful. Representatives on the other end of the line, with the use of a script, provide the same information to all those who call. They may not be able to help you on a case-by-case basis and use technical language that is difficult for many to understand.

We make computers and mobile devices easy to use and understand by focusing on the most important tasks and speaking and writing in clear easy-to-understand non-technical language. We are trained to make the usage of computers and mobile devices easier and understandable for all our customers. While many systems have technical language that is unfamiliar, we help you gain a clear understanding of what these terms mean.

Grandma can make a quick phone call to us throughout the day and evening for friendly assistance: no waiting on hold and no thick accents. Do your grandparents or parents have questions about their phones or computers? We encourage anyone who is having difficulty with their technological devices to give us a call; we would love to help simplify and explain how the systems work. We don’t make our callers wait throughout the day and are available to provide friendly assistance to all our callers.

Call us at (818) 995-3701 to receive clear, friendly guidance on how to use your technological device.

Increasing your laptop's hard-drive speed

Monday, 12 January 2015 04:18

Did you buy a nice laptop only to find that its disk speed is so sluggish you want to tear your hair out? Oftentimes, we purchase a laptop due to its new, exciting features and software programs and don’t take into account the disk speed. As we install more software or add documents to our laptop, we may notice that its performance has increasingly slowed down.

For many, laptops replace desktops, but retaining that fast desktop speed is paramount. For many students, business professionals and on-the-go individuals, laptops are more favored than desktops due to their light structure which increases mobility. Depending on your preference and uses for your system, laptops and desktops both have their advantages and disadvantages. If you’re constantly on the go, then a laptop would be most suitable to your lifestyle, however, expect a decrease in disk speed and quick functionality compared to a desktop.

Slow laptops weigh down your productivity and can even embarrass you in front of clients. A slow laptop can translate into slow productivity as you’re wasting time waiting for your files to open or for your programs to run smoothly. While slow speed can hinder your work productivity, it can also be embarrassing if you are dealing with clients (e.g., presenting powerpoint presentations).

We can quickly mirror your slow laptop hard drive on to a new drive that is 50% faster so that you will have that quick desktop speed. We can conveniently transfer your files and data from your old hard drive on to a new one, all while providing you with faster hard drive speed. This will ensure that while you have the advantages of portability and convenience with your laptop, you can also have hard drive speed that is comparable to your desktop computer.

We will do all of this at your office or home, so that your personal data never leaves your presence. Worried about allowing access to your personal data and confidential files? Depending on your request and preference, we will upgrade your laptop speed in your presence, either at your office or your home. This way you can be confident that your information stays secured.

Call us at (818) 995-3701 to help increase the speed of your laptop.


Introduction to AVG CloudCare

Sunday, 04 January 2015 19:38

AVG CloudCare combines effective anti-virus systems with better management and central control, to ensure proper virus updates and scanning. AVG’s entire system can be centrally controlled either from within the organization or remotely; providing you with helpful services in the event that problems arise. The software updates viruses and scanning systems whenever it has new updates available and is easily accessible through the web.

A large percentage of offices have anti-virus programs that may not even be scanning and that have obsolete virus definitions. There are various anti-virus programs that don’t perform full scans of your computer which can be risky for offices and companies that store confidential data and files on their computers. When using outdated anti-virus programs, the software may not even be conducting adequate scans for viruses and malware. New viruses are always developing and becoming more prevalent so it’s important to have an updated anti-virus program which can detect and tackle new viruses.

Who has time to run around to 10 or more computers to try to keep them up to date? Some organization simply fail to keep their anti-virus programs updated because reinstalling and updating on a single computer is easy but running around to 10 or 20 computers might just seem too overwhelming. In the midst of all the day-to-day operations, this might seem too much and some organizations cannot afford to spend time on installations and updates. AVG CloudCare effectively updates the anti-virus programs on all computers.

We offer AVG CloudCare, a web-based system allowing you to centrally monitor and control your systems from one screen, from policy-based anti-virus updates and scans to integrated remote access. We are experts at helping organizations set up or update their anti-virus programs to AVG CloudCare, so that they can centrally manage and control all the anti-virus features on their computers from a single, central computer. Companies can rest assured that their systems are well protected and free from future viruses.

We give this all to you at an extremely cost-effective price of less than $2 per machine per month, with no more expiring license key hassles. Anti-virus programs can often overrun your budget but at ComputerUp, we can provide you all these advanced anti-virus features at an exceptionally low cost. With monthly rates, there’s no need to worry about your anti-virus program expiring and for a low monthly fee, you can be confident that your business will run smoothly.

Call us at (818) 995-3701 to help get you started on AVG CloudCare and learn more about how to keep your computer safe. 

Setting up wireless internet for larger properties

Saturday, 27 December 2014 23:57

That wireless router you got from your Internet provider may not be effectively handling your home or business. Wireless products should be carefully selected as certain specifications need to be considered prior to installing a router. The size of the facility and the materials used in its construction, as well as the degree of internet usage are two important components when selecting a router. When these factors are not accounted for, you may experience problems at times with your wireless router, regarding signal coverage and interruptions in downloads.

You should be able to have a seamless wireless experience throughout your facility. Any hindrances in the internet can adversely affect your business and productivity. Wireless internet should be faultless, and it should enable you to connect to the internet through any of your devices from all areas of your facility.

Your wireless access point may only be delivering a fraction of the Internet speed for which you're paying. Ever wondered why that download is so excruciatingly slow? Or why the simplest of websites take ages to load? The answer lies in your access point. Although you might have lightning fast internet, it is of no use if your wireless access point is not suitable for your facility. So, even when paying top dollars for the internet, you might be getting just the fraction of the internet speed you signed up for!

We are networking experts, and know how to get around the limitations and issues of typical wireless setups to give you the internal and Internet speed you expect. We are experts at networking and internet solutions, and we are well equipped with ways to get around restrictions/problems which limit your internet speed. A large number of wireless internet users face similar problems when they notice that they are not getting the speed they are paying for, however, with our set of skills, we can effectively install a network which will deliver the best performance.

We have successfully installed solid wired and wireless networks in historic and "difficult" buildings around Los Angeles for over 20 years. No matter how big or small your facility is, we can help you set up a network that can ensure effective performance and zero downtime. Find that your ChromeCast is not working? It’s probably due to your wireless access point. We are skilled at strategically installing and re-configuring your wireless router so ChromeCast works seamlessly and is accessible throughout your house or office.

Give us a call at (818) 995-3701 to install high-speed wireless internet for your home or business.


The importance of up-to-date anti-virus and anti-malware software.

Sunday, 21 December 2014 18:00

Antivirus and antispyware software protects you from having your data and passwords stolen. The data on your computer may be vulnerable to attacks; all your personal information like your address, your credit card details, emails, and Facebook passwords can easily be violated in the absence of adequate protection. If you don’t use both anti-virus and anti-spyware software, you risk putting your data out in the open for others to access and use.

Theft of passwords and personal information can lead to identity theft and potential harm to your clients. Why do organizations and tech-savvy people worry so much about antivirus protection? When using the Internet, especially WiFi, hackers may be able to access your computer. And they don’t need to do it directly - visiting the wrong website, or downloading the wrong attachment, can install a virus on your system. What can a virus do? A virus could send the hacker your personal information, allow them to hijack your email and social media accounts, or even give them complete control over your system. In short, if you don’t use an antivirus for your personal computer or your entire network, neither you, nor the people you deal with are safe.

Being denied access to your own systems for just a single day may cause you to lose business. When your computer is hacked or your information is violated, there is a lot that can happen. From harassing your clients, to stealing your identity, a hacker can even restrict your access to your own network. Just being denied access for a single day can cause you to lose thousands of dollars of business and this one day can hinder your growth and productivity for months.

Malware can also cause significant slowdowns and security threats. Malware programs often hijack your browser’s home page and search function, flooding your system with everything from unwanted ads to fake “registry cleaners” and “performance optimizers.” Far from helping, these “free” tools actually compromise your system even more!

We are experts at malware detection and removal, using professional experience and techniques to remove pesky infections that get around your current antivirus. Having spent a substantial amount of time protecting organizational networks and information, we have the right set of professional skills to remove annoying viruses, which find their way around your current antivirus.

We offer many services, including AVG CloudCare, an advanced antivirus and identity protection system that allows you to monitor, control, and protect your entire organization from one web-based central management screen. AVG CloudCare provides you real time updates on the presence of sneaky viruses and any attempts made to violate your network. This way you can ensure that there is an advanced antivirus protecting your network, consequently minimizing chances of identity theft and other mishaps.

You can join our newsletter to learn more about ways you can protect your computer from theft or you can call us at (818) 995 – 3701 if you are looking for step-by-step instructions to set up a complete anti-malware software solution software for your computer.

Update your server every 5 years

Sunday, 14 December 2014 22:24

How long has your current business server been sitting there? A server is not just your regular computer; it is engineered to store, manage, and control your data 24/7. Many organizations may overlook the fact that their server is well over 5 years. While it may continue to have the same performance--with just a few tolerable lags every now and then--it’s highly advised that you consider replacing or upgrading your server every 5 years.

Servers have a high rate of failure after 5 years, often with parts that are obsolete and no longer available. A slow working server can affect the productivity of your workforce. It has been observed that servers tend to decrease in speed and the frequency of “seize-ups” increase over a span of 5 years on average. This is often due to old parts that have been used extensively. Updating servers every 3-5 years ensures that the hardware is not outdated and is still being produced.

Letting your server languish without updating it for more than 5 years subjects it to significant security holes as support gets dropped for old versions of the operating system. Noticing extra lags and poor performance in your server after 4 or 5 years? Your entire system, including the confidential files within it, are more prone to being violated as there may no longer be support for the operating systems installed on your server. This can increase the probability of a breach by those with malicious intent and can be a liability for many businesses.

We provide custom-built servers with non-proprietary components so that you won't ever be stuck with a useless "white elephant." When it comes to a server, even the most tech perceptive people find themselves baffled with the variety of options present in the market. We eliminate that confusion by providing organizations with servers that are designed using non-proprietary components specifically designed to fulfill the needs of your business. This enables us to ensure that you will have accessible hardware at your office that suits your business’s needs.

We are experts in seamlessly migrating your Windows server over to a new system so that your users don’t even feel a bump. User accounts, passwords and security settings remain constant. What could be better than upgrading your server and not even feeling any hindrance because of it? We have been helping organizations upgrade their Windows servers for many years and we are experts at ensuring that the transfer runs smoothly. With keeping the users' previous usernames and passwords intact, the transition is simple and effortless for everyone involved.

You can join our newsletter to learn more about our custom-built servers or give us a call at (818) 995– 3701 to help transfer your current server over to a new one.


Transferring data to your new hard drive

Sunday, 07 December 2014 18:04

Is your hard drive failing or just too small? Hard drives don’t provide endless storage and can quickly fill up as documents, media, and software accumulate on your system. Eventually, you may realize that your hard drive is gradually filling up, at which point you’ll be required to purchase a new one or delete data from your current one in order to allow room for new files. It's a hassle (or an impossibility) for most people to migrate a whole system to a new hard drive. Most computer users aren’t familiar with the process of transferring their data to a whole new hard drive. It may seem too overwhelming in the midst of routine computer usage. Others might be hesitant to transfer their own files to a new hard drive as improper transferring can result in important data and settings being lost.

The consequences of NOT moving to a new hard drive can be fatal to a company, as even the best of drives will fail (or become full). Imagine you are managing an organization and your operations largely depend on computer usage. In such a condition, not moving to a new hard drive can be problematic. A day lost means lower revenues and not to mention, unhappy clients. All this can happen due to limited storage or hard drive failure. Companies, therefore, should transfer their files to a new hard drive for the sake of preserving important records and data.

We have over 20 years of expertise in migrating entire systems and hard drives to new ones. We specialize in transferring all your data, including the software and the settings to a completely new system in no time. Use your computer with a peace of mind that all your old data and settings are restored to how they were before while also having additional storage space.

We can do this at your office or home so your personal and confidential data never leaves your presence. Whether it is your office or home, we will be more than happy to help you out with both of your systems. This will also eliminate any fear you may have of letting your confidential data leave your presence as all of the transferring will be done right in front of you!

You can join our newsletter to equip yourself with ways you can protect your data on your computer, or you can simply give us a call at (818) 995-3701 to help transfer your files on to a new hard drive!

Introduction to Kerio Connect

Sunday, 30 November 2014 19:37

Do you have an organization of 10 or more people where your email needs are a bit complex? It isn’t easy maintaining exceptional communication between all parts of an organization. Depending on the nature of the operations of your organization, you might need email software that delivers business class email, instant messaging options with group chat, email clients and wireless connectivity with mobile devices. And you need all that without compromising on antivirus protection. Some organizations have email needs such as handling multiple domain names and integration with Outlook contacts and calendaring. Coupled with all these sophisticated email needs, some organizations also require archiving of all their emails as per government requirements. This is where Kerio Connect comes in, with an integrated antivirus and anti-spam function, automated backup options and archiving, and a user-friendly web administration interface.

Microsoft Exchange can be bewildering to handle, but you need to keep your email on a local server. First, Microsoft Exchange requires quite expensive hardware and there are huge IT overheads you have to be prepared for beforehand. Unlike Microsoft Exchange, Kerio Connect offers seamless support for Linux, Mac, and VMware as well. Today’s advancements in areas of Information Technology require all employees to be connected to a network almost all the time and unlike Microsoft Exchange, Kerio Connect offers comparatively better support for mobile devices so you can sync folders, share contacts and calendars easily.

For over 10 years, we have successfully deployed the cost-effective Kerio Connect mail and groupware server, enabling you to handle even the most complex of email needs safely and securely in your office. The added protection is another aspect of Kerio Connect, which makes it stand out. The antivirus and anti-spyware integrations ensure that your emails, clients, and all your contacts will remain safe and protected at all times.

We will set up your Kerio Connect server so that you can be fully compliant with regulatory requirements, including HIPAA and SOX. Your email data is always more secure when stored primarily in your office, being fully backed up and restorable in case of a disaster. We can set up your Kerio Connect mail and server, keeping in view the fact that they comply with software regulatory requirements like HIPAA and SOX. We also believe that sensitive data like emails, along with contacts and inter-organizational communication messages are safer when backed up in your office and we’ll ensure that all your data is fully restorable in case of a mishap or disaster.

Give us a call at (818) 995-3701 to discuss if Kerio Connect is the best option for your business, or join our newsletter to learn more about the importance of servers and how we can help you.


The benefits of a quarterly maintenance contract

Sunday, 23 November 2014 01:24

Regular computer maintenance can prevent many common IT problems. Cleaning up your computer from time to time, both externally and internally, can help to ensure that your computer stays up and running whenever needed without any seize-ups or sudden loss of data. Whether it’s running an antivirus scan or cleaning your computer to prevent it from overheating, taking care of your computer can help to increase its “life expectancy.”

Your IT is one of your most critical resources, and needs to have comprehensive and consistent attention from someone who is familiar with it and with your business. Business IT systems are extremely important as they store data and files that are critical for the business. It’s important to have an IT personnel who’s not only an expert in computer maintenance but also familiar with the business so they can keep the systems maintained according to the business’s needs. Consistent attention on IT systems can help to prevent loss of data or damages to the computer.

Your environment needs to have a watchful eye with 24/7 monitoring so that incidents are addressed before they become major problems. Lags or sudden computer shutdowns may be disregarded when they don’t occur often, however, this can become problematic when these hindrances get excessively frequent. The best strategy to stay on the safe side is to have someone monitoring your IT at all times. Constant monitoring of your IT system can help to target problems as they arise; avoiding bigger problems and greater expenses in the long run.

For a fixed quarterly fee, we take your IT issues away from you so they become ours to handle. It’s essential that you focus on running your business. For a reasonable quarterly fee, you no longer have to worry if your computers are operational at all times. With top of the line maintenance skills, our experts make sure that you won’t lose any productivity; allowing you to keep your primary focus on your business operations and growth.

We provide central monitoring and remote access to your computers and mobile devices so we can quickly and effectively solve problems, most often without disturbing your work. Our team of professionals will always be at backup; remotely solving all your IT problems without having to disturb you at work. With remote access, we can easily target the root cause of the problem on your computer and fix them right away.

Want to set up a quarterly maintenance contract? Call us at (818) 995-3701.

Archiving emails to comply with business regulations

Sunday, 26 October 2014 16:31

Businesses should keep 7 years of email records (sent and received) where they’re easily organized and searchable. Considering the pace at which modern day markets are moving, it has become essential for businesses to take several security measures into account. Keeping email records for several years can provides sound documentation and proof if any issues arise. To ensure your emails are easily accessible when needed, you need a medium which lets you access these recorded emails quickly and efficiently.

Public and regulated companies need to do this by various laws (Sarbanes-Oxley, Securities Exchange Act, and others). Certain laws have standards that require businesses to keep email records, transactions, and financial information. For publicly regulated companies, not abiding by these laws can result in penalties so it’s important to opt for the best solution that can provide you with easy access to your business’ email records. Doing so can save you thousands of dollars if legal issues or court cases arise.

It makes good business sense in case of audits or contract enforcement. If you’ve been in business for a significant amount of time, you may be well versed with the fact that contract enforcements and audits can happen at any time. This makes it essential for you to keep yourself well prepared for dealing with these unfortunate situations. Having a solution that provides you access to previous records will not only ensure that you have valid proof on your side, but also help you steer clear of any inconveniences.

We can provide this via a low-cost cloud based solution that automatically takes care of this for you as messages come into and leave your mail server. Our affordable cloud based solution effectively secures your email history so you no longer have to worry about manually archiving your emails. With unlimited storage space, this solution makes it convenient for you to run your business hassle-free.

For more secure environments, we can provide an on-premises mail server/archiver solution so that your email history stays locked behind your doors. We understand that certain businesses prefer having their data and information kept in more secure places. This is why we also offer the convenience of keeping your mail server solution on premises. This not only assures guaranteed security but also gives you the peace of mind in knowing that no one else will be able to access your email history.

Call us at (818) 995-3701 to find out more about our cloud based email solution. 


Time to upgrade your email system?

Wednesday, 22 October 2014 22:38

Are you stuck on Gmail? Do you need better integration between your email servers and Microsoft Outlook (such as contacts and calendars)? Do you want shared calendars and contacts? Custom contact groups? Operate two separate businesses from one location? While Gmail is convenient for personal use, businesses often benefit from email systems that offer various tools to ensure that communication and organization run smoothly and efficiently. If you need features such as centralized management of mailboxes and user aliases, integration with calendaring and contacts, selective access to multiple mailboxes, mail archiving, centralized signature control, and multiple domains pointing to the same mailboxes, you definitely need a more effective alternative.

Business runs on email, and integration with calendaring and contacts is the norm in business today. Nowadays, businesses are fully reliant on email to help them communicate with one another. The latest medium for exchanging emails in offices has streamlined operations. With the use of technology, planning and communicating with your contacts has never been easier. To keep up-to-date with other businesses, it’s important to have an upgraded email system to simplify your everyday tasks and business operations.

The inexpensive email solution you set up a few years ago is simply inadequate as you grow your business into something more complex. Growing businesses with flexible staffing need the ability to centrally manage their mailboxes, user aliases, and mail signatures, as well as allow multi-user access to selective mailboxes. Management of spam can be a major headache and requires a more centralized, cloud-based approach to stop spam before it gets inside your walls. Plus, even increasing requirements in the corporate world mandate such features as secure long-term email archiving.

We can set up you up with a powerful cloud-based Microsoft Exchange Server solution where all the complex expensive stuff goes away and you can easily manage your company's email for just a few dollars per month per box. U.S. business has all but standardized on this full-featured but expensive platform, but you can now gain its power for a fraction of the traditional cost. Using either Microsoft Outlook (Windows or Mac) or Microsoft Entourage (Mac), you can now have all the integrated functionality of larger companies without all the headaches.

For a more demanding environment where an on-premises server is mandated, we can do a cost-effective mail server using the full-featured Kerio Control for a Windows, Mac or mixed environment. Kerio Control mail server rivals Microsoft Exchange in features, but costs much less and can be implemented and managed much more easily. It integrates with Outlook and provides easy connection to webmail, private and shared calendaring, and contacts, plus it provides excellent spam control and archiving options.

We are experts at setting up cost-effective email server solutions for both Windows and Mac environments for the company with sophisticated email needs - from archiving and flexible mailboxes to handling multiple domains. We have a well-versed staff who is more than capable of taking care of all of your day-to-day requirements. We understand how important it is for your email solution to work effectively and in a precise yet flexible manner. With our services, you can rest assured that you’ll have access to one of our highly recommended email solutions.

For help in upgrading your email system, give us a call at (818) 995-3701.

Introduction to MalwareBytes

Tuesday, 30 September 2014 04:49

Antivirus programs like AVG, Norton, McAfee, Avast and others are good at fighting viruses, but another class of pesky software – non-virus malware - is more likely to cause you problems these days. MalwareBytes will take care of this class of software so that you can work smoothly. MalwareBytes is an antivirus solution that focuses on dealing with malware and all other types of viruses that are so keen on making your life difficult. Traditional antivirus programs generally only catch about 60-70% of malware so it’s necessary to have a “helper” program to catch what the antivirus program misses. The antivirus program specifically takes care of pesky viruses such as malware to allow you to work conveniently and without any disruptions or inconveniences. It’s safe to say that MalwareBytes is one program that you can count on.

MalwareBytes reliably targets and removes the programs that slow down your computer and provide pop-up ads, fake security software, and bogus search engines. These programs are often called "potentially unwanted programs," even though nobody really wants them at all. If you find that your computer is constantly being bombarded with pop-up ads or that your normal search engine has been replaced with an unfamiliar one, it’s likely that your computer has been infected by malware. Not only can it disrupt your everyday computer operations but it can also cause openings for additional online threats and hackers.

Not removing malware causes your system to run slowly, steers your search results to unwanted sites and pop-up "useful" ads, or attempts to trick you into buying bogus utility software, such as most "Registry Cleaners" and "System Optimizers." Many people may not be aware that they have active malware on their computer. However, malware can be dangerous if left untreated as it can significantly slow down your computer and get a hold of private information stored on your system. Computer users should take control of getting their computers diagnosed for potential malware to avoid future problems.

We can provide you with a free version of MalwareBytes to run manually to see how infected you are. Almost every new customer we work with has infection on every PC in the office. If your PC is connected to the internet then there’s a great possibility that it’s been infected with bugs and malicious software. Malware is becoming trickier to detect and is better disguised, causing many computer users to unknowingly click or install these malicious files. With so many different security and optimizing programs available, people can often be confused as to which products are helpful or harmful for their computers. To protect your computer and all your important data, you need a tool like MalwareBytes to get rid of pesky malware.

We are authorized resellers of MalwareBytes and can install the pro-version that catches the malware criminals before they can infect your system. With our help, you no longer have to worry about risky software such as malware crawling up in your cyber-space. Don’t wait for malware to infect your system; give us a call and we can help detect the malware before it does any damage. We are authorized to offer MalwareBytes on your computer, helping to get rid of “the bad stuff” once and for all.

Think your computer may be infected with malware? Call us at (818) 995-3701 to try a free version of MalwareBytes.


How we work: Explaining things clearly

Sunday, 14 September 2014 15:50

Today's technical support lines are staffed by people with thick accents reading scripts, or by knowledgeable techies who speak way too much jargon for you to understand anything. And all of this after an hour-long wait on hold. Knowing that you need technical support can often be a dreaded task as you anticipate having to call a representative and be put on hold for what may seem like hours. Most of the time you’re paired up with a representative who can’t seem to provide you with the appropriate answers to your questions and technical issues. The problem with modern technical support lines is that while they do have the intention to help customers, they’re not taking the right approach.

You want someone who speaks your language, literally and figuratively. When you’re speaking to a technical representative, you want them to understand your concern and offer a solution which is simple to understand and follow. Unfortunately, typical technical support is exactly the opposite as they speak to you in technical terms that are too difficult to understand. Although they want to help, they often don’t understand that a typical customer is not well aware of advanced technical terms.

You want explanations you can follow and understand. It is needless to say that the explanations offered by the support staff should be transparent and easy to understand. If you keep nodding at every instruction but still can’t seem to figure out what the other person is talking about then it simply means that the point of technical “support” is lost. Having to deal with technical issues can alone be overwhelming, so having clear instructions and an understanding of how to fix the problem can help ease the stress.

At ComputerUp, we have been teaching and training for years. We speak clear, concise English, using words you understand. When consulting with our representatives, we guarantee you won’t need to keep a dictionary handy as we will get to the root of your problem and provide you with a feasible solution while ensuring you have no trouble understanding anything we say. We have well-trained professionals who use everyday terms to make sure your technical issue gets solved quickly and effectively.

Before we leave your business or home, we write easy-to-follow step-by-step instructions for you to address the task or procedure important to you. A problem with product manuals and guides is that they can be loaded with difficult and heavy terms that can leave you guessing as to what they are talking about. However, dealing with us, we cover all the necessary tasks and provide you with all the information you need to fix your problem. If any of your problems persist and you’re not able to understand what is provided in the manuals either, then you can always give us a call and we’ll make sure your problem is dealt with precisely and as conveniently as possible!

Call us at (818) 995-3701 and we can provide you with clear instructions and a step-by-step guide on how to fix your technical problems.

Problems with wireless internet

Sunday, 07 September 2014 18:22

Is your wireless internet slow, even though you have a super fast data connection to the Internet? Spending more money for your internet does not always translate to faster internet connections. If you’re experiencing slow speeds, keep in mind that your internet speed can be compromised when you use Wi-Fi. Whether due to interference or decreased connection when further away from the router, we can help diagnose the issue and help get your internet speed back to where it needs to be.

It's bad to waste money on a Ferrari when you can only drive on crowded streets! If you pay good money for a fast connection, you shouldn't have to be tied to a plug-in Ethernet connection to get high speeds. While wired internet connections are known to have faster speed performance, they lack in mobility and convenience. Want to do work in bed or in your backyard? The benefits of wireless internet include the ability to freely move around your house or office and do your work in any setting that is comfortable for you. However, the downside is that your speed can be affected as you’re not directly plugged into an Ethernet connection. Rest assured, however, that at ComputerUp, we can give you the best of both worlds - faster connection and the freedom to work anywhere you’d like.

You want to be able to easily move around your business or home with a reliable Wi-Fi connection on 100% of the premises. Nowadays, using the internet is all about ease of access and availability. If your internet connection doesn’t offer you this then it might be time to seek a better alternative. Ideally, you want to have a connection that enables you to move around your premises without compromising the speed of the connection – and it is safe to say that only a Wi-Fi connection can offer you that.

Call us BEFORE you order new Internet service (or even if it’s in already). We are experts in selecting and configuring the right kind of Wi-Fi setup for you--whether you are on DSL, U-Verse, FiOS, or cable. At ComputerUp, we have highly skilled computer technicians who are capable of dealing with the installation of all kinds of internet connections. With our services, you can rest assured that you will get the most suitable Wi-Fi setup for your home or business that is not only reliable but also strong and persistent.

We can troubleshoot wireless problems, from disconnections to poor Wi-Fi reach, and come up with a solution that will give you the reliability and reach that you need. We are well versed with all issues regarding internet connectivity. Our computer experts can take care of all types of internet problems such as disconnections, poor reach, etc. Plus, we are highly dedicated to providing you with a solution that puts an end to all of your internet connectivity problems.

If you are facing a problem with your Wi-Fi connection then please call us now at 818) 995-3701 and we’ll get the issue resolved effectively!


You no longer need a physical fax line

Sunday, 31 August 2014 16:10

Faxing is no longer popular, but you still need to send or receive faxes sometimes. Do it without paying for an expensive fax phone line. The days of frequently sending and receiving faxes are long gone. However, every now and then, faxes are still important for some business operations. With advancing technology, sending faxes can be done without the need of excessive hardware or expensive fax lines.

In today's world, people use email and messaging to quickly communicate and send documents. Better quality, faster, editability, accountability. If you’re still using fax machines, then it’s likely that you’re missing out on what the latest developments in information technology have to offer. With a much quicker alternative, people nowadays simply attach their documents to their emails, which result in far better quality and even allow the recipient to revise the files.

Get rid of the added expense of a telephone company fax line, plus a dedicated fax machine for sending and receiving. Why use an outdated technology and pay for telephone company expenses when you can have your smartphone or computer provide you with the same outputs? Not only can you reduce the use of paper and save money every month by cancelling your fax line, but you can also open up a lot of space in your home or office by getting rid of your fax machine.

We can work with you to set up scanning and other document management solutions so that faxing will be largely unnecessary. There are various tools and equipment available nowadays which take up less amount of space yet perform the same tasks as fax machines. By getting you started with these solutions, we can help make your life easier when it comes to sending documents.

If you still need to "fax" to a fax machine or receive faxes, we can configure software to do this without the need for dedicated fax hardware. We can even show you how to send a "fax" with your smartphone! We understand that sending or receiving faxes may be necessary at times, therefore, we can provide you with the tools necessary to efficiently and conveniently perform this task. As computer experts, we have the knowledge and experience to get you set up with the proper software to help you easily send your fax to its destination. In the modern day world where every component of a business is being optimized to perform in a streamlined fashion, it is essential for your business to be at the same level.

Contact us at (818) 995-3701 to get you set up on a scanning management solution. 

Need to run old software on a new machine?

Sunday, 24 August 2014 20:13

Do you have a major legacy application that is critically important to your company, but it only runs on an older version of Windows? Several businesses may still be using legacy applications for their important daily operations. Some business owners may even prefer the old computer systems which use older versions of Windows. Regardless of the reason for using these old applications, if businesses have important information stored on these old softwares and want to run them on newer machines, they should seek assistance from a computer specialist.

Easily run legacy software or older versions of Windows on your newer PC, server, or Mac. With the right tool, legacy applications or older versions of Windows can be effectively integrated to function perfectly on newer servers or PCs. This helps you stick to what you find convenient while making sure you don’t get left behind while your competitors improve their speed and technology.

No more relying on obsolete equipment that takes up needed space. Legacy software or previous versions of Windows are not only slow in their processing, but they can also take up a considerable amount of space. As new machines are built, parts for the old system become more difficult to obtain and are less readily available. By running your old software on a new machine, you no longer need the unnecessary equipment.

Through a tool called "Virtualization," we can expertly install and configure this for you. You will be amazed at being able to run something old on something new. This advanced tool works to create a virtual version of your old software on a new PC or Mac. It reduces energy consumption and creates an increase in data storage as it requires less physical hardware to hold your data. Although on the outlook each and every aspect of your operations remains the same, your operational speed is significantly enhanced and you no longer require excessive space for obsolete equipment. Simply put, Virtualization provides you the best of both worlds!

We make it easy to switch back and forth between the "old" PC environment and software and your newer PC or Mac environment. We help to make it entirely convenient for you to switch between old and new interfaces with our solution. Since it’s a virtual environment, there’s no physical equipment to make the switch complicated. As the competition gets tougher by the day, your business should aim to keep up with new, effective technology.

Call us at (818) 995-3701 to learn more about Virtualization and how we can help you move your old software on to a new machine!


Introduction to CVENT

Monday, 18 August 2014 02:08

Planning an event and need to register and coordinate dozens or hundreds of people? Try our integrated email/cloud event management solution! With this state-of-the-art information technology solution, all your planning and managing for an event can be taken care of. It’s tailor-made to look after all the aspects of coordination and registration of the guests for your event; helping to ease a considerable amount of burden off your shoulders. With our integrated email/cloud event management software, you can sit back and relax while your event’s guest list is conveniently taken care of.

You get vastly improved response rates using targeted messaging, reminders, and mobile device-friendly registration. Want to increase the number of people who respond to your event? This effective software makes it easy for your guests to conveniently confirm their attendance online through their computers or their mobile devices. CVENT integrates with calendar applications and social media sites and also sends out friendly reminder emails about upcoming events and social gatherings which help to increase the response rates.

Better attendance means higher revenues for the event and follow-through sales. A better turnout is directly proportional to the success of your event. With CVENT, this event management solution can help to increase the number of guests who respond to your event. By saving precious time and money from managing and planning, you can use that energy towards improving other areas of your event. Not only can you increase follow-through sales which can lead to greater revenue, you can also build a strong reputation for effectively managing a successful event.

ComputerUp works with you from start to finish to plan and configure the rollout of your event using the time-tested CVENT solution. We understand that planning an event can at times be stressful, therefore we look after each and every aspect of the task to make sure you don’t have anything to worry about. The job is carried out exceptionally well as everything is managed precisely and on-time. If you need any assistance regarding the CVENT software, we are available to help you every step of the way.

We make sure that the technology portion of the process is fully handled by us; you concern yourself only with the people, the sessions, and the messaging. It goes without saying that an event manager has a lot on their hands and the last thing they need is to involve themselves in an information technology solution. As computer experts, we are skilled with the CVENT software and can effectively handle the technology portion of your event which can save you a lot of time in which you can conveniently dedicate to managing all of your other responsibilities.

Planning a big event soon? Contact us at (818) 995-3701 to find out more about our CVENT solution.

Can you get back up and running in an hour?

Monday, 11 August 2014 04:20

Backup and restore is much more than just recovery - it is a Business Continuity solution. For businesses that have most of their information stored on an online platform, the importance of backup and restore is undeniable. In the event of an emergency, important files and data that haven’t been saved onto a local or cloud drive are at risk for getting lost which can definitely create problems for the business.

A typical backup/restore setup only protects your data, and it can take 1 to 3 days to get your business back up and running. Most businesses that encounter software issues and lost data need to find ways to get back on track in as little time as possible. After all, experienced business owners may be well aware of the fact that even a single day off of operations can harm a company in many ways. One to three days in the business world can set a business behind on schedule but with the help of our computer specialists, you can rest assured in knowing that your data will be restored in a fraction of that time.

Not being able to continue running your business can cost you thousands of dollars in lost revenues, and will dampen your customer's image of your business. Reputation and customer satisfaction is imperative when it comes to running a successful business and one simple issue can result in lost customers. Having to place your services on hold while you wait for your data and files to be restored can cause you to lose a lot of revenue and income. Although a business has the possibility to get back on track in terms of revenue by becoming financially stable, the drop in reputation is one thing that is the most difficult to recover from.

We provide a special software/hardware solution that gives you a restored working version of your backed up computer in less than 60 minutes! Considering the fact that lost time can never be made up when it comes to backups and restores, we offer the convenience of getting businesses back up and running within an hour. We have access to special software and hardware products that can restore all your lost data and files. This can be of crucial assistance for businesses that rely on day to day operations.

We monitor and test your backups on a periodic basis to ensure they are reliable. At ComputerUp, we not only make sure that your business operations are back up and running in a timely manner but we also check to see that your backups are properly functioning in order to avoid any problems in the future. Our goal, after all, is to ensure that your business runs smoothly and that no technical problems get in the way of its success.

Call us today at (818) 995-3701 to get your business’s data restored in a timely manner. 


Local vs cloud backups for your computer

Sunday, 29 June 2014 19:04

Both local and cloud backup are absolutely necessary. Our computers store some of our most important and confidential information and files, therefore, it’s important that we securely backup our data. A local backup is a storage system that is physically accessible to the user, however, it may not be the most effective storage in the event of a natural disaster such as a flood or fire. Therefore, cloud backup is also essential to have. This type of backup stores your data on a web server and can be accessible through any device that has an internet connection.

If you have a failure, you need to be fully restored and operational within an hour, or your organization can lose revenues and clients. Data and files are essential components to organizations and in the event that your network fails or crashes, you need to have both local and cloud storage at your disposal in order to avoid problems with clients. Problems with quickly retrieving data can affect productivity and work performance which can cause organizations to lose revenues.

If you have a disaster and your local backup is damaged or stolen, you have almost a 50% chance of your business closing. Losing your files and data can negatively affect the fate of your business. While local backups are great ways to store your information, they can easily be lost or damaged in the event of a natural disaster. Therefore, it’s important to have your data backed up in cloud storage mediums as well in order to easily retrieve your lost data.

We provide a fully integrated system that ensures your entire system can be recovered in less than an hour from a local backup. We understand the importance of data when it comes to business’s therefore we are trained at integrating your organization with an innovative system, which helps you recover your data in no time. Our services ensure that in the event of an emergency, such as data theft, all your stored files will still be recoverable from a local backup.

We also provide a low-cost cloud-based backup system that ensures your systems are recoverable even if your local backup is destroyed or stolen. Natural disasters are unpredictable; therefore it’s important to be prepared ahead of time. For a low fee, have the peace of mind that if your local backup is damaged or lost, there will always be a way to recover your important information.

Call us at (818) 995-3701 to set up a cloud-based backup system or to learn more about the various ways you can backup your files. 

Grandma-friendly computer training

Tuesday, 24 June 2014 19:36

Did grandma, grandpa, mom, or dad receive a new computer or mobile device that they simply can't understand? Technology is ever-changing and becoming more complex; making it difficult for some to adjust to the changes. Older generations may have a harder time understanding how certain technology works as they are not accustomed to it. In addition, with busy routines, family members may not have the time to familiarize themselves with the technology.

Older folks, smart and experienced as they be, can be bewildered and frustrated at new technology, quickly sitting it on the shelf to be ignored. More and more, we anticipate a digital future as technology becomes increasingly innovative and fundamental to society. These fast technological advances, however, can oftentimes be difficult to keep up with. To many older folks, technology may be unfamiliar to them and they may have a difficult time understanding how it functions; creating frustration as a result.

Grandma deserves better than to sit on hold for 45 minutes talking to a techno-head reading a script. Find that you’re constantly waiting on hold in order to ask a question about your device? Many services out there provide standard technological assistance that isn’t necessarily helpful. Representatives on the other end of the line, with the use of a script, provide the same information to all those who call. They may not be able to help you on a case-by-case basis and use technical language that is difficult for many to understand.

We make computers and mobile devices easy to use and understand by focusing on the most important tasks and speaking and writing in clear easy-to-understand non-technical language. We are trained to make the usage of computers and mobile devices easier and understandable for all our customers. While many systems have technical language that is unfamiliar, we help you gain a clear understanding of what these terms mean.

Grandma can make a quick phone call to us throughout the day and evening for friendly assistance: no waiting on hold and no thick accents. Do your grandparents or parents have questions about their phones or computers? We encourage anyone who is having difficulty with their technological devices to give us a call; we would love to help simplify and explain how the systems work. We don’t make our callers wait throughout the day and are available to provide friendly assistance to all our callers.

Call us at (818) 995-3701 to receive clear, friendly guidance on how to use your technological device.


Increasing your laptop's hard-drive speed

Monday, 16 June 2014 04:59

Did you buy a nice laptop only to find that its disk speed is so sluggish you want to tear your hair out? Oftentimes, we purchase a laptop due to its new, exciting features and software programs and don’t take into account the disk speed. As we install more software or add documents to our laptop, we may notice that its performance has increasingly slowed down.

For many, laptops replace desktops, but retaining that fast desktop speed is paramount. For many students, business professionals and on-the-go individuals, laptops are more favored than desktops due to their light structure which increases mobility. Depending on your preference and uses for your system, laptops and desktops both have their advantages and disadvantages. If you’re constantly on the go, then a laptop would be most suitable to your lifestyle, however, expect a decrease in disk speed and quick functionality compared to a desktop.

Slow laptops weigh down your productivity and can even embarrass you in front of clients. A slow laptop can translate into slow productivity as you’re wasting time waiting for your files to open or for your programs to run smoothly. While slow speed can hinder your work productivity, it can also be embarrassing if you are dealing with clients (e.g., presenting powerpoint presentations).

We can quickly mirror your slow laptop hard drive on to a new drive that is 50% faster so that you will have that quick desktop speed. We can conveniently transfer your files and data from your old hard drive on to a new one, all while providing you with faster hard drive speed. This will ensure that while you have the advantages of portability and convenience with your laptop, you can also have hard drive speed that is comparable to your desktop computer.

We will do all of this at your office or home, so that your personal data never leaves your presence. Worried about allowing access to your personal data and confidential files? Depending on your request and preference, we will upgrade your laptop speed in your presence, either at your office or your home. This way you can be confident that your information stays secured.

Call us at (818) 995-3701 to help increase the speed of your laptop. 

Introduction to AVG CloudCare

Monday, 02 June 2014 15:44

AVG CloudCare combines effective anti-virus systems with better management and central control, to ensure proper virus updates and scanning. AVG’s entire system can be centrally controlled either from within the organization or remotely; providing you with helpful services in the event that problems arise. The software updates viruses and scanning systems whenever it has new updates available and is easily accessible through the web.

Call us at (818) 995-3701 to help get you started on AVG CloudCare and learn more about how to keep your computer safe.

A large percentage of offices have anti-virus programs that may not even be scanning and that have obsolete virus definitions. There are various anti-virus programs that don’t perform full scans of your computer which can be risky for offices and companies that store confidential data and files on their computers. When using outdated anti-virus programs, the software may not even be conducting adequate scans for viruses and malware. New viruses are always developing and becoming more prevalent so it’s important to have an updated anti-virus program which can detect and tackle new viruses.

Who has time to run around to 10 or more computers to try to keep them up to date? Some organization simply fail to keep their anti-virus programs updated because reinstalling and updating on a single computer is easy but running around to 10 or 20 computers might just seem too overwhelming. In the midst of all the day-to-day operations, this might seem too much and some organizations cannot afford to spend time on installations and updates. AVG CloudCare effectively updates the anti-virus programs on all computers.

We offer AVG CloudCare, a web-based system allowing you to centrally monitor and control your systems from one screen, from policy-based anti-virus updates and scans to integrated remote access. We are experts at helping organizations set up or update their anti-virus programs to AVG CloudCare, so that they can centrally manage and control all the anti-virus features on their computers from a single, central computer. Companies can rest assured that their systems are well protected and free from future viruses.

We give this all to you at an extremely cost-effective price of less than $2 per machine per month, with no more expiring license key hassles. Anti-virus programs can often overrun your budget but at ComputerUp, we can provide you all these advanced anti-virus features at an exceptionally low cost. With monthly rates, there’s no need to worry about your anti-virus program expiring and for a low monthly fee, you can be confident that your business will run smoothly.

Call us at (818) 995-3701 to help get you started on AVG CloudCare and learn more about how to keep your computer safe.


Setting up wireless internet for larger properties

Monday, 19 May 2014 18:51

That wireless router you got from your Internet provider may not be effectively handling your home or business. Wireless products should be carefully selected as certain specifications need to be considered prior to installing a router. The size of the facility and the materials used in its construction, as well as the degree of internet usage are two important components when selecting a router. When these factors are not accounted for, you may experience problems at times with your wireless router, regarding signal coverage and interruptions in downloads.

You should be able to have a seamless wireless experience throughout your facility. Any hindrances in the internet can adversely affect your business and productivity. Wireless internet should be faultless, and it should enable you to connect to the internet through any of your devices from all areas of your facility.

Your wireless access point may only be delivering a fraction of the Internet speed for which you're paying. Ever wondered why that download is so excruciatingly slow? Or why the simplest of websites take ages to load? The answer lies in your access point. Although you might have lightning fast internet, it is of no use if your wireless access point is not suitable for your facility. So, even when paying top dollars for the internet, you might be getting just the fraction of the internet speed you signed up for!

We are networking experts, and know how to get around the limitations and issues of typical wireless setups to give you the internal and Internet speed you expect. We are experts at networking and internet solutions, and we are well equipped with ways to get around restrictions/problems which limit your internet speed. A large number of wireless internet users face similar problems when they notice that they are not getting the speed they are paying for, however, with our set of skills, we can effectively install a network which will deliver the best performance.

We have successfully installed solid wired and wireless networks in historic and "difficult" buildings around Los Angeles for over 20 years. No matter how big or small your facility is, we can help you set up a network that can ensure effective performance and zero downtime. Find that your ChromeCast is not working? It’s probably due to your wireless access point. We are skilled at strategically installing and re-configuring your wireless router so ChromeCast works seamlessly and is accessible throughout your house or office.

Give us a call at (818) 995-3701 to install high-speed wireless internet for your home or business.

The benefits of a quarterly maintenance contract

Monday, 12 May 2014 02:18

Regular computer maintenance can prevent many common IT problems. Cleaning up your computer from time to time, both externally and internally, can help to ensure that your computer stays up and running whenever needed without any seize-ups or sudden loss of data. Whether it’s running an antivirus scan or cleaning your computer to prevent it from overheating, taking care of your computer can help to increase its “life expectancy.”

Your IT is one of your most critical resources, and needs to have comprehensive and consistent attention from someone who is familiar with it and with your business. Business IT systems are extremely important as they store data and files that are critical for the business. It’s important to have an IT personnel who’s not only an expert in computer maintenance but also familiar with the business so they can keep the systems maintained according to the business’s needs. Consistent attention on IT systems can help to prevent loss of data or damages to the computer.

Your environment needs to have a watchful eye with 24x7 monitoring so that incidents are addressed before they become major problems. Lags or sudden computer shutdowns may be disregarded when they don’t occur often, however, this can become problematic when these hindrances get excessively frequent. The best strategy to stay on the safe side is to have someone monitoring your IT at all times. Constant monitoring of your IT system can help to target problems as they arise; avoiding bigger problems and greater expenses in the long run.

For a fixed quarterly fee, we take your IT issues away from you so they become ours to handle. It’s essential that you focus on running your business. For a reasonable quarterly fee, you no longer have to worry if your computers are operational at all times. With top of the line maintenance skills, our experts make sure that you won’t lose any productivity; allowing you to keep your primary focus on your business operations and growth.

We provide central monitoring and remote access to your computers and mobile devices so we can quickly and effectively solve problems, most often without disturbing your work. Our team of professionals will always be at backup; remotely solving all your IT problems without having to disturb you at work. With remote access, we can easily target the root cause of the problem on your computer and fix them right away.

Call us at (818) 995-3701 to set up a quarterly maintenance contract.


Update your server every 5 years

Sunday, 04 May 2014 22:45

How long has your current business server been sitting there? A server is not just your regular computer; it is engineered to store, manage, and control your data 24/7. Many organizations may overlook the fact that their server is well over 5 years. While it may continue to have the same performance--with just a few tolerable lags every now and then--it’s highly advised that you consider replacing or upgrading your server every 5 years.

Servers have a high rate of failure after 5 years, often with parts that are obsolete and no longer available. A slow working server can affect the productivity of your workforce. It has been observed that servers tend to decrease in speed and the frequency of “seize-ups” increase over a span of 5 years on average. This is often due to old parts that have been used extensively. Updating servers every 3-5 years ensures that the hardware is not outdated and is still being produced.

Letting your server languish without updating it for more than 5 years subjects it to significant security holes as support gets dropped for old versions of the operating system. Noticing extra lags and poor performance in your server after 4 or 5 years? Your entire system, including the confidential files within it, are more prone to being violated as there may no longer be support for the operating systems installed on your server. This can increase the probability of a breach by those with malicious intent and can be a liability for many businesses.

We provide custom-built servers with non-proprietary components so that you won't ever be stuck with a useless "white elephant." When it comes to a server, even the most tech perceptive people find themselves baffled with the variety of options present in the market. We eliminate that confusion by providing organizations with servers that are designed using non-proprietary components specifically designed to fulfill the needs of your business. This enables us to ensure that you will have accessible hardware at your office that suits your business’s needs.

We are experts in seamlessly migrating your Windows server over to a new system so that your users don’t even feel a bump. User accounts, passwords and security settings remain constant. What could be better than upgrading your server and not even feeling any hindrance because of it? We have been helping organizations upgrade their Windows servers for many years and we are experts at ensuring that the transfer runs smoothly. With keeping the users' previous usernames and passwords intact, the transition is simple and effortless for everyone involved.

You can join our newsletter to learn more about our custom-built servers or give us a call at (818) 995– 3701 to help transfer your current server over to a new one.

 

Transferring data to your new hard drive

Sunday, 20 April 2014 20:50

Is your hard drive failing or just too small? Hard drives don’t provide endless storage and can quickly fill up as documents, media and software accumulate on your system. Eventually, you may realize that your hard drive is gradually filling up, at which point you’ll be required to purchase a new one or delete data from your current one in order to allow room for new files.

It's a hassle (or an impossibility) for most people to migrate a whole system to a new hard drive. Most computer users aren’t familiar with the process of transferring their data to a whole new hard drive. It may seem too overwhelming in the midst of routine computer usage. Others might be hesitant to transfer their own files to a new hard drive as improper transferring can result in important data and settings being lost.

The consequences of NOT moving to a new hard drive can be fatal to a company, as even the best of drives will fail (or become full). Imagine you are managing an organization and your operations largely depend on computer usage. In such a condition, not moving to a new hard drive can be problematic. A day lost means lower revenues and not to mention, unhappy clients. All this can happen due to limited storage or hard drive failure. Companies, therefore, should transfer their files to a new hard drive for the sake of preserving important records and data.

We have over 20 years of expertise in migrating entire systems and hard drives to new ones. We specialize in transferring all your data, including the software and the settings to a completely new system in no time. Use your computer with a peace of mind that all your old data and settings are restored to how they were before while also having additional storage space.

We can do this at your office or home so your personal and confidential data never leaves your presence. Whether it is your office or home, we will be more than happy to help you out with both of your systems. This will also eliminate any fear you may have of letting your confidential data leave your presence as all of the transferring will be done right in front of you!

Give us a call at (818) 995-3701 for help on transferring your files on to a new hard drive and learn how you can protect your data on your computer. 


Introduction to Kerio Connect

Tuesday, 01 April 2014 20:33

Do you have an organization of 10 or more people where your email needs are a bit complex? It isn’t easy maintaining exceptional communication between all parts of an organization. Depending on the nature of the operations of your organization, you might need email software that delivers business class email, instant messaging options with group chat, email clients and wireless connectivity with mobile devices. And you need all that without compromising on antivirus protection.

Some organizations have email needs such as handling multiple domain names, aliases which to selected people both internally and externally, and integration with Outlook contacts and calendaring. Coupled with all these sophisticated email needs, some organizations also require archiving of all their emails as per government requirements. This is where Kerio Connect comes in, with an integrated antivirus and anti-spam function, automated backup options and archiving, and a user-friendly web administration interface.

Microsoft Exchange can be bewildering to handle, but you need to keep your email on a local server. First, Microsoft Exchange requires quite expensive hardware and there are huge IT overheads you have to be prepared for beforehand. Unlike Microsoft Exchange, Kerio Connect offers seamless support for Linux, Mac, and VMware as well. Today’s advancements in areas of Information Technology require all employees to be connected to a network almost all the time and unlike Microsoft Exchange, Kerio Connect offers comparatively better support for mobile devices so you can sync folders, share contacts and calendars easily.

For over 10 years, we have successfully deployed the cost-effective Kerio Connect mail and groupware server, enabling you to handle even the most complex of email needs safely and securely in your office. The added protection is another aspect of Kerio Connect, which makes it stand out. The antivirus and anti-spyware integrations ensure that your emails, clients, and all your contacts will remain safe and protected at all times.

We will set up your Kerio Connect server so that you can be fully compliant with regulatory requirements, including HIPAA and SOX. Your email data is always more secure when stored primarily in your office, being fully backed up and restorable in case of a disaster. We can set up your Kerio Connect mail and server keeping in view the fact that they comply with software regulatory requirements like HIPAA and SOX. We also believe that sensitive data like emails, along with contacts and inter-organizational communication messages are safer when backed up in your office and we’ll ensure that all your data is fully restorable in case of a mishap or disaster.

Give us a call at (818) 995-3701 to discuss if Kerio Connect is the best option for your business, or join our newsletter to learn more about the importance of servers and how we can help you.

The importance of up-to-date anti-virus and anti-malware software.

Monday, 24 March 2014 19:43

Antivirus and anti-spyware software protects you from having your data and passwords stolen. The data on your computer may be vulnerable to attacks; all your personal information like your address, your credit card details, emails, and Facebook passwords can easily be violated in the absence of adequate protection. If you don’t use both anti-virus and anti-spyware software, you risk putting your data out in the open for others to access and use.

Theft of passwords and personal information can lead to identity theft and potential harm to your clients. Why do organizations and tech-savvy people worry so much about antivirus protection? When using the Internet, especially WiFi, hackers may be able to access your computer. And they don’t need to do it directly - visiting the wrong website, or downloading the wrong attachment, can install a virus on your system. What can a virus do? A virus could send the hacker your personal information, allow them to hijack your email and social media accounts, or even give them complete control over your system. In short, if you don’t use an antivirus for your personal computer or your entire network, neither you, nor the people you deal with are safe.

Being denied access to your own systems for just a single day may cause you to lose business. When your computer is hacked or your information is violated, there is a lot that can happen. From harassing your clients, to stealing your identity, a hacker can even restrict your access to your own network. Just being denied access for a single day can cause you to lose thousands of dollars of business and this one day can hinder your growth and productivity for months.

Malware can also cause significant slowdowns and security threats. Malware programs often hijack your browser’s home page and search function, flooding your system with everything from unwanted ads to fake “registry cleaners” and “performance optimizers”. Far from helping, these “free” tools actually compromise your system even more!

We are experts at malware detection and removal, using professional experience and techniques to remove pesky infections that get around your current antivirus. Having spent a substantial amount of time protecting organizational networks and information, we have the right set of professional skills to remove annoying viruses, which find their way around your current antivirus.

We offer many services, including AVG CloudCare, an advanced antivirus and identity protection system that allows you to monitor, control, and protect your entire organization from one web-based central management screen. AVG CloudCare provides you real time updates on the presence of sneaky viruses and any attempts made to violate your network. This way you can ensure that there is an advanced antivirus protecting your network, consequently minimizing chances of identity theft and other mishaps.

Join our newsletter to learn more about ways you can protect your computer from theft or call us at (818) 995 – 3701 if you are looking for step-by-step instructions to set up a complete anti-malware software solution software for your computer.